I came in today, last minute, on a recommendation from my cousin, and I couldn't have been happier! I was in dire straits with my check, engine light going on, and really didn't know what the problem was? Albert was kind enough to make time for me even in the pouring rain, found the problem, corrected it and did it all in a timely, professional manner. He is honest, upfront and I can't believe that Customer Service is alive and well with Albert!!! Thank you doesn't seem to cover everything he did, but thank you for reassuring me. I went in as a stranger and I'm leaving as a new customer!! It's good to know there are honest people out there and Albert is definitely one of them!!! As Arnold says, " I'll be back!" read more

Only place I trust in the HD, top flight service & care they don't F around over here. Ensures your taken care thx Javier n staff!

Once again unique auto saves the day. I'm a faithful customer. I brought my Sentra here over 6 years ago and didn't hesitate to come back with my Traverse. Good to see Albert still there, and Javier was courteous, kind and professional. As a woman it's hard finding places you can trust. I will always choose Unique.....no comparison needed! read more

Always very happy with the service we get with them We have 2 car and a truck and them have repaired them great.They are great technicians there.And a family friendly business. read more

The worst part of relocating is finding a good and honest mechanic!! :( I LOVE my car! And I LOVE my L.A. based mechanic that I've had for about half a decade who is the most talented and experienced mechanic I have ever met... who is just about as honest as Jesus...and has actively PROVED that fact to me time and time again! But NO, I'm 100 miles from my usual guy in uncharted territory, so I just had to jump right in and TRY someplace NEW....which is probably why YOU are checking out yelp for yourself...right now! Am I right??? He he! Fear not....you are on the right track! ;) Javi is the Tec who helped me out...great smile! :) Lol! Still, I was VERY hesitant. My husband tried and tried to fix his AC on his 2007 truck that would not blow air for shit. He bought a new blower and troubleshot for abt a week and could NOT figure it out! So we dropped it off. Meeting Javi for the first time I looked him dead in his eyes and let him know that "I'm a good person!" ..."I give to charity!"... "I ain't never hurt nobody!"...(all true!) PLEASE don't rip me off! Lol! :p I let him know that I'd be a loyal fan FOR LIFE if they would only be HONEST.... and I meant it! Granted.... I did NOT like the diagnostic fee as my long-time mechanic who is also Certified and based in Torrance ( an expensive area) NEVER charged me anything to tell me whats wrong. Still, I notice a LOT of shops up here charge a diagnostic fee... and I DO understand how unfair it would be for them to work hard to find out your problem for free... only for you to just up and Jet afterwards!! So I cautiously rolled with it...said a couple of prayers...and dropped off the truck. About 3 hours later Javi called us back! And after a thorough inspection it turned out to be a simple burnt out fuse that my wonderful husband overlooked! (Eye roll) Such a simple fix and a BIG mistake on my husbands part BUT nobodys perfect! (Especially my husband! Lol!) What I greatly appreciate is the shop being HONEST with us! Because they could have easily added or invented any little thing to jack up the price. BUT all we paid for was the diagnostic fee and a fuse! That was FAIR and were HAPPY! Afterwards, I spoke to Javi about my DEEP hesitation with trusting a NEW mechanic. I told him I believe in KARMA and religion... and I believe in just treating people right in general and being a good " human being" when he revealed the several Bibles stashed around the shop and how they also believe in Karma and religion. Pretty DOPE stuff! :) As some people dont believe in a damn thing except money and are inherently bad people! ( who will burn in hell hopefully, lol) Our conversation was quite refreshing and he is a very personable person if I must say so myself! Dare I say, "trustworthy?" He he! ;) But for real...My HEART will ALWAYS be with my boy Alex of L-Spec as he is a literal piece of car fixin' white gold! ( cuz he's white, lol! ) Still, I feel a little *SPARK* growing for Unique Auto Care... and if they keep up with the fairness and honesty... and most importantly my CAR begins to love them... Well...in time... I might just begin to fall in LOVE with them too! So FAR, so GOOD!!!! :) read more

Unique Auto Care - Cool Keychain! :) - Auto Repair Near Me - Victorville, California

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I had my brother's car serviced as I have used it for a very long trip and it is indicating a need for a service maintenance. I did ask a family's mechanic to take a look at the car at his home. Thinking about affordability but undermining the quality of work. I called around and was referred to Unique Auto Care of their ability to address on the car's electrical issues. They checked the car's problems and provided me a quote which is not affordable - I mean the auto parts are cheap but not the labor. The quotations were laid transparently in the bill afterwards. The car does not have another mechanical problem. I have informed my brother about their service. Word of the advertisement. read more

Last week I had a noise sound when I would drive my car. I was told by one mechanic it was the axel so I took it to Les Schwab's and they told me it was the transmission. My brother told me to bring it to unique auto care he's taken his daughter's car here and they fixed the problem and didn't even charge him full price. So I came in left my truck and they got back to me same day and found out the problem was the starter. They said my transmission was good...they even waived the diagnostic fee and just charged me for fixing the starter. Javier and the guys were super friendly and took care of me and made me feel safe bringing my truck here especially after I have been done dirty by other mechanics in the past. I found my new mechanics and will be bringing my car here for all my car needs. read more

Took my car to them to fix, while I waited they were so nice, they went beyond on helping me with getting info for my rental . They were stuck on phone with insurance for over an hour, and still did everything they can to help. Insurance kept hanging up on us after they had us on hold for over an hour and unique employee was still calling to help me get what I needed. Employee went out of his way to take me home and also took me to get Rental. They go above and beyond for there customers. I for sure will be bringing all my cars to them for now on. read more

Great environment! Staff was very helpful and knew what they were talking about. Shout out to Javier for the hospitality and to the technicians for getting me in and out in a great manner! Thank you! Will be coming back for my vehicle repairs read more

Staff was amazing. Was done way faster than expected. Went ththrough through warranty company and got everything squared away. Definitely recommended to everyone. Replaced transmission and a axel with great service read more

I was recommended this place from another local small business and from the beginning to the end these guys were professional and courteous. After having so many issues with the dealership I got my transmission and rear main seal fixed here. Javier the service manager kept me updated on when my transmission was going to arrive and when it did got my car finished in a day. I love supporting small businesses because I too own a small business. You've earned a customer for life and will also be bringing my parents vehicles as well. THANK YOU to Senior, Javier and the rest of the team, keep up the good work read more

When we were looking for a mechanic for my husband's car we were referred here. Albert Sr & Javier took great care of our car. We have had all our vehicles maintenenced with them! Thanks for making us feel safe! read more

Great Business and Senior is Excellent and very knowledgeable about finding what's wrong with your vehicle and getting it repaired and back to you in a timely fashion. All his employees are great as well and I recommend this business to everyone. read more

These people are the most dishonest in the industry I took my car to get the freon refilled they charged me about $350.00 and said the freon didn't take that there was a code showing and it could be the hybrid batteries and that I needed to pay them about $750.00 just for the diagnostic alone so I took my car to a reputable place where they ran the diagnostic for FREE and there was no such code they checked the entire A/C system and found no leaks no malfunction it was just empty and only charged me $150 to refill the freon now my car's A/C is perfect Unique Auto Care did absolutely NOTHING but robbed me of my money PLEASE, PLEASE don't take your vehicle there they're just THIEVES!!!!!!!!! And should be shut down I'm gonna let the city of Victorville know about this and ask for their help hope they shut them down as I'm sure I'm not the only person who they've done this sort of thing To your response I wish I can upload the receipt and notes from a reputable shop that STATES they ran a full diagnostic test on my vehicle free of charge where you wanted to charge me $750 and there was no such code they ran a complete diagnostic on the entire A/C system in my car found no malfunction no leaks it was just empty you did ABSOLUTELY NOTHING but steal my hard earned money so of course I want my money back and will do ABSOLUTELY everything in my power to shut you down as I found out there are many many people you've done this to read more

Words could never express the gratitude I have for the guys at Unique Auto Care. They have always been up front and honest with whats going on with my car. They take the time to show me and explain first hand what is going on if a problem has come up. Not only have they helped fix my car, they have also helped my spouse, friends and my family out as well. They have always stayed consistent every single time. From an oil change to my car engine blowing and needing to be replaced. If they weren't able to fix something on site, they made sure to help me find out who could fix it for me. They truly go to bat for you. I always feel welcome and I love how they pay tribute to our service men and women. Even though they're cowboy fans (just kidding, they love the raiders!) I will still show up and trust them with my car any day of the week!! I recommend these guys to anyone! Even if you're from down the hill, they're worth the drive. Thank you guys!! read more

This is our family go-to locations for any car problems and car maintenance for the past 7/8 years. We love their work. They are master mechanics. Our family drives electric and hybrid vehicles, that we trust them with, because they have worked with hybrids for over 30 years! I can't imagine where I would go if I didn't know about them. They will give you a full and honest diagnostic of your vehicle, and will NOT do Mickey Mouse work. They will make sure you understand what is going on with your vehicle, what needs to get done, why is needs to get done, and how you would expect it to run after. They should be the first place you should check out if you have any car problems. That also recently started selling tires! read more

Unique Auto Care - Our 2015 Prius with fresh tires, and new struts. - Auto Repair Near Me - Victorville, California

Excellent Service & Family Friendl, & Of Course Very Professional

My mom's 2011 Kia Forte (only about 40K miles on it) had all the electrical destroyed by squirrels! It was so bad that the insurance company totaled it, but mom wanted to keep the car; there was nothing wrong with it otherwise, so Unique AutoCare fixed it, and she's got her car back! They worked with the insurance company and we had the car back in less than two weeks. So appreciative. read more

Relatively new to the high desert and was looking for a place to get an oil change and my brakes checked. After calling several places I stumbled upon this location and I'm very glad I found it! I talked with JAVIER who was very friendly and very informative throughout the whole thing! A few months before bringing my car to this location I took it to another shop where they supposedly put new brakes and fixed everything. But clearly that wasn't the case since it still had issues. I let Javier know this and after inspecting it he explained why it had those issues (lazy work, cheap parts. Got ripped off). He gave his recommendations and got to work on the car. Now my car works and sounds a lot better and I don't think I'll be having any problems with it any time soon. Definitely my go-to place now! read more

First off, the guys here are really nice. So I was very disappointed to find out I got ripped off by them. They did a power wash on my car and replaced the belt for $700. Then they said it would cost $3,000 to fix all my oil leaks. I found a local mechanic that just finished my car this week and only charged me $560. My car is running like new and I have no more oil leaks. Not only was the power wash from Unique Auto Care not good, I shouldn't have been charge anything near $700 for the little amount of work I had done on my car. I'm so mad that I wasted my money. read more

We brought our car to them because it had a water pump leak. Charged us 850.00 They claimed to have repaired it but one of the guys working there said if we tried to drive it , it would still overheat! They claimed it has 2 leaks..So it wasn't fixed at all! Then we paid an additional 750. 00 for a water "leak" repair and low and behold it lasted 2 Weeks! Never gonna go here again. They ripped us off And during these difficult times during a pandemic when we could barely afford it. This is unforgivable. read more

I found these guys on Yelp and the reviews are what sent me to them. Their amazing customer service is what will keep me coming back! They will be our new go-to for any of the vehicles in our family! Good honest work, with great attitudes!! Plus you may catch Junior trying out his new dance moves! read more

I love the great customer service Friendly staff and professional work. Guys name is Albert. I've tried a bunch of other machines in my life time but when it comes to knowledge in machines, Alberts your guy. read more

Got my fan clutch, water pump and both both belts changed here about a month ago for great price. They allowed me to bring my own parts. They are a friendly family owned business. I will definitely be going back there again. read more

This shop is a hidden gem. But seriously, the workers are honest and fair. I've found myself a good mechanic and would definitely recommend this place to everyone read more

THESE GUYS ARE LIFESAVERS!!!! I had a vehicle that my dealership repaired incorrectly which resulted in me being stranded 3 hours away from home. Although I was not able to have my vehicle repaired at UniqueAutoCare, they did an amazing job at not only pinpointing exactly what the issue was, but during a pandemic, were the only reasonable people that were willing to tow my vehicle back to Vegas where it could be repaired by the dealership who originally created this issue. I would highly recommend UniqueAutoCare to anyone!!! Thank you!!! read more

I knew I needed new motor mounts and a new compressor and brought my car over as this shop was very close to me and the reviews are fantastic ! I was very happy with the service and professionalism ! Very courteous and direct . Honest and quality in every regard I am not feeling a lunge forward when I shift from 1st to 2nd ! I am getting cool air again ! These people are very trustworthy. I will be coming here from now on Thank you all and "hey" to Xavier ! read more

I recently went in with my friend to Unique Auto Care because he needed his car to be checked out. It was making a funny, squeaky noise every time he touched the brakes. I always cracked up when it did. I didn't want to go in with him. I thought it would be an entire day wasted over something so little. You wouldn't believe how happy I was when they got it done within the hour and we were out of there! Having a service that fast was a surprise to me. I was also just happy that we didn't have to sit there all day. The squeaking has also stopped; so it's a win/win for everyone! read more

We have been going here for some time now getting our oil changes and we had to have a major job done on our Expedition . They went over everything and even showed us where the problem was . They worked hard to ensure that our vehicle was ready in enough time to catch my flight . They answered all questions . I would highly recommend going here . The staff here and owners are very personable and friendly . It's one of the few places in the high desert that you can actually trust to have your vehicle worked on ! read more

We broke down with a bad water pump coming back from Laughlin. Albert, Javier and staff were all really great helping us out. All were so friendly and professional. They went out of their way to document the issues with photos and video. Repairs were performed in a timely manner and the vehicle drove perfectly on our way back to the OC. Would highly recommend. Thanks so much to them. read more

Vehicle worked on: '99 Toyota 4Runner Limited Reason for my visit: Misfire + my check engine light was on (multiple codes) + leaking power steering hose Work performed: I ended up getting new spark plugs, new wires, new coils, new fuel injectors, new catalytic converters, new O2 sensors, and a new power steering pressure hose Did I *have* to get all this work done, especially all at once? No, of course not. It was my choice. Like many of you, my vehicle is my main mode of transportation and after a couple of yrs of neglecting it and ignoring the check engine light (we've all been there), I decided to find a good, affordable and trustworthy shop that I can count on to get my truck running like new again. It was long over due! That's when I found Unique Auto Care. I am extremely thankful for Albert Sr, Javi, Albert Jr and every other technician for going the extra mile on diagnosing the problem(s) but even more so for their honesty and integrity. I really like how they explain the problem(s) to you, recommend what should get done immediately versus what can probably wait (if it's not broken, don't fix it) and ultimately let you decide what work falls within your budget and would like to get done. At the end of the day if you're happy, they're happy. If you're having problems with your car or you're unhappy with your current mechanic, give Unique Auto Care a shot. It might end up being the best decision for your car and your wallet! read more

best auto shop in the High desert! Albert and Javier are amazing mechanics they got my truck fixed for me for a great price and gave me awesome service. definitely recommend anyone with car problems to bring it to them they'll get it fixed right away. thank you Albert and javi and unique auto care team! you guys are awesome!!! read more

So I bought a 1956 F100 in Big Bear and had lofty aspirations of driving my newly acquired vehicle back home to Oregon. What is it that John Steinbeck said, "The best laid plans of mice and men... often go awry!" Man could that not be more true. I started having over heating issues coming down the North side of Big Bear. I was able to limp it to Victorville and on the tip of a local I had my truck towed to Unique Auto Care and met Alberto G. and his wife and the crew of Unique Auto Care. Great bunch of guys. As a traveling guy finding a shop that you can trust feels like picking winning lottery ticket numbers. However, lady luck smiled on me and Unique auto took awesome care of me. They treated me like family from the get go. They realized the situation I was in and were kind enough to drive me to a local hotel and also pointed out some local eats I should try out (Thanks for the tip on Apollo's Burgers - What an absolutely legit burger). So Alberto told me what all he was going to do and kept me apprised of the situation at every step and there were no surprises at all. Talk about a straight up guy. I was pretty much between a rock and a hard place and Alberto and his crew took amazing care of me. I wish he would move to Oregon so that I could have a shop I trust emphatically up here but that is me being selfish. I hope the locals of Victorville and surrounding areas read my review and take their vehicles here as honesty, integrity and knowledge are the foundation of this business. I am so thankful that I was taken to Unique Auto Care. I am not going to go into too much detail but they went above and beyond what I would expect a repair shop to do and I can not say thank you enough for all that they did for me. To Alberto and his lovely wife and the crew of Unique Auto Care, thank you for taking amazing care of me and being honest with me - that kind of treatment is priceless!!! I am shocked this place is not rated higher as they are easily a 4.5-5* shop. I am giving a 5* because there is no 6*. You all are awesome at what you do. Muchas Gracias, ~Andy ICU RN read more

The gentleman was extreme professional and fast I will definitely continue coming here for my car problems. Very affordable. read more

Little shop got me in & out fast for an oil change, everything seems good to go thank you guys! I appreciate the honest & efficient service.

I trusted my truck to one place but when he couldn't get my check engine light off After $1500 a new Transmission from A reputable transmission shop and another $400 We need it a Dealer diagnostic but we didn't have no dealer diagnostic money, We came in to Unique Auto Care and asked about their diagnostic process. Albert opened his AMAZING magic tool chest. It read everything wait.... EVERYTHING THAT WAS WRONG CAME UP E-V-E-R-Y-THANG 2 pages later my truck drove how it did when I bought it 9 years ago, Unique Auto Care found 2 zip ties on holes on my truck zipties. Thanks for help and the patients Nation! read more

Broke down on the 15 headed for a Vegas weekend. It was 4pm by the time the tow truck arrived and my worries escalated thinking we would be stuck for the weekend and our plans were shot. The tow truck driver recommended Unique based on past customers and I am so happy! My belt was delivered in 10 min, they quickly got to work and stayed happily past closing time to finish. I am so impressed and thankful!! In and out and back on the road on one hour! Thank you Unique for saving my weekend!!! read more

The customer service is really great everyone is very friendly, and they really try to help out. These mechanics know what they're doing, and they're trustworthy very strongly recommend! read more

i did bring my car back...they still lasted only about a year.plus my sister's mechanic had to buy some parts that were missing on my break pads. and the pins were mot greased. i did bring it back. still no bueno!!! read more

Made an appointment to get a timing belt done and another service. Great employees and great service . I shopped around before going to them and I'm glad I did. Best prices really happy with them. They even gave me a ride home and back to pick up my car. All work was done during the same day because I made an appointment. Thank you guys !!! read more