Every time there is a promotion, like 2 for $7.00, they always say they are not doing that promotion. I hadn't tried again since I told them what the National promotion said on the been & chedder a few years ago. They said they would do it, only on the French dip, then they left out the dip. Franchise owners should have to follow the rules the National office puts forth. They reep the benefits, but never support the franchise. If I was you, go to McDonalds. More food, better price, alot less wait time. This place worth the wait. read more

What happened to the thin roats beef? This was chewy and didn't taste the same. This is just a quarter of the sandwich. The curly fries are still good. read more

Arby's - What happened to the thin roats beef? - Fast Food Near Me - Tooele, Utah

This is the direction fast food is headed.My 9 dollar sandwich pictured here.I ordered two because they are tiny.Very little meat,brisket was dry and powdery and I have never seen bacon cut so thin I could see threw it.Does anyone know if they serve a sandwich they don't smash with a work boot before serving to you read more

Arby's - Who stepped on my sandwich - Fast Food Near Me - Tooele, Utah

Order was short food. Made to wait for people behind me to get their food first!!!! Will not return to the Tooele store!!!!

The caring for the food was just not even close to being there. The sandwhiches were all squished and shoved into a bag. We ordered 10 sliders and 4 sandwhiches and the roast beef you could tell was pre sliced. I actually run an Arby's in Utah and know procedure was not followed AND not cared about read more

We stopped in yesterday for breakfast and ordered 2 ham & Swiss croissant breakfasts. The croissants were hard as a rock, cheese was like plastic and not able to chew and the ham was cold. We also bought a roast beef slider and it too was hard as a rock and unable to eat. Even our dog would not eat any of it. The person at the drive thru was not very friendly. We have stopped at this location a lot, and don't ever plan to go back again. read more

I went through the drive through at lunch and they accidentally gave me the wrong order and they were awesome enough to fix my order I think it was Ayden and Amber were very respectful and cool enough to fix it for me tonight!! Thanks again for awesome service read more

Food was horrible. Cashier tried to over charge me. Flies so bad that we couldn't finish eating there.

I like Arbys I don't think they get the attention they deserve. They serve hot deli style cut roast beef, what can be better then that. And there potatoes cakes are killer. I take them and dip them in the au jus . oh so good read more

Arby's - Fast Food Near Me - Tooele, Utah

When we pulled up to the window, we asked if we can add a shake to our order and the assistant manager gave us a sigh and just gave us shit. We are not going there again. You need to do something about that. Worst customer service. but the food was meh. read more

I have always received good service and hot, fresh food. One of the best Arby's I have been to. read more

We usually come to this Arby's because they serve breakfast. Service is always great and the food is good and WARM. This morning we came in and waited forever for our food, the place was not busy. We finally got the food and 2 of our bacon egg and cheese sourdough sandwiches only had bacon on it, no egg or cheese. My husband took them back up and the just put cold egg and cheese on it and sent it back. I even had taken a small bite before we sent it back and that is the same bread that came back with it. So they are not very sanitary either. Not impressed at all today!! read more

Had a late breakfast with my husband. Emily, the sweet lady that took our order was extremely sweet. She took her time to help an elderly gentleman with a walker to his table and made sure he was comfortable. Even came by our table to check on us. Thank you Emily for making our visit to Arby's a pleasant one. Sometimes horrible customer service can leave a bad taste in ones mouth but thanks to people like you, you take that away! Again, thank you Emily! read more

I like Arby's. It's not the standard run of the mill burger joints. Whenever I have visited this location, I get fast friendly service. I was there last night, the service was a little slow, but don't think one bad time deserves a bad rating. I love my Tooele town, I want businesses to stay open and thrive. It's hard in such a tiny town, but I like the diversity Arby's offers when it comes to fast food. read more

I usually love Arby's but the Arby's in Tooele is just terrible. THE FOOD IS GREAT. But the service is terrible. Me and my mother went through Arby's the other day and we asked for a order of mozzarella sticks. The lady asked if we wanted a six piece and we said yes. She asked again and we said yes a little louder cause we thought she couldn't here us. But then she yelled on the speaker "A FOUR PEICE OR A SIX PEICE" My mother didn't say anything and she nicely replied a six piece. And then the lady gave us attitude throughout the whole rest of our order. And my mom asked for one of there raps and then the lady had marked us down for a cheese burger?? And even our receipt said a cheese burger. We didn't even order a burger. I just with they would hire some better staff. But I love Arby's just I'll never go back to this one. read more

My wife and I have eaten here quite a few times and have never been disappointed. It's fast friendly and fresh. I've only had an order of dead curly fries once. This location is far superior to the locations in salt lake read more

I wasnt expecting to have one of the best customer service experiences here. Catherine is one of the warmest, kindest, most outgoing people I've ever met. She brightened up my day. Food was great and the service even better. I'd recommend this place to anyone. read more

Just was going to Get food decided to go to Arby's which we usually don't but this time the girls there were so nice and helpful. Taking our Order she understood us and got every thing we said(which sometimes I think we know how hard that can be for some people) They communicated awesome with us about our order when we got to the window. Also we don't have any cup holders in our car and the lady felt bad for not giving me a cup holder tray for only two drinks but usually people have at least two cup holders in their car bless her heart she was sooo nice and fast! All in all the food was great no complaints but the girls were so nice and attentive. Maybe a new manager? Whatever it was I wish I got their names haven't had service like that in a long time. read more

Rude costumer service, extremely slow, food was sloppy and under cooked. For the price I can go somewhere much better. Will not be returning. I would recommend saving your time and money and go somewhere else. read more

Arbys...just like you would expect. I come here regularly, few times a month. Oh, my, this place is so slow. Not just once....every time. Sorry. read more

This is a great place to visit if you're constipated and need some help evacuating your bowels.

Clean every time we go here, they have never messed up our order. The food is good, the service is super friendly and helpful. Breakfast is really good here. read more

Pathetic. How do you screw up a traditional greek gyro. You go to Arbys thats how. Not on pita bread no tzatziki sauce. Thats not a gyro. Not the first time they have screwed up a basic order. read more

Their service has gone way down in the past year. They ask you if you want sauce at the drive through intercom then at the window and then not give it to you or give you so little it wasn't worth telling them you wanted it let alone twice. Seems like they are messing up orders more and more recently. Then we go today and get a kids meal and my daughter didn't get her Apple sauce or juice. We are on our way to California and just wanted a little lunch. Thanks to the disappointed toddler. read more

we currently visited this location twice and both times, they forgot something or were very stingy with the sauces. first time we went we got home and there wasn't any sauce in our bag even though we asked for some. the 2nd time we bought 3 large roast beefs and they gave us one sauce per sandwich and no sauce for the jalapeno bites. I think we will find other places to go from now on. what is an arby's sandwich without arby's sauce. read more