I went there on a weekday afternoon to check out some violins for my son. There was a front desk lady who was chatting with other customers. We walked around the front to see some violins and literally we waited there for at least 10 mins and she had not even given us a look. That front desk lady just kept chatting and chatting nothing to do the music, started to talk about her own life. I really couldn't stand it, and we left. Such a bad customer service! read more