Purchased gear oil for my 1949 Chevrolet sedan skyeline on line but ran into new auto parts store…read moresister company talk to representatives there very respectful store is open

I purchased a Die Hard battery ($240) at Store # 03605 in Henderson, NV and was charged a core…read morecharge of $22. Due to travel time constraints, we took the old battery back to the Advance Auto Parts store in Hesperia, CA to get the core charge refund. Even showing the receipt to the clerk, when they scanned the receipt, the core charge didn't pull up, thus they could not issue a refund...because guess what...Advance Auto Parts has a GLITCH in their system. So now Advance Auto Parts computer problem is my problem and I can't get a refund. After several calls to customer service, they offered to send me a $22 check for the refund which I refused. I told her, you already got your money....why should I have to wait for my money. Again, a few more calls and we were able to take the battery back to the Hesperia location and get $22 cash refund. Note, our drivers license was scanned in order to get the refund. With all of the cyber breaches happening...another reason why NOT TO PURCHASE anything from Advance Auto Parts. How many people are in the same situation as we were buying something with a core charge and returning the core to a different store and not being able to get a refund. This cost us time and gas money!! REALLY. Advance Auto Parts has LOST my business.

Great place to get parts for less than corporate auto parts stores. You may have to wait a day for…read moreyour part though.

The windshield wipers on my Toyota Prius have reached its last good wipe. They definitely needed to…read morebe replaced. The driver side requires a longer length wiper and passenger side needs a shorter length. Costco sells the Michelin brand front wipers for $9.99 and recently they have a coupon for $3.00 off so I bought 2 of them... perfect timing! Thanks Costco! As for the rear wiper, I had to get it from this O'Reilly Auto Parts. A really nice gentleman by the name of Chris answered my questions on the phone and assisted me when I got here. I ended up getting the Bosch brand R1616 that is specifically for rear and it fitted perfectly. Thank you so much Chris for your above and beyond customer service! I appreciate your help.

Always Good Service . Every time I've been there been treated with the utmost respect. Clerks are…read morevery knowledgeable, Respectful and Always Eager to help. I appreciate the great service and Respect from all the workers to the Managers. Keep up the great work.

Our car broke down so we had to make a quick stop in the store. They were very helpful, honest, and…read morecourteous. My husband was helped by David and said he provided service that went above and beyond! We would definitely recommend.

I am so grateful for the level of integrity and customer service at this location. Thank you, Mgr…read moreKevin for helping me resolve my battery issue with the understanding of how NAPA stands behind their products and services while honoring the integrity of NAPA's customers, putting the customer first.

Great service everyone does a great job manger's are very knowledgeable and helpful, best store in…read moreHesperia.

Came here to get my check engine light checked very helpful I will definitely come back here I'm a…read morefemale so it's always nice to get the help you need when you don't know nothing about cars

I had a great day today. auto zone guy named Edgar, helped me get a windshield wiper and also…read moretaught me how to install it. thanks so much for this wonderful experience

Tim helped me today, I would usually not leave a bad review for a mentally challenged kid but he…read morereally shouldn't be working the counter. Told me a part didn't exist, I had to look the number up for him. He then proceeded to screw up a store transfer for me. Thank you special Tim. I know auto part store workers don't know much, but funny set a new low bar

These guys are amazing! I got stuck on the road 3 times before getting to my destination due to a…read moreminor issue with my car. I called these guys and they helped me out with a new part instantaneously. Excellent customer service and friendly crew. Thanks again to the geniuses at Undercar!!! Highly recommended.

Great place and good service and if they don't have the part they can get it quickly. They can…read moreusually beat everyone's prices for a small food fee "Jerry" I recommend this place to any and everyone.

​WTF, now how do my reviews keep getting deleted? I hope LKQ has changed, but between San…read moreBernardino and Hesperia, these yards were straight ripping people off. ​Don't let them trick you. They were forcing the "optional" warranty on everyone for extra money. When me and my partner Brandon questioned them, we figured it out real quick. We got pissed because they claimed it was mandatory, but it never was. They were just treating people like sh*t and stealing from customers. ​We definitely know what was going on because a security guard who worked the Hesperia yard (off Lemon and E) used to come to our shop to get his car worked on. He gave us the lowdown on what we already suspected: they were "allegedly" taking the money from warranties, waiting until the last couple of days before they expired, and cashing them in themselves to make bank. ​And don't even get me started on the entrance fee. They charge you at the door and claim it gets taken off your purchase, but when you go to pay, they charge you a separate fee and do some receipt magic to make it look like they gave it back. It's a total scam. They've been thieves for years. Watch your receipts.

Needed a part for my truck that was too expensive to repair or buy new, I called around and found a…read morefew but still so expensive. I heard about PYP and so it yourself... made called and made sure they had what I needed, it's so helpful when they tell you, if they have your part, where your part is on their lot, what type of vehicle it's on. It's easy...

Jorge was extremely rude every time I asked him a question he'll step back take a deep breath like…read morehe was getting mad and then come back 10 seconds later and look it up on the computer very bad customer service one all I asked was a question

I was doing a rear disc brake rotor and brake pad job on my daughter's 2015 VW Jetta . Well , I…read moreneeded a special piston compression tool and they had . Picking it up took minutes and when I returned it there was no charge. I didn't even get the parts from them for the job . I will next time though . They've earned my business.

I had Mark at A & B Hitches in Hesperia install a fifth wheel hitch for my truck. I had him also…read moreinstall a trailer cable plug in the truck bed. He was awesome to work with. He was recommended by my RV dealer, and in turn I highly recommend him. Mark was responsive to all my questions from the get go and stood by his workmanship and parts warranty after installation. He addressed my concern with the trailer plug as the truck DIC kept displaying "trailer plug disconnected" and "check trailer brakes wiring" when connected to the fifth wheel trailer. Mark immediately replaced the newly installed plug to no avail. He eventually determined that the problem was with the truck. So, I took it to the dealer where the problem was addressed. Mark was patient and helpful throughout the process. His great professional attitude and customer service made driving all the way from the Inland Empire to Hesperia to visit his shop more than worth it. In addition, the cost to do business with him was very reasonable and competitive. I plan on taking my trailer back to him for all routine maintenance.

Another great job Mark. The hitch you installed on the Equinox worked out perfect. A&B Hitch…read moredoesn't disappoint. You guys are awesome. I absolutely recommend this company. Thank you again.