manager of Louis is awesome very patient & thorough. I went their near closing time, he did not…read morerush me at all. really appreciate great customer service.

Bought some parts last Saturday they promised to deliver on monday, today is Wednesday, parts was…read morenot delivered, called today they promised this afternoon , if I didn't call I would probably be waiting all year,

I needed brake pads and rotors so I stopped in. They are always helpful never a long wait…read more There prices are decent and always helps to assist you with taking your items to your vehicle.

I desperately needed brake pads and happened to be in the Queens area! I am so happy that I came…read morehere. So helpful and kind. Not to mention quick and efficient. I will definitely come back!

My search for antifreeze ended when I got in the zone, AutoZone!…read more There is a very large parking lot with a several shade tree mechanics out front. Walking inide, you stand in line and wait to be called and when it's your turn, you ask for the product and the gentleman tells you were it is on the floor or they will need to retrieve it from the stock room. Today I found antifreeze but it was a bit more than I'm used to paying for. I grabbed 2 bottles and headed back up front. The customer service was very professional and cordial. Pro-Tip before you leave the counter to pick up your product off of the shelf, ask the gentleman if you need to stand on line again or express the line and go straight to the counter. Everything is good here, the service, the product, and the employees. Since it was on my route to the house, it made sense to stop in.... to Inspire more, Yelp more!

I live by an AutoZone. The ppl there are very helpful and…read moreinstalled my windshield wipers no issue. I didn't have cash for tip and they didn't even grumble. I called my Dad to coach me thru what I was doing and again the person was super helpful and attentive and I like that kind of service.

Stay away horrible customer service Stay away guys in the…read morefront dont know how to speak to people they will take your money knowing that they don't have item available inventory is horrible

I have been Going to this Junkyard for a few years now. I never had a bad experience they are super…read morefriendly and very organized they are one of the cleanest junkyards I been too. I give them a A+++++.

Not as good as they use to be raised there peices and not very helpful like they don't like working…read morethere and take it out in u honestly I rather spend the extra $5 but to have someone take there attitude on me

As a woman sometimes it's hard to shop for Autoparts, Arch Auto Parts made it a breeze! Super…read morehelpful , super patient staff! Special thanks to Rasheed for his helping hand and helpful advice! I will definitely be shopping at Arch in the future!

I needed a battery for my wireless key flob so this auto part store was the closest location from…read morewhere I was at so I stopped in. It was only me and another customer in the store. The other customer was being helped so I waited right by the counter for awhile no one came up front and when the guy did there was No Hello, No Smile just asked are you being helped. I said no he said someone will be with you. I was still standing there for a couple of minutes then I left. Horrible customer service I was in the store almost 10 minutes no help, never asked me what I needed.

Great help on small and large items. Countermand Ravindra was with me every step of the way. He…read moremade sure that I had the right part and that my car was ready to go.

09/12 While in the…read morearea of Liberty Ave in Jamaica, I remembered that I needed antifreeze, I was directed to Arch Auto Parts located in the vicinity of Merrick Ave and Liberty right in the heart of Jamaica NY. Arch Auto Parts is a local gold mine that is easily accessible with valuable accommodations, such as a front entrance and a back entrance, a parking lot, and an adjoining laundromat just in case you need to wash clothes. There is also a Pepboys tire service in the area as well as Popeyes and Dunkin Donuts, just incase you need to get a tire fix and while you are waiting for your laundry to finish or you are waiting for your tires service to be completed, You can nibble on chicken and a biscuit or get some donuts, your choice. Stepping inside of Arch Auto Parts, you will get a polite and friendly statement, such as "Good Morning, how may I help you." I did ask for a specific kind of antifreeze and I showed him my container. They did have it readily and available on the shelf with plenty in stock, so I took two. I am so elated that I was directed to Arch Auto Parts, now I won't have to leave my neighborhood to search elsewhere in hopes of finding the antifreeze for my car, I know exactly where I can get the right product at the right price. You can also find other automotive items like, motor oils, transmission fluids, brake fluids, hydraulic oil, and gear oils, just to name a few. They do have about 8 other locations, in the borough of Queens. You can google them to find each location. Inspire more. Yelp more!

Looking for a oxygen sensor. Went to the bronx location. After numerous searches the csr found one…read morein queens. I originally live in queens. I ask how much in the bronx. The guy told me about 280 but didn't have the part. I drove to queens to get the sensor. It was 367.00. I went back to the archs in the bronx. Ask the guy who sent me, why so much?. Thats queens priced,he responded. Took it to my mechanic and give him the parts number. He got it for 126.00. Same part. Do not trust these guys Get different quotes before you buy. He letting the gray hair fool him. Thats style not age

4/29/24 Update: I…read morehave changed my rating of Autohance to 5 stars as their customer service team has done an outstanding job in taking care of my situation and getting my brake parts to me. They actually gone beyond my expectations. I have been busy at work and out of town on vacation but they have managed to stay in contact with me by calling and emailed constantly in regards to getting my ordered taken care of. I hope you will give Autohance a chance as I will be giving them my future business and referring all my friends and family to them.

In the past, I wrote a negative rating. I was wrong…read more Because "Autohance" Is a legit, Company and has a very strong integrity. For there customers. Thank you for making it all right! Excellent Customer Service

The staff are friendly and knowledgeable. I recommend everyone gives them a try. They update you…read morealong the way and all of my cars that I have had serviced there have been a good experience.

I needed my rear brakes done on my Alfa Romeo and I'm from Long Island so I had been looking up…read moreshops and the reviews so that I have a mechanic in queens. I found this shop and decided to take a visit, and boom I found a place I can trust to take care of my car. Dalton was very helpful!