Absolutely terrible customer service. We stood at the counter for several minutes without anyone acknowledging us. The manager appeared more interested in having a loud personal conversation than helping waiting customers. She was loudly talking about only wearing a headset to "look busy," discussing her pay, and complaining about her employees in front of everyone. By the time someone finally helped us, they were out of what we wanted on the menu, so we left and went somewhere else. Very unprofessional and disappointing. read more

Arby's - Fast Food Near Me - Nashville, Tennessee

Beware of ordering these. One piece broke the tines out of the fork provided when I tried to simply stick one of the black burned pieces of meat. read more

Arby's - Arby's "tender steak nuggets" burned like charcoal briquettes. - Fast Food Near Me - Nashville, Tennessee

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I think the employees are what makes a business be good or bad. I'll just say this, management really needs to evaluate each and every employee on the night shift. One individual has 0 customer service qualities and clearly doesn't like her job nor wants to br there. Isn't helpful by no means and snapped at me for trying to get her attention knowingly she seen me trying to get her attention because once again my order was wrong. The food was cold this time which was unusual. It's almost the only thing open late at night thats decent so I keep going back but all it takes is one bad egg to make the whole thing go to crap. read more

Sherica is the entire reason I am writing this review! She was one of the nicest people I have ever met at a drive thru. Our order was taken as soon as we drove up. It was ready quickly. It was served hot. Our food was fantastic. The only issue was that our Jamocha shakes tasted more like vanilla shakes but they were still good. The roast beef was a bit overcooked but not bad. It just wasn't great so I can't give it 5 stars. Thanks Sherica for being wonderful! read more

Walked in just a few minutes ago. A friend and I were not greeted when we came in, just stared at. No one let us know they would be right with us or any other form of customer service until we were walking out of the door. Also, a worker coughed over the fryer without covering their mouth. This is completely unacceptable. I would not recommend. read more

Took 30 mins to get my order with one car in front of me like seriously it wasn't even that hard to make like tf are y'all doing back there getting high read more

Arby's - My order - Fast Food Near Me - Nashville, Tennessee

Once again no milkshakes! No excuse. I would understand once in a blue moon but not every times i go there. Its only 6:30 it shouldn't be shut down. read more

I'm going to give them a 3, since we didn't get to eat there. We drove to their lactation, because their Yelp page said they were open for Dine-In. After we drove all the way there from Brentwood, we found that not to be true. Update your page! read more

One of the best fast food places in Bellevue! Every time i go to the drive thru they are always so nice. They make the food fresh for you and YOU CAN TELL! Highly recommend them for a quick bite. Lee, the manager on duty, is also very nice to talk to. Arby's deserves more love!! read more

Rip-off. They left out half my order which I discovered when I got home. I called and the manager apologized and said come back in and give us your name and I've got a free meal for you. Then when I show up, they say, It was for a limited time and I have to have my receipt and all this other crap. Just forget it. Never again. read more

Fuck you, you fucking fucks. Thanks for reinforcing that Bellevue is a culinary shithole. Your drivethru service absolute sucks. What idiot doesn't include the au jus with a fucking French Dip? I've gotten completely the wrong order last time I ate inside, but at least I was inside and got it corrected. This was the last straw. It's not like you were even busy, two cars in front of me, none behind. Never be back. read more

Stopped in for lunch and ordered two regular roast beef, fries and drinks. After we sat down we put what we thought was the Arby's Sauce on our sandwiches. OH MYLANTA someone had accidentally put the Arby's Spicy Pepper sauce in the Arby's Sauce Can you say, "SPICY HOT!" We had already exchanged our fries for FRESH fries so when I brought the sandwich back and asked if they changed their Arby's Sauce because it had never been hot. The older man (Owner??) was pretty upset. "What do you want ~ a new one!" Me: "yes please and my husband needs a new one too." His response: "Where's the other sandwich?!" No apology from him even AFTER the young guys figured out what had happened and told him. The saving grace was the young guys DID apologize. SMH. read more

Told me to park and forgot my order went around again and forgot my chicken nuggets. And they say fast food employees need 15$/hr

Very clean and nice interior/exterior, especially for Arbys, most of which haven't been updated since the mid-80s. I went there for the first time on Sunday, not expecting much partly because of the continued poor ratings on this site. Let me begin by saying Arby's is probably pretty much my LEAST favorite fast food; I get roped into going there occasionally because the wife likes it. Having said that, I did not experience any of the personnel issues that many of the other yelpers did. The line was long, but went quickly, and my order was taken efficiently and correctly. Now for the bad. It's Arby's. It's a few ounces of deli-meat thrown halfway on and halfway off a white bread bun. Glob some plasticky cheeze whiz on it if you feel like you must. Either way it could be made at home, better, for probably 75 cents (Note: Arbys used to send out pretty good coupon deals-4 for $5 or even 5 for $5-and that made it almost worth it, but I haven't seen decent Arby's coupons in years). A bright side is that I do like the curly fries. Just to reiterate, I really don't care for Arbys in general, if you have to have it, this location is probably the best location I have ever been to. I feel guilty about leaving it a 3*, but they're franchising a product that is in my opinion really neither great tasting nor a very good value. read more

I've been twice both times I've been waited on by the nicest person ever the 1st time I walked in I was greeted waited on and after my meal asked if I needed anything else the 2nd time was last night at the drive in same employee same sweet professional as before and the food was great both times read more

Whew. . Read some pretty nasty reviews of this place. . Have been there twice in the last few weeks. . Drive thru. . All I can say is I've been greeted by one of the clearest, friendliest, fastest and most professional drive thru workers at any drive thru anywhere. .Im not sure but I think his name was Lee Smith. . Probably the manager. . Food was hot, fresh, fast and cheap. . Had coupons. . I'll definitely make thus a regular stop if the service and quality remain like this! PS. .this is an unsolicited and honest review. . I'm normally the guy that rips on bad service! read more

This is the last time I will waste my time and money at this location. Tonight was the 3rd chance I have gave them to improve on something as simple as getting the order correct. Ordered a beef n cheddar and recieved without the cheddar, cherry turnover was apple and the sandwich was so small for the price so into the garbage it went. Sonic next door is 153% better. read more

If your hours are until 11 PM, which is already significantly earlier than any other Arby's on a Friday night, don't close your store and not respond to your drive thru at 10:15. Terrible. read more

Fairly new building so it's still clean on the inside. Unfortunately, this is a rare situation for Arby's in my experience. The service is friendly enough and the food is standard Arby's, which means a meatiest and no damn veggies....just the way I like it. read more

Horrendously slow. Do not bother. Impressively slow. I mean this place is a travesty in terms of the current customer service as of this time. read more

I usually don't write reviews on fast food however this Arby's deserves it. From the nice interior to the friendly hospitality service I give this place a five out of five. Not to mention those corned beef sliders make the world a better place! read more

Just tried to eat here ......they are out of beef and say they won't have any for another hour......how does Arby's run out of beef and plan to stay open? Every time I've tried to go here it's been either bad food or it of something. This was the last chance read more

Staff passing food around and dropping on floor for all to see... Hum, thinking it was still in use and not thrown away. By the looks of the gangster's smile working in the kitchen out to the dinng room I can not assume all of our food had been somewhere unpleasant. Dirty restaurant, no management and rude staff. STAY AWAY and buy your groceries than eat here. read more

Great place for a quick stop! I live in nearby Pegram, and this is one of my go to places if I just want a quick quality meal. They are very nice, and the restaurant is almost always clean. My one issue has been the sauce dispensers are almost always out of something :(. Today I had to forego my usual honey mustard because both dispensers were out... read more