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ARC Medical

5.0 (1 review)
Closed • 9:30 am - 7:00 pm

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3 years ago

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Cherese Tarter, DNP - Cherese Tarter, DNP

Cherese Tarter, DNP

4.2(5 reviews)
2.1 mi

I would NOT recommend this office to anyone. Their billing office is a mess and completely…read moreunprofessional. I went to this office one time 3 years ago and never received a bill. I assumed that my insurance had covered it and assumed it was taken care of since I hadn't heard anything. Come to find out, my account was filled in as "self pay" even though I had insurance at the time. Fast forward to 10 days ago when I received my very first bill where they also informed me that they would be passing my bill onto collections if I didn't pay by the 15th of December. I called and talked to Mary in billing and she said she would email me paperwork to fix it so that I was able to make payments. I agreed after she was extremely defensive because I expressed my disappointment in being billed 3 years later and right before Christmas. I never ended up revieving any paperwork and checked my email everyday for the last week. She then emailed me yesterday, with the paperwork, and said that she would be sending me to collections because I didn't send in the paperwork. I have NEVER been sent to collections in my life! I pay my bills and have never been so disgusted with the way I've been treated for the last week and a half from a business. Please do you and your family a favor and run far away from this office!

My family and I have know cherese for years and you could not ask for a nicer person. She is great…read moreat listening and very attentive. She also doesn't force you or make you feel bad for not taking a bunch of pills. She is more than happy to find a better way for you with you

Mountain Pine Dermatology - R.Scott Thomas DO

Mountain Pine Dermatology

3.5(18 reviews)
0.1 mi

Did about 5 times microneedling for my forehead acne scars. Can see a lot of resurfacing happening…read more Happy with the result. Partial micro needling is only $75 is really reasonable price if you only wanna focus on certain part of your face. They would run buy 3 get 1 free promotions which totally bring down the cost as well.

If I could give this place zero stars, I would. What happened to my mother at this clinic was not…read morejust unprofessional. It was inhumane. My mom had an early morning appointment at Mountain Pine Dermatology's Meridian location for her Accutane prescription. She's done this process before, so she knew the steps. She simply asked the PA if she still needed to wait 30 days after her pregnancy test, given that her husband had a vasectomy. The PA didn't know, left the room, and then an assistant came in and confidently told her she could be prescribed that same day, she just needed to log into iPledge and answer a question. My mom doesn't speak fluent English, and she's not tech-savvy. She called me for help while I was at work because the clinic attached my email to her chart. I stayed on standby, ready to help her log in, while she waited patiently at the clinic. And waited. And waited. They kept telling her "we'll be with you soon," but it was completely soulless, like she was an inconvenience, not a patient. No one actually tried to help. No one explained anything clearly. She waited quietly and respectfully for hours, trusted their word, and when they told her, "we'll call you later," she believed them and went home. They never called. She had to call them twice and both times, all they said was "we don't know yet" and they'd "call her back." They never did. But here's what really shows their utter lack of care. Assistant wrote on her chart, "Language barrier - don't know if she understood." Are you serious? You knew there was a language barrier. You were not sure if your patient understood instructions about one of the serious medications in dermatology and you didn't use your translation services? You didn't take the time to clarify? You just let her leave and hoped it wasn't your problem anymore? This is medical negligence, plain and simple. When I went in person to talk to them, both the nurse manager and the administrator acted like I was the problem. Cold. Dismissive. Not an ounce of empathy. I calmly asked the administrator how she'd feel if her own mother someone who struggles with English was treated this way. Her response? "I need to ask you to leave." That's it. No apology. No accountability. No shame. Let me be clear, my mother was not difficult. She was not loud or demanding. She's one of the sweetest, most polite people you'll ever meet. She sat there quietly while the staff at this clinic treated her like a burden. This clinic failed her. Completely. If your mother, your grandmother, or anyone you care about doesn't speak perfect English, don't bring them here. They will not be treated with respect, dignity, or basic decency. And to the staff who saw this happen and did nothing you should be ashamed.

Photos
Mountain Pine Dermatology - Cellulite Reduction Procedure

Cellulite Reduction Procedure

Mountain Pine Dermatology
Mountain Pine Dermatology

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Primary Health Medical Group Eagle

Primary Health Medical Group Eagle

3.0(33 reviews)
5.1 mi

Hands down, this is the best urgent care I have been to in the Treasure Valley…read more What a relief to have a place so close to home with high quality care and compassionate, professional staff. Other urgent cares I have been to have been lacking in several areas and ended up being a total waste of time and money. I was pleasantly surprised to show up on a Sunday morning to an empty waiting room and was promptly seen! Not once did I feel rushed during my time with staff, who were thorough and informative. Shoutout to my down to earth and thorough Provider and caring medical assistant! All of my concerns were succinctly addressed and resolved- rather than dismissed or glossed over, which is so frustrating! The provider was accessible and friendly and Kate was very sweet. They are a great model for health-care staff in general; the way they treat all patients equally and with compassion as well as their willingness to address all concerns would be roundly welcomed at all hospitals, docs offices, and urgent cares. They even sent me home with supplies and a prescription available right next door at Walgreens. Super convenient setup. A tip: turn into the Walgreens parking lot to get here as that is the only way in.

This place is the absolute worst customer service ever. If you called, ask about your appointment…read moreor book appointment be prepared to be on hold 45 minutes plus every single time I've called. I have a simple question about insurance 20 3040 minutes on hold I'm leaving my doctor and going somewhere else bye-bye Primary Health you guys are locked into the 90s. You can't schedule anything online. You have to call and wait on hold hold hold hold!

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Primary Health Medical Group Eagle - Well lit, open lobby

Well lit, open lobby

Primary Health Medical Group Eagle
Primary Health Medical Group Eagle - Exam rm art

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Exam rm art

Star Family Health and Wellness

Star Family Health and Wellness

3.4(5 reviews)
4.4 mi

I used to go to a nurse practioner Sherrie Stanton there, and then she was gone. Then a new Doctor…read morewas there, and I thought o.k., we will talk. Meeting was a disaster. He had an "ATTITUDE". Used "Medical Gaslighting" on me. Some of the comments were that women need to face getting old, and deal menopause, then compared me to a 75 yr.old.man worried about his Testosterone. Threw some insults towards my Neurosurgeon. Oh, thats not happening. Said that my information was 1990ish. So, I called a friend of mine at Loma Linda University. His conclusions were wrong...personally and medically. So my insurance caseworker helped me find another doctor.

Ok I've been seeing Doctors all over the Treasure Valley for some time now. I couldn't get over the…read morefact that all of them were only out to take my money and kick backs from their specialist. It drove me nuts. Well I went in to the Star Family Health and Wellness and met Dr Stanton for the first time last week. Wow. She was so interested in my health, what I had going on, which is a lot, she was completely ready for our visit before she walked into my room. She showed that she really cares about me and my health. I was shocked. I left there with the biggest smile. I haven't felt that much respect for a doctor in a long time. I'll tell you this is you care about yourself and your health, then there is no place you'd want to go other than Star Family Health and Wellness. Don't take my word, go and see Dr. Stanton. You won't be disappointed.

ARC Medical - painmanagement - Updated May 2026

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