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Arbys

1.9 (17 reviews)
InexpensiveFast Food, Sandwiches

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Bbq brisket with fries and mozzarella sticks.
Jessica P.

Decent food this time, the food was warm when we got home and the fries were a bit hard. Our roast beef sandwich seemed to be soggy. Service was a bit lacking, they didn't seem to want to be there at all. Also they ran out of cups so you couldn't even order a drink.

Side of building.

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2 years ago

Terrrible service. Got home and shorted one sandwich. Also 4.10 for a soda!! No more for me.

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Photo of Erin T.
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5 years ago

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3 years ago

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4 years ago

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7 years ago

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11 years ago

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8 years ago

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6 years ago

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7 years ago

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18 years ago

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7 years ago

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15 years ago

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11 years ago

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8 years ago

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14 years ago

Was not very clean and service was slow. I would say it was not up to par with other arby's restaurants.

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9 years ago

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13 years ago

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Parts & Labor Brewing

Parts & Labor Brewing

4.5
(173 reviews)
0.8 mi
•$$

Awesome service and a great meal. Reasonable prices. Our family Loved it! I don't think I need any…read moremore words but will add them to get to 85.

Parts and Labor Brewing Company was a complete disappointment. We stopped in just before 9:30 PM…read morehoping for wings and a beer, only to be turned away despite plenty of customers still dining inside. Apparently serving paying customers a few minutes before closing was too much to ask. My reply to the owner... Thank you for your reply. Unfortunately, your response reinforces the concerns I expressed in my original review. Rather than addressing the customer experience, you chose to dismiss it by focusing on the time we arrived and by implying that my review was the result of me "needing a great day." That kind of sarcasm does not reflect the level of professionalism customers should expect from a business owner. You stated that you personally saw us enter at 9:40 PM and that the kitchen had already closed at 9:30 PM. However, I take accuracy seriously, and I do not appreciate being misrepresented. I have a screenshot documenting the time I left your establishment, which directly contradicts the timeline presented in your response. If the facts are important enough for you to publicly defend your business, they should also be important enough to present truthfully. To be clear, businesses have every right to establish kitchen hours and closing procedures. Had the situation simply been explained professionally and courteously, my review likely would have reflected that. What stands out is not the policy itself, but the way concerns were handled afterward. I travel extensively throughout the United States and internationally, reviewing small family-owned businesses because I genuinely enjoy supporting them. In many cases, when an owner responds thoughtfully and demonstrates a commitment to customer service, I am willing to reconsider or update a review. In this case, however, instead of leaning into customer service and understanding, you chose to defend, justify, and direct sarcasm toward a customer. I can accept mistakes. What I have a much harder time accepting is dishonesty. The screenshot of the time I left your establishment speaks for itself. I wish you and your business the best, but I stand by my review. To make matters worse, we had a similar experience elsewhere in Sterling when a Sonic employee snapped at us for trying to place an order. Thankfully, Village Inn restored a little faith in customer service with friendly staff, welcoming patrons, and genuine hospitality. If you're traveling through town, don't expect Parts and Labor to go out of its way for customers. We were in and out in under a minute--with nothing but a bad impression to take with us.

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Parts & Labor Brewing
Green salad to start, with bleu cheese dressing
Green salad to start, with bleu cheese dressing
This is their Kölsch - which isn't true to style as much as it is absolutely delicious and refreshing!

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This is their Kölsch - which isn't true to style as much as it is absolutely delicious and refreshing!
Sam & Louie's Italian Restaurant & New York Pizzeria

Sam & Louie's Italian Restaurant & New York Pizzeria

3.6
(56 reviews)
0.9 mi
•$$

What a great place! The food was delicious. My wife had the BBQ Chicken Mac and Cheese, I got the…read moreItalian Trio and we enjoyed all of it. Portions were big enough to have leftovers the next night. The wait staff were very friendly and attentive. We enjoyed the atmosphere too. What a great local spot.

Having spent seven years in New York and the last decade in Los Angeles, I've eaten at more pizza…read moreand Italian restaurants than I can count. I generally try to judge a restaurant not only by its food, but by the overall experience. Unfortunately, this visit fell short. We arrived with a larger group, and from the moment we walked in, it felt as though our presence was more of an inconvenience than an opportunity to welcome guests. Large parties can certainly require extra effort, but hospitality is often what separates an average restaurant from a memorable one. Instead of feeling welcomed, we left feeling like we had disrupted the staff's day. As for the food, it was okay. Nothing was bad, but nothing particularly stood out either. It was serviceable and met expectations, but it wasn't memorable enough to outweigh the disappointing customer service experience. I'm sharing this review because I genuinely hope ownership takes it as constructive feedback. Restaurants succeed when guests feel valued, and with a little more attention to hospitality, I believe the overall experience could improve significantly.

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Interior
Interior
Shrimp Alfredo
Shrimp Alfredo
Sam & Louie's Italian Restaurant & New York Pizzeria

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Arbys - hotdogs - Updated July 2026

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