Haven't gotten the food yet .... Still waiting....In the slowest drive thru ever in my forty years.read more

I was so excited to see that we would be passing by one of these on this trip. I always like to map…read moreout where we would be going no matter the timespan I am going to be in an area. I made sure this was a place to stop since it is a novelty to me as there are none in the area where I live. I told my Dad about it before we left and he was on board as he never had it before. As we neared Scottsboro I was getting hungrier with each mile ticked off. We had had a late breakfast and snacks in between but we hadn't had a meal, per se. Coming down the four lane and seeing the big W in the sky I knew it was time. Pulled in and right into a spot. Went inside and kind of already knew what I wanted and knew my Dad would get his old reliable, bacon cheeseburger. I got the Double Meat Whataburger Whatameal. Everything on it as described. Went with the fries as my side and waited for the food to be ready. We got our drinks and napkins, found a table and sat our table number on the top and waited for our food. They must have been training a new employee that day, or so it seemed. There weren't too many smiling faces there as the manager, maybe, was overseeing the employee with the name tag "Paco Taco" putting in our order. He also served us our food and wasn't very enthusiastic about it. Once we had our food and got our choice of ketchup, one regular and one spicy for me, we started to dig into the food. Thinking my Dad was going to have something positive to say about this experience since he never had it before, but I was disappointed by it. He wasn't impressed and probably would have preferred going to a chain he already knew. Me, on the other hand, really dug into my food...well the portions of it that weren't falling all over the place. It did not matter how I held this burger, how far up I kept the wrapper, I ended up dropping something off of it with each bite. Onions, lettuce, pieces of tomato all falling out and onto the floor. Not even attempting to hit the table, but just straight to the floor or down the front of my shirt. It's always fun attempting to get mustard out of your white shirt. As for the fries, I feel like they were appropriately cooked, but held in a warmer for far to long before being served. They started to have that soggy effect that you get if they sit too long after frying. Was it worth the wait since the last time I had Whataburger? Yes. Should I have lowered my expectations walking through the door? Also yes. I would like to chalk this up to them just opening, but it appears they have been open a few years.

Talk about a fresh burger, it was fresh and outstanding. The shakes were the best. If you get a…read morelarge shake it will last forever. I was impressed on how thick it was and had consistency throughout with excellent flavor.

We loved this place! The food was delicious, my baked potato and smoked chicken was perfect! The…read moreBBQ sauce was sweet and tangy and I love that it was conveniently on the table. Service was extremely friendly and very prompt. If you're in the area, it's a must try. There is a discount for paying cash.

Food was ok not bad not great. Service was great everyone seemed to always check on us made sure…read moreour drinks were full. Would try again.

Chicken Tacos were good, my 1st time here. Service was quick and for fast food the interior of the…read morerestaurant is done well with high back Both's adding some privacy.

Somewhat disappointed today at this store. My rate is more like a 3 1/2 stars…read more Ordered our regular favorites. HH, Cobb salad with fried chicken, cheese nuggets. For me, Grilled chicken Cobb salad and cheese nuggets. (And WHY has Corporate stopped having marinara for the cheese nuggets, not happy!) Our salads came out WITHOUT , the egg & bacon. There also was only about 3/4 the amount of salad and other ingredients. The two ladies ahead of us has the right Cobb salads, but not us. When HH went up for the missing items all they gave him was enough bacon for one salad! This was not the experience we are normally used to.

Very charming place with great memorabilia for ambiance. Service was exceptional with friendly and…read moreattentive staff. Sandwiches are handmade with fresh ingredients and are a good portion for a reasonable price. And of course the ice cream, which has many varieties (sundaes, floats, etc) and flavors to choose from. Again, exceptional with "large" scoops as their trademark. Another note definitely worth mentioning is the love, respect and appreciation shown to their "senior" community with a 5 cent scoop or 10 cents for a double on Thursdays. It was great to see so many seniors show up and everyone was friendly and laughing. Such a great atmosphere afforded by the generosity and kindness shown by the shop owners to its special guests. A must stop for lunch or anytime for ice cream. Very impressive staff service with exceptional food and ice cream that makes this place a special place!

Amazing service, food and ice cream. Waitstaff are always welcoming, drinks and food come out in a…read morereasonable amount of time. Highly recommend!

We grabbed dinner here on a road trip. Chick-fil-a is my favorite. I wanted to try their jalepeño…read moreranch club. It was so good! They didn't scan my membership card though and didn't give me a receipt. So that was disappointing and the guy at the drive thru didn't say "my pleasure."

Food was great! Got service with a smile. I always have a good experience when I eat there!read more

Wendys is hit or miss for me and if you follow their share prices you can see the company is in a…read moresteady decline. Overall, the food cost of "fast food" has gotten expensive now with many of the combo meals going well over $12. Thus, the disappointment with my experience here today. Its not that the hamburger or fries were bad, but with mediocre service and overhearing workers complaining behind the counter it just wasnt a great experience.

I ordered a biggie bag with a jr cheese burger and a large caramel cold foam. They tried giving me…read morea small, so I told them I ordered a large. They bring back the caramel cold foam in a large cup with coffee added to it. They didn't put any caramel or cold foam. The lack of effort was disappointing. It's lit up nice in the dining area though.

The food was good for a McDonalds Service was great…read more Very clean and tidy I very much would recommend

Absolutely awful! We stopped here while traveling back home. First of it - it was FREEZING in…read morethere. I mean like ridiculously cold. We ordered a double cheeseburger meal to split. Our burgers were probably made an hour before we ordered them. Didn't even seem like they had been under a heat lamp. Fries were slightly undercooked and also not warm. We would have asked for a "redo" but we didn't want to wait because we were so cold and no one really seemed to care. Most unsatisfying McDonalds experience ever.

Slow pumps. Diesel spilled around pumps and slick. Clerk was no help. Won't be back. Ridiculous to…read morehave to enter more comments when rating was finished.

The low tire light came on. I pulled over and tried their air pump. The pump came on but ended…read moreactually let more air out of my tire. The pump wasn't working properly. I went inside, and the guy said, "oh yeah, the pump doesn't work correctly" - Seriously- why don't you put a sign on it? He responded, "I would if I could " seriously put a freaking piece of paper in it. I stop here periodically travel from Knoxville to Huntsville frequently, and this is the most expensive convenient store along my drive.

This is still our favorite Captain D's!!! Unfortunately, we don't get to the Scottsboro area much…read morebut when we can, we eat here. Exceptionally clean, excellent service and friendly staff, food is great!

Very good fresh food. Staff is always polite and helpful. Washrooms clean (very important).read more