Service include a bunch of expensive lies.
Archers claim that you get a mattress+frame together with a 60-day guarantee. We went here several weeks ago to purchase a mattress, but the bed frame wasn't available in store. The chap there assured me that if I bought the bed frame from their online store and phoned him, he would link the two purchases so that we could use the guarantee. This was really important to me as my husband and I have both had back issues from poor mattresses before. Well, we waited three weeks for the mattress to arrive, and then they told us the guarantee wasn't available because I hadn't bought the bed frame in store. So we said okay, let's skip the mattress then because making sure it's okay is important to us. And then they said well there's a 20% service charge (out of £600) which they had already levied on my debit card, and which the chap at the store hadn't told us.
So. Archer's Sleep Centre on Great Western Road, and specifically Graham Rowley, who told us lies and hardly stopped talking long enough to hear me ask questions, you guys are rubbish, and I hope you close. read more