Found this place on Yelp for my parents. The front desk was…read morevery helpful and friendly with intake and making an appointment. My mom particularly thought the front desk girls were very sweet to her. My parents saw Dr. Rumack and they were very pleased. They said he was very nice and took his time to explain and go over things with them. I am happy I found a good doctor for them to go to.

I come here because I find them on yelp ! Very professional…read moreand super friendly. I pay cash price and it's was super affordable for my packet. They do X-ray and all stuff you need

Dr. Rumack-I've seen a few times over the years for different complaints. My friends and family go…read moreto him. I'm told that he is "who physicians go to." He is a wonderful doctor with a fun and casual manner That helps reduce my anxiety.His staff is great: Both front and back. Max, in the back is so helpful and always ready to help. I actually wanted to review POMA Physical Therapy group that is affiliated with Dr. Rumack. They are the best physical therapy I have ever had! It's low key, not splashy and glossy, but it's neat and clean with the best staff you'll ever find: Joe, Patti and Eulain are top notch. They truly care, remember your name, and design a regimen of exercises that you're comfortable with. It's the finest physical therapy as it should be: simple, well understood and well described. Joe and Patti will explain anything you want to know. I got a great deal out of my course of therapy and would recommend them without reservation. When I mentioned the glossy, showy places...I feel like they are all about music and TVs and wall art and the therapists talking to each other. (Hey....ok... ride that bike for 20 minutes!) I felt like they were more like a slick factory than a PT office. Come home to POMA. You won't be sorry.

I decided to give this Doctor and his office a second chance by going…read morethere a second time, even though the first time was not good, I had so much knee pain so I went, well this was another disaster I received a shot in my knee for the pain and not only the shot didn't help, my leg became so much worse, tried living messages for the Doctor and did not hear back from him or his office. I do not recommend this office or his staff, it's been a very difficult painful journey for me since August..

Dr. Nic helped me with hip pain. He has great bedside manner, is knowledgeable and friendly. He…read moresuggested several modes of treatment. Great doctor!

Great doctor, very patient, thorough, honest, and professional. I came in with a torn labrum, he…read morediagnosed it easily and just gave me a handful of suggested exercises to do (instead of PT, which my insurance won't cover). A few weeks later I'm all better and avoid unnecessary surgery. Couldn't be happier. Thanks doc!

Dr. Rah is amazing. I had been suffering from chronic back pain and leg numbness for over 10…read moreyears, always had the fear of surgery. Pain and numbness became to much to bare. Dr. Rah did an outstanding job on the surgery which required, fusion and several disc decompressions. Recovery was about 4 weeks, and been off all pain meds for almost a year. Never passed us off to an assistant, always met with us in person. A+ in my book.

Last Friday, my grandson broke his wrist at school. The team at Exer sent me to Dr. Rah. It was…read morelate on that Friday but Dr. Rah and his staff stayed to make sure that Max's bones were set correctly before he sent us home. I am the daughter of a doctor, the granddaughter of two doctors and the mother of a doctor. I know excellence in medicine and this was excellence!

I had meniscus surgery on May 23rd performed by Dr. Evan J. Bachner, MD. Shortly after, my knee…read morebecame severely inflamed, and the pain was unbearable--constant and intense, day and night. I couldn't sleep, and two separate physical therapists were unable to treat me due to the swelling. Despite my repeated concerns, Dr. Bachner and his office dismissed the severity of the situation. On June 7th, I went to the ER at Los Robles Regional Medical Center in Thousand Oaks. I spent 12.5 hours there before finally being admitted. After five fluid taps, they determined I was dealing with a gout flare-up and a bacterial infection in the joint. The ER doctors urgently wanted to perform a washout surgery to clear out the infection and crystals--but my insurance company denied it because they had already paid Dr. Bachner for the procedure. He was completely unreachable, didn't return calls, and only learned about my hospitalization through his neighbor, who happened to be one of his partners. He never followed up directly. On June 10th, I had a second surgery. When I woke up from the procedure, I was in extreme pain--easily a 10 out of 10. I later found out that no nerve block had been administered, despite prior discussions. After days of constant pain leading up to that moment, I couldn't believe it had been overlooked. The anesthesiologist was called back to perform the nerve block after the surgery, which finally gave me some relief. That should never have been an afterthought. Even earlier--at a follow-up after the first surgery--Dr. Bachner looked at my swollen, painful knee and told me everything was "normal." He sent me home without further investigation. It wasn't until I went to the ER that the real issue was uncovered. I have a 10-year documented history of gout, and somehow that wasn't taken into account. On top of all this, I waited two hours on crutches in Dr. Bachner's waiting room for a follow-up, without acknowledgment or explanation. His staff was cold and unprofessional. His own bedside manner was dismissive, and he showed little empathy for what I was going through. When I asked for better pain control, he responded by telling me he had already prescribed more than usual (Tylenol with codeine, which did nothing for me). It felt like he was more concerned about covering himself legally than actually managing my pain. Finally he prescribed something more strong. This entire experience--from misdiagnosis to post-operative care--was mishandled at every step. I went through 10 straight days of severe, unnecessary pain, and I truly believe it was avoidable. If you're looking for a surgeon who listens, responds, and treats you with compassion, I strongly suggest looking elsewhere than Dr. Evan J. Bachner, MD.

I hate a doctor's office that thinks their time is more valuable than yours. I've had four…read moreappointments with Bachner's office and two of those times I've had to wait over an hour. The other two times weren't much better. The first three appointments were all THE FIRST APPOINTMENT OF THE DAY. How are you an HOUR behind schedule with your first appointment of the day? There has never been so much as an acknowledgment of the lateness let alone an apology. I actually left today after I heard the guy in the next room telling the nurse he had been there for two hours waiting to see the doctor. I won't be back. And, yes, they practice the "stick-him-in-a-room-and-take-his-blood-pressure-and-maybe-he'll-be-OK-with-another-45-minutes-of-waiting" method of stalling their patients. Restaurants and doctors and grocery stores with long lines all need to understand that we are paying customers and if they can't show some respect for our time, we'll go somewhere else.

Saw Dr Fields for a serious meniscus tear left knee…read more I can see how some folks may not "feel" his bedside manner, there wasn't a bunch of small talk, I'm also sort of similar with a dryer sense of humor so that doesn't bother me at all. He was straight to business and delved into my MRI and X-RAYS. Once he reviewed he knew right away what was going on and why I was so uncomfortable. He then explained the procedure and what to expect etc.. answered my questions and concerns and that was that. I had already done a fair amount of research and knew that knee surgery was imminent. His office set me up for surgery and accommodated my schedule very quickly and followed up to verify and confirm information pre-op (my insurance company was the worst part of the entire process.. imagine that).- that's another post! The surgery was in early April. Everything went very well. I literally didn't feel any pain whatsoever post surgery... I mean at all. I think I took 1 pain pill after day 2 thinking I was going to experience pain but I never did and that was that. I was never in pain after surgery, period. 3+ months later I'm 99% better, back to all my normal activities. (Knees are never the same after injury hence the 99.9%) Thanks Dr Fields and Staff! if you are looking for a chatty bubbly Doc then you may want to find someone else. If you want to get your body back in order in a timely manner with someone who knows his stuff then he's your guy!

Came to see Dr. Fields. After almost 40 min wait past my appointment time, ended up having a full…read moreblown panic attack in their exam room due to warm temperature (unusual for Dr.'a office) and face diaper they supplied me with. While I was hyperventilating, trembling, sweating profusely, and crying he told me that I must leave if I can't keep my mask on (like I could've helped it - I needed air!). Just like that. Zero concern. Didn't say hello... or "are you ok?".. just "You must put your mask on" and then "you must leave!"... while I felt like I was dying. Disgusting and beyond unprofessional! I wish I read reviews before I went to see him.

Dr. Lee performed surgery on my knee, and I can confidently say he is one of the best orthopedic…read moresurgeons out there. He truly takes the time to listen carefully to your concerns and answers every question with patience, clarity, and kindness. You never feel rushed, and he makes sure you feel comfortable and informed every step of the way. His office staff is just as amazing--professional, welcoming, and always helpful. I am incredibly grateful for the excellent care I received.

I went to Dr. Lee for a broken arm. He was kind, patient,…read moreknowledgeable and caring. Explained everything very clearly and exuded confidence. The office personnel were very informative and helpful. I highly recommend Dr. Lee to anyone needing orthopedic care. He rates an A+ in all areas. Simone L

I had suffered a knee injury and had been asked by the urgent care facility to be seen by an…read moreorthopedic doctor. After trying to find an appointment that at best was going to be in a week I found Acute Care orthopedics. From the moment I called I knew it would be a great experience . I was given an appointment in the next 30 minutes. I arrived and within 5 minutes I was being seen. In and out in 20 minutes. Had I known previously about this kind of service , I could have saved the first visit to the Urgent care I went to first. They have just opened, so hopefully you won't need their services , but if you do , this is the place to go!

DON'T GO HERE! NO ONE KNOWS WHAT THEY ARE DOING! I went to physical therapy here for TWO YEARS…read moreand the staff was warm but no one knows what they are doing. This place is run with the low quality of care and the place is run by Patricia who is the only qualified physical therapist all all the rest of the employees are pt assistants or pt interns who just take orders. Sometimes she's not even there. I was diagnosed with tinnitus by my Primary Doctor Dr. Ojen Masour who reffered me to the place. I thought I was a good hands. I spent TWO YEARS GOING HERE! I and was there for an hour two days a week doing the work and paying out the nose. My Primary doctor diagnosed me with Tendonitus and I was doing everything I was supposed to, and I endured a huge amount of pain that very, very slowly decreased but I still had pain when I stopped going there. I didn't learn this until years later that I should have been out of there in 6 months. Not until I moved out of the area and went to a different physical therapy place. The new physical therapist was much more professional and through at taking measurments/modern tools, and medical notes with my first appointment and she quickly determined that I had Tennis Elbow. Once I started with the new physical therapist the treatment was far less gruleing and I was done in 6 months. I don't know the first thing about filing a grievance, and I can't go back in time to get my time or money back. Thought I wish I had listened to my inner voice and stopped going to them and gotten a second opinion. There was a several times I asked Patricia to provide me with my prescription so that I can go somewhere else. She got psycho angry and said no! There was a time I thought she might hit me! I was in so much pain I couldn't stop seeing them because if I just missed one day of physical therapy my pain would rapidly increase. Patricia was furious and she got close to my face and said no. SHE IS A BULLY and she was convinced she was giving me the right treatment when in fact she had two much pride and ego to even consider I could be misdiagnosed. Unfortunately I learned later until I spoke to more friends including my sister who is a Nurse she told me the Physical Therapist should have given me the diagnosis in the first place NOT my Primary Doctor. Its the Physical Therapists job to do the assessment at your first appointment and give the diagnosis.

My wife has been going to this physical therapist office since an injury with the airlines. Many…read moreinjuries with the airlines over a fifty year career. Her first therapist was the founder of this establishment John Geary. She subsequently has had as a therapist Kathy and the very knowledgeable Debbie both exceptional therapists. She probably has a plaque there with her name on it with her own room. After a horrible accident a few years ago Diane and I were made whole again thanks to the terrific people working there. It's like a large group of people who are like family to us. The atmosphere is warm and friendly. They handle it all. Therapy on shoulders, knees, neck, arms etc are available to patients who will receive expert care. The office with luz, and Karen is knowledgeable and efficient, and along with the lovely Nicole they all make the therapy a wonderful experience. I would be remiss in not mentioning the terrific staff that puts you through the exercises lead by Patty and Sam. All in all they will expertly take care of you in this amiable environment . They are amazing in how they put up with me. I truly recommend anybody in need of therapy to find their way to this establishment that is perfectly named a community.

Dr. Schenkel actually listens to a patient which is really rare in the medical field. His knowledge…read moreon many subjects is really amazing. He doesn't hurry you on so you have time to talk to him. Marjorie Eisenberg

Shout-out to the Best Primary Care Team!…read more First of all, I'd like to thank Dr. Schenkel, Mrs. Schenkel, and the amazing medical assistants. You are all truly rock stars! Dr. Schenkel, you are the best of the very best, and I'm so grateful to have found you here in West Hills. Your dedication, compassion, and professionalism make such a difference. Thank you for your outstanding service in the field of medicine. You are a truly valuable member of our community!