Phenomenal customer service! Had an iPad screen break and they repaired promptly. Following, had…read moresome battery issues to which they addressed. Super good communication and would highly recommend for any Apple product needs.

The staff is nice and polite, but the quality of the service itself isn't so great…read more I visited this shop 4 months ago to have my phone's broken screen repaired. They charged me 85 pounds for this service which is a very high price (I since found 40 pounds elsewhere with faster service), and I couldn't be more disappointed in the result. The new screen was much darker than the original and there were bright marks on the bottom of it. As if that wasn't bad enough, that screen was much more fragile as well - yep, it broke again and really easily.

I needed a iPhone 6s glass to replace my broken one. They fixed it straight away in front of my…read moreeyes, and after they finished it I also bought the protective glass, which I kindly requested to be placed straight away. The one who did it tried three times with three different glasses, because in the previous attempts some bubbles were formed. He basically wasted 2 extra glasses to provide the best possible service. Very kind, fast and professional

I orderd a. Samsung a56 here never again i dropped it on soft grass ONCE and. The back now has a…read more Massive crack on it

EE at Westfield Stratford City is a truly exciting and innovative branch of the UK's largest mobile…read morephone network, owned by BT. This is truly different from any branch I've seen throughout London or even the UK for that matter, and this new store concept is fairly cool and refreshing compared to the typical EE store which hasn't changed for years, back when T-Mobile and Orange merged to form EE and introduce the 4G network to the UK. The store is huge for EE standards, the colour scheme is slightly greyed out but all in all is pretty cool, they have modern tweaks to the decor to promote the upcoming 5GEE (Even though the technology is controversial, a long way off yet and no phones currently support it) as well as the network and store all together. They have multiple phones on display and other devices, making this truly a good technology store, the concept overall is pretty cool. The staff were pretty hit and miss, none of them seemed overly helpful or friendly. More could be done however to promote deals EE are offering and prices on handsets, I personally find EE to be one of the more expensive networks especially compared to 3, who I am currently a customer with. 4* for a modern and cool store which should be an example to other EE stores on how to improve, even those which might be busier and in better locations such as London - Oxford Street.

Had to buy emergency/cheap replacement Samsung S2 (phone broke while traveling). Got one here for…read more135 pounds... I could make and receive calls at least. Thank you.

Edgware road and paddington are full of phone shops but at Appdroid i found the excellent service…read moreand unbeatable prices . i got my iphone repaired there, with really good price also the staff are really helpfull snd not pushy at all . i end up buying couple other gadgets which i could'nt find anywhere else in the erea i'm really happy and i'll be back thank you appdroid

This guy is amazing. I rocked up to his shop as it was due to close....as my phone decided not to…read moreturn on. He worked fast and tirelessly and stayed at it until it was fixed even though it was over the closing time. He succeeded and I skipped out of the shop. More than this success... he is very personable, highly intelligent and unbelievably reasonably priced. This shop is a complete find for anyone. When I'm in the area again... I will definite call in to say hello. Thank you my friend :)

Go to a real repair shop. I had a cracked iPad screen. This business damaged the underlying LCD…read morescreen during the repair and refused to acknowledge the problem. Further, they did not reseat the glass properly and the home button stopped working after a short period of time, which then caused the glass to crack again. A waste of £90.

Cannot recommend this company enough. I was devastated when I smashed my relatively new iPhone SE…read moreup on a night out, but repairly picked it up from my work, repaired it and returned it back to me within 2 hours - ALL SPARKLY AND NEW!! They also gave me a discount code to give to my friends of which they are now all furiously typing in to get their phones fixed. Seriously repairly, i can't thank you enough. I'm a serial phone smasher so i'll 100% be using your services again (although hopefully not too soon!)

My wife and I went into Apple Store on Regent Street to collect wrist watches for my self and my…read morewife. This was a present for us from our daughter We were met by a young lady (her name was Sarah) in jeans with both her hands in her pocket. She kept her hands in her pocket all the while getting our watches and giving us a run down on the operation of these watches. She appeared least interested in looking after us. This is the most ill treatment we have received! I did not want to say anything for the fear of her not giving us the information we needed!

I recently purchased a MacBook Air for £1099 from Apple. A week later my water bottle leaked in my…read morebag and caused significant damage to the laptop. I had purchased AppleCare+ at the same time but yet have been given the run around for the last three weeks regarding my repair. They've advised that the part needed for the repair is out of stock, and that aside their repair quote came to £969.83. Surely Apple can offer me a brand-new replacement instead because I am covered by insurance right? Wrong. I'm expected to keep waiting on a repair while they wait for the part which could be months at this point (as well as being expected to pay £229 for the excess). Despite contacting Apple numerous times they have been unwilling to assist me further. What's worse is that Apple continues to sell MacBooks when they know they don't have the parts to repair them. This is extremely unethical. The staff at their Regent Street store dared to suggest I buy and return a MacBook every 14 days (no questions asked policy) until my repair has been completed. How does my Apple insurance help me here? It doesn't. And I am beyond outraged at this point. Just another company willingly taking advantage of their consumers without a care in the world.