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    Archway Computer Centre

    3.3 (4 reviews)
    Closed 10:00 am - 7:00 pm

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    9 months ago

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    6 years ago

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    5 years ago

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    8 years ago

    Friendly service. Geniune expertise. Significantly better value for money than similar shops in London. Highly recommended . M D.

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    Mobile phone and Laptop Repairs Archway

    Mobile phone and Laptop Repairs Archway

    (7 reviews)

    Upper Holloway

    TL;DR: We were charged £125 for a job that wasn't completed, treated with hostility, and repeatedly…read morethreatened with police - simply for asking a fair and reasonable question. I anticipate the shop would reply and claim this isn't true, so pls consider that we have documentation. We're local customers with nothing to gain from exaggerating. We're sharing this to help others make informed decisions - especially when high ratings don't reflect how customers are treated when issues arise. My husband dropped off his PC with a new PSU and storage device for installation and was charged £125 (£90 for PSU and £35 for storage device). Two days later, the owner messaged to say the PSU wasn't compatible and suggested buying a smaller model from him. He only sent a photo showing the size difference. Since we hadn't tested it ourselves and the PSU was quite a hassle to return/request for a refund, we visited the shop to politely ask if he could plug it in to confirm it wasn't faulty so we could return it to Corsair if needed. We're not experts - we just wanted clarity. Instead of responding professionally, the owner took offence. He accused us of doubting his "40 years of experience," claimed he had no obligation to prove anything, and said my husband was raising his voice (he wasn't). When I calmly noted I was present and my husband had been respectful, he told him he didn't want to speak to me. I shook my head at how one-sided it was, and he called me rude, threatened to call the police, and told me to leave for trespassing. I stepped outside but could still hear the exchange. My husband, staying calm, said: "Go ahead and call them. I haven't done anything wrong - let them come and take my statement." At this point, we were frustrated. I told my husband to just take the PC back and request a partial refund since the PSU wasn't installed. The owner refused, saying he doesn't offer refunds based on the invoice/contract drafted. We had already paid £125, down from an original quote of £200, which included unnecessary work (like a Microsoft update and storage switch we later confirmed weren't needed). The diagnostic fee also changed - originally £20, then suddenly £30. The owner then said he would install a compatible PSU - either one we provided or one we bought from him - but still refused any refund. At this point, the offer made little sense. He had already diagnosed the PC, accepted our PSU, and only later claimed it wasn't compatible. For someone with "40 years of experience," he should have flagged this up front - not after charging us and failing to complete the job. Instead of finding a solution, he escalated further by calling the police and refusing to return our PC until they arrived - effectively holding it hostage. He even made my husband count the PSU wires in front of him "so he wouldn't lie and make false claims," which was insulting and unnecessary. When the police arrived, it quickly became clear that his report didn't match what had actually happened. They confirmed no crime had occurred and told him this was a civil matter and not an appropriate reason to involve the police. He continued to argue, and even asked the officers to take down our personal details "in case we did something to his shop in the future." The police refused, as it was clear he was blowing the situation out of proportion and behaving unreasonably. Most disturbingly, the owner made a racially charged remark to my husband, saying: "This is the UK - you don't behave like this," and later suggested that the police were biased when they didn't support his version of events. We left while the police were still inside - and it didn't seem like they were buying his story. He kept pushing, but it doesn't seem like they were having it. The police told us in private not to come back to his shop again given the man's behaviour. Please read reviews carefully. If you want your PC handled by someone who becomes hostile when questioned and escalates unnecessarily, this is the place for you. Everyone else - please avoid at all costs.

    DO NOT GO TO THIS SHOP. They unplugged components in my laptop to then pressure me into replacing…read moreparts for 200£ and threatening me to take a quick descision saying the more I was waiting the worst it was getting. All of this was bullshit. Recommande MR Islington who fixed my computer in 20 minutes for free very kind and professional

    iCorrect

    iCorrect

    (4 reviews)

    Fitzrovia

    Some people say "losing your phone i like losing your arm" i didn't think i would feel that way…read morewhen my iPhone broke. The night before all this happen i was having fun taking picture until i drop my phone on the floor as i walking to my house. Try to set my alarm on my iPhone total blank, complete darkness, nothing. I said to myself ok not the end of the world just go to the store and get it fix but I didn't have £150 to replace my phone plus I would have lost everything on my phone cause it wasn't back up and there was no appointments Arrrgggghhhh.....! I start to panic...! I went straight on the Internet to see if I could find a store or home help. Looking around the Internet most store was too far away, too expensive until I found I Correct just off Tottenham Court Road i Correct clean cut information prices were reasonable I felt confident to sent them a very sad message 'could you help me'. I realised how much I need my phone. I had to go old school yep.! Using I A to Z book to navigate myself to the store. i explain everything that happen to my iPhone the guy. He went upstairs, so many doubts were going through my head as I waited. As I was playing round with the iPad he came downstairs I'm vocally saying now "Oh no it's broken" he turn the phone round and there it was most beautiful fruit logo appear. I can't believe it... I gave the Man the most biggest hug. Very welcoming I would recommend anyone to come here and get their iPhone fix. Their knew that message and the call was me. I'm so sad..!

    I went to iCorrect to replace the front screen which I had managed to destroy. They did an…read moreexcellent job in only 15 minutes, with great customer service. It cost me £70, as their website pricing listed. I would highly recommend.

    Appdroid - ipad screen repair

    Appdroid

    (1 review)

    Paddington

    Edgware road and paddington are full of phone shops but at Appdroid i found the excellent service…read moreand unbeatable prices . i got my iphone repaired there, with really good price also the staff are really helpfull snd not pushy at all . i end up buying couple other gadgets which i could'nt find anywhere else in the erea i'm really happy and i'll be back thank you appdroid

    From the owner: 'We Imagine how frustrating it could be when our phone or laptop gets damaged, it can set you back…read morefor days and delay important events or business meetings. Quite simply you don't have the time to figure out what to do to fix it. AppDroid comes in to solve any kind of repairs from the drop that cracked your screen to the coffee spilled in your laptop. The quickest way to fix your iPhone Lcd in just 15 minutes offering you our lifetime warranty to free your mind from any worries Appdroid has been established since the year 2015. We have been repairing mobile phones since then, and we have understood the need for urgency that you may experience if your phone breaks, which is why we brought out the concept of express Repairs. We need to highlight the fact that we have a very organized workshop, where our technicians work. We also keep a large stock of high-quality spare parts to ensure that they are compatible with your mobile device. Our quick turnarounds evident in our work. If you are looking for a repair quote, please get in touch with us. We fix every kind of device from mobile phone repair to tablets and laptop diagnostics Laptop, Tablet & Smartphone Repair Specialist In Paddington London | iPhone screen Repair, battery replacement & charging port replacement While you wait & Free Lifetime Warranty.

    Archway Computer Centre - mobilephonerepair - Updated May 2026

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