They let me down in a housing dispute where I wanted to recoup my costs (around 10k). I don't think they want to deal with any ARAG members. They should be removed from ARAG.
1. They tried to charge me a $100 fee to talk to the lawyer for an hour.
2. They suddenly realized (after multiple calls) that ARAG members are entitled to a 30-minute free meeting about the case. They set it up for 1-2 weeks in the future.
3. They received all the content of my case.
4. They contacted me via text messaging the morning of the meeting to say that the "lawyer has court today and won't be able to meet with you ... ever"
Thanks for nothing. ARAG or not, I'll never use them for anything. Because of the hard time getting someone to take a look at my case I had to settle out of court for only 50% of my costs. I feel strongly I could have recouped 100%. read more