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    Arby's

    2.3 (22 reviews)
    InexpensiveFast Food, Sandwiches

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    6 years ago

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    7 years ago

    We waited in line for 15 minutes before we even had the chance to order. Terrible customer service.

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    16 years ago

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    9 years ago

    Slowest Arby's in the world... but they are always very friendly, and I've never had a food-related issue!

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    8 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    10 years ago

    I love Arbys. However this location serves sloppy food. The lobby is always dirty and has iffy customer service.

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    Freddy's Frozen Custard & Steakburgers - Bacon cheese Steak burger.

    Freddy's Frozen Custard & Steakburgers

    3.8(60 reviews)
    0.3 mi
    $

    My boyfriend and I eat at this location often. It's one of our go-to restaurants when we need…read moresomething quick and delicious. While I can't speak on the in-door dining experience, I do frequent the drive-thru. Every time we come here we have always left satisfied. There were only a couple of occasions when the order was wrong, and they were immediately corrected politely and efficiently whenever they were brought up. I'd love to specifically note one of the managers, Ibs, who is incredibly helpful and kind. He handles customer service with compassion and approachability. Every experience I've had with the staff at this location has been pleasant. Overall, good food and good people. You can't go wrong at this Freddy's.

    Face it, Freddy... at least here in Nelson County, KY ... you're not going to survive serving cold…read morefries that are skinnier than Kate Moss (Google that, Yelpers!) & overpriced - albeit quality - steakburgers & shakes. Chick Fil A is beating your brains out in Bardstown & that's too bad because your stores on the left coast serve quality product. I'm not being tough on your fries to be mean, either. Fact is - super skinny style potatoes need to be served fresh & piping hot. Yet every time we've been here, they are cold & flavorless. One more thing - your ice cream & custard & shakes etc. are good and all, but they lack consistency. We've yet to get two of the same concretes that were made the same. I suspect it's a training issue with your people. Train them. They're kids but they'll respond to proper training & management. I did that gig years ago; it worked then and it'll work now. Do it before they shut your doors,

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    Arby's - hotdogs - Updated May 2026

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