This is a shout out to Mary S. from Thedacare who is a nurse treating my Mom "Lorna". Thank you…read moreso much for coming by the nursing home for my mom's birthday. She really appreciated the fact that you came accross town to say hi and brought a gift. Thank you, Marc

Because I am disabled and have several chronic illnesses, including stage 3 liver failure, my…read moreinsurance allows me a benefit that includes help around the house. Because of this, I was using Visiting Angels as a care provider to help me around the house once per week. This helped lighten my load a little bit during trying times. Visiting Angels had been helping me since early August of 2024. In mid-October of 2024, I got a call out of the blue from Lydia in the Oshkosh office saying that they were going to discontinue my care because I wasn't doing enough visits per week. I explained to Lydia that I only had so many visits allowed through insurance to get me through to the end of the year. For that reason, I was only willing to do one visit per week. According to Lydia, their minimum was one visit per week. Therefore, I didn't see an issue with this. That's what I was already getting. Lydia pressed to get me to do at least two visits per week. I refused. We ended the call as she was going to do some additional checking on her end. The next day, I received a voicemail from Lydia stating that they were going to discontinue my care because I was not reaching their minimum. I find this absolutely insane, because they had been caring for me since August. It seemed like just a bullying tactic to get more visits and more money out of me. Though the caregivers were always kind, respectful, and caring, I find these extortion tactics from their office to be absolutely disgusting. And to just end my care with a cold, uncaring voicemail is pretty cruel. Visiting Angels? More like NON-visiting DEMONS if you ask me. Steer clear!

couldn't come on Monday but could make up on Sunday. I reemphasized that she shouldn't come at all…read more After a week in Skilled Nursing, it became clear that Mom would be staying there. Visiting Angles charged us for the week Mom was in Skilled Nursing and the next two weeks to finish the contract. The result--the charged Mom nearly $2000 dollars for 10 hours of questionable care.

Stay away from this company! We contracted for a specific day and time but they were coming random…read moretimes and days with no notice. They never stayed the full 3 hours but always charged for it. The service was cancelled over 2 months ago and they are still charging us. What a scam preying on the elderly.

I found that Home Instead is a great place to work and our clients well taken care of by being able…read moreto focus on their individual needs in their own home. As an employee I was able to communicate with my manager and scheduler when I had a question to ensure the safety and well-being of the clients. This was my first and only job where my employer actually cared about me, offered to help me when really they needed help covering shift, and checked up to see how I was doing after having a difficult year. I would definitely go back to working there after having time off to handle some difficult thing. They are great with matching up clients and caregivers. Great fulfilling place to be employed.

Posting this review on behalf of my family. My grandmother was in the care of Home Care…read moreAssistance. Below is the review of my family members who were present. Our mother took a precipitous drop in her health two weeks ago. We contacted the HCA office as one of the providers we would consider for her hospice care. When we met with Alyse to both interview her and get a feel for how the organization does business, we were unanimous that HCA was the care provider we wanted for our mother. The office and in person experience was excellent. As to communication and care, I cannot say enough about the professionalism, compassion and consideration of both Alyse and our caregiver, Melissa. In the midst of a very difficult time and circumstance, they both elevated the level beyond the expectations of our family. Sadly, our mother died shortly after care was provided, but it was gratifying to have stellar care during her last days. Thank you so much for helping us and lovingly serving our mother. I unreservedly give a 5 Star review! Blessings, CM

I would give more stars if you had a higher rating scale. Excellent efforts by the staff!!!read more