Reese has outstanding customer service skills and is a great credit to the Bellevue store. Thank you for great service! read more

Check your order before you drive away. Drive through 2 drinks - one straw...main complaint med waffle fry had 4 fries, looked almost empty when opened the bag. $30 for 3 meals expect a little better Chick fil A. read more

Absolutely horrible, they close the dining room at 9 got here at 9:05 and I couldn't go in, went into the drive thru took 25 minutes and the food was mid. read more

I asked for 2 grilled chicken sandwiches and got two fried chicken sandwiches instead. It was still fire I ate them both in less than 4 bites read more

They do have the best chicken sandwiches and their salads are awesome! Especially, the spicy southwest grilled chicken or Cobb, either one!

The food was so good Service was amazing The ambiance was so good and had a good behavior read more

Didn't get what I paid for. Deluxe sandwich with mustard. "Please pull forward into space #". Order received. Missing the mustard packet. I walk into the store and get the mustard. Apply the mustard and recognize my sandwich is missing lettuce. I only buy this sandwich because of the lettuce and tomato. Walk back inside. Pleasant staff member asks to help. I note the missing lettuce. "uh, yeeeeaaah. We're out of lettuce". Glad my only frustration, so far, for the day is a missing piece of lettuce. read more

I know their rule that cars should be moving every 18 seconds and we were at a complete standstill for almost 30 minutes until we were able to leave. me and almost every car behind us had gotten there food but couldn't leave because one car at the start didn't have their drinks which were sitting there the entire time we saw that the drinks that were finally handed to them was ones that had been sitting there for nearly 20 mins. They could have told them to move into a parking spot if they had to locate the order but instead the rest of line had to wait. We were able to finish our food and drinks while still in line. It's ridiculous. read more

Just wanted to take a minute to leave a review. First, this place is very convenient for when we are in the area, the staff is always very friendly and we enjoy this location. Second, I wanted to mention that our car broke down here today and the very kind employees assisted us pushing it to a parking spot. They let us leave it there until we could get a tow. Thanks!! read more

First time here, and so impressed by the super nice staff, the awesome chicken soup (who knew?) and especially by the fresh flowers!! Perhaps in honor of Valentine's Day tomorrow, there was a little vase of red carnations and baby's breath at EVERY individual table, plus a large and gorgeous bouquet on at least one bench table. Such a nice touch of elegance and customer appreciation. read more

Chick-fil-A - Flowers - Fast Food Near Me - Nashville, Tennessee

My family comes to this location almost weekly due to them being one of the only chains with a play place. They allow their employees to take breaks in the dining room and listen to their phones on the highest volume with no headphones. The last 4 visits have had this happen where an employee is watching an adult themed show or on a call (speaker on) volume all the way so the entire dining room can hear with no regard to the customers. We have listened to 30 minutes phones call of an employee complaining about their boyfriend/girlfriend, listened to entire tv shows or movies, all while 3-4 tables away. Consistently see team members standing around and caring about their job. Wills Sims is the operator and is always so nice when we see him at the store I just wish the staff realized they worked in customer service and cared about the quality of service. Couple items missing here and their is fine but lack of hustle and disregard for customers in the dining area is sad too see and a disappointment management keeps poor employees. read more

Amazing service and snackage, as usual. This location is clean with plenty of natural light. They have excellent, friendly employees who bring your food to you, check on you, and remove your trash! Where do you see that at fast food joints today? If a mistake is made, they promptly correct it with kindness. Despite the recent surge of fried chicken restaurants, I think Chick-Fil-A still does it best. The spice blend that batters the #2 Spicy Chicken Deluxe sandwich is undeniably satisfying, and more about flavor than heat...fine by me! I love their batter, I love the slice of pepper jack cheese, and I love the moisture and brightness of the tomato and lettuce. I also adore their sweet and creamy Chick-fil-A sauce; it's what I use to make the waffle fries pop! The fries already have incredible texture- a little crunchy, a little chewy, and light salt. On their own, they're a bit bland. Cue the Chick-fil-A sauce! Bada bing, bada boom, you get the kind of satisfying potato experience only this special combination can deliver. I tried something new today: a large sun joy beverage! It's their version of the Arnold Palmer. Their lemonade is a citrus dream already- very lemony, cold, and sweet. Their tea is also good, so of course the combination is dynamite! They also offer lots of crunchy ice- the good kind that comes in little spheres. Oh Chick-Fil-A, you make me so happy. read more

Chick-fil-A - A gorgeous day for some Chick fil A! - Fast Food Near Me - Nashville, Tennessee

Super friendly staff!! The windows also add a nice touch and make it feel open. Service takes a little bit of time if you're inside as they prioritize the drive-they speed but as long as you're not in a hurry, that won't matter. All in all a good experience. read more

Chick-fil-A - ows a line of people waiting in line at a fast food restaurant - Fast Food Near Me - Nashville, Tennessee

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The customer service at this particular location is atrocious. I'm never greeted and there's never any "my pleasure" niceties being used... Every time I frequent the drive-thru especially I feel like I'm annoying the high school workers. Please tell me how hard your life is, ha. My order is sometimes wrong because they're looking all around while taking my order. Bird watching while asking someone what they'd like to eat is a sure way to screw up their order. Avoid! read more

10 people standing around talking...I'm the only one in line....left because no one would wait on me.

I usually try to leave positive reviews but the Bellevue chick fila is the worst. They only care about the drive thru times on a corporate level and not the customer. They are rushing you through and jogging next to you to get you through the line. When I get to the front he pushed me aside and told me to wait for my order to come out. Then he completely forgot about me and I waited for 20 minutes before I went in to see what happened. The employee did nothing to make me feel better about wasting my time and just repeated over and over that it was all about the drive thru time, instead of listening to my concern or apologizing. I am so over this lack of respect . They don't care about the customer they just want your money and to rush you along weather you get your food or not. read more

Some soda with my ice would be nice...ordered a large soda and barely got anything but ice. read more

Chick-fil-A - Fast Food Near Me - Nashville, Tennessee

I went specifically to Chick fila for their advertised "free chicken sandwich" in honor of Juneteenth, however my sandwich was not free. False advertisement. read more

Amazing staff!!! Food is good ... typical CFL always hot and fresh very clean and well stocked ...but what sets them apart is their customer service!!! read more

Picked up lunch for the family after everyone was craving Chick-fil-A. It hit the spot. Line moved quickly and order was correct. Food was delicious! read more

One of the worst managed Chick Fil As. Always takes 3x longer than other locations. The order ahead option provides no value and definitely doesn't speed up the poor experience read more

I'm updating my review as I have been to this location several times since posting my initial review. They have improved tremendously! There speed of service is what you would expect from a Chick-fil-A. If you order on the app, the order is usually ready within a few minutes of you arriving to the restaurant. read more

Chick-fil-A on Hwy 70 just cut their efficiency to shreds by dedicating a drive thru lane to mobile customers. What in tarnation were they thinking?! There is no predicting that the mobile customer who pulls up first will have an order ready, and the volume on the mobile line is low compared to the drive up volume. The result? Complete congestion and delays. It just took 15 minutes to get an iced tea on a low volume day, at a low volume hour. 2 stars only because the iced tea tastes good 1star for "fast food"! read more

Chick-fil-A - Unnecessary congestion at Chick-fil-A on Hwy 70 Nashville - Fast Food Near Me - Nashville, Tennessee

Have been here several times and it has always been a positive visit. I've used drive-thru and drive-up/pick up. Orders have always been 100% correct, team members have always been kind and helpful, the food has always been delicious! This location does get busy at times, which is expected...it's Chick-fil-A! A lot of people like it. Hard to pick which I like more. Chick-fil-A sauce or Polynesian sauce. read more

DO NOT INTERACT WITH EMPLOYEE "MATT". I was missing an 8 ct nugget from my order so I went up to this employee and asked if he could give me my missing food. He was very annoyed by me just asking him to fix the mistake made. He didn't even say anything to me, he just went to grab an 8 ct and practically threw it across the counter at me. His entire attitude during my interaction was horrible. He was rude, not welcoming and overall made my experience here awful. But that's not the worst part. After I received my 8 ct, I put my food down so that I could grab my car keys from my purse before heading out. While I was doing this, I overheard employee "Matt" talking to his coworkers about how stupid (along with other horrible names that I don't think I can say on here) another employee he worked with was. He never said the employees actual name, but refereed to her as a "queef". My 6 year old son who was with me asked "Mom what is that". I was absolutely horrified by his comment. I'm sure he didn't mean for a customer to hear his gossip, but I'm sure I was not the only one to hear this. This is so unprofessional, especially for a manager. Actions need to be taken about how to act in a work environment. I will not be coming back here until his boss teaches him how to speak appropriately, especially around paying customers and children. read more

Rude service lately. They used to be known for their friendliness but lately they have been noticeably short, especially with kids.

My whole order was wrong. I didn't notice until I got home. I called and spoke to the manager ~ but I could not understand him because the connection was horrible on their end~ very disappointed read more

First time ordering meals for emergency nurses week, scheduled pick up at 8. I arrive, state "I am here to pick up a catering order" and the manager scoffs like 20 meals is a small catering order. No problem, he looks at the ticket and now he's concerned because the meals are supposed to be boxed. Thirty five minutes later, I am still waiting. They apologize, no beef, no stress. Next time, I am picking up a different order for a different night shift crew. I called ahead, my order is ready! Yes! I arrive the orders come out in bags. During COVID season, I want something easy to pick up and go. I don't want anyone's hands digging in bags at the hospital. Thirty minutes later, I am still here!!!!!! An employee, it's taking so long because you want them boxed, that's what I ordered. This should not be this difficult! I am not a fan of negative reviews, but this time I will make an exception. read more

this is a nasty review. but nasty in a good way. like Dr Phil. the chic fil a chicken chic fil a sandwich from this chic fil a tasted like chicken in a good way. the sauce was wet and satisfying in my mouth. I enjoyed the service and was happy to see that I was able to pleasure the workers hahaha. the men's restroom was clean but the women's one was cleaner, I checked both for all y'all fellow mama bear yelpers. My child had a blast and a half on the slide in the play place, but the workers asked him to leave because he was 27 and therefore "too old". He cried for a bit but the workers helped him calmed down. Service was great and good kind, food was exceptionally yummy in my tummy and the restaurant was squeaky cle-e-ean!!!! good urnial cakes as well. 5 star. read more

Sometimes I stop by for a takeout dinner - usually a sandwich, fries, and sweet tea. I have never been inside this Chick-fil-A, but the drive-through is run well. Quick, friendly, and the order is always right when I get it home. Of course, my simple order doesn't set that bar very high. The young people who take orders in line are universally friendly and know their job. Chick-fil-A sets the standard for other fast food outlets. read more

Horrible speed, always crowded, never uses the curbside services. The employees park in the curbside parking and makes it look like it's working. The app is useless here as the prompts on the app mean nothing. "Your order will be in the pickup station shortly be ready!" *waits for 15 more minutes in the pickup area* This location opened during the pandemic and has never gained their momentum. I still have yet to receive my food after being here 30 minutes. nothing FAST read more

Chick-fil-A - egg lights - Fast Food Near Me - Nashville, Tennessee

The mobile drive through is the worst line the has ever been created. I've been waiting here long enough to get my food, eat it, write a review, and watch a season of The Bear. read more

Don't even bother to use the app as you may order but however they not going to place your order until you get there. WHATS THE POINT OF ORDERING IN AHEAD OF TIME????? read more

Definitely a wonderful experience. Milkshakes were perfect, food was hot, and the line moved quickly. Love this location, never disappoints!

THEEEEEEE SLOWEST Chick-fil-A I've ever been to in my life. Literally every time I come to this location I'm waiting 30 mins... AND NEVER GET MY SAUCES I ASK FOR. I get one in a while but every time? read more

The mobile drive through doesn't make any sense. I now have to wait for everyone else before I can leave this drive through and I didn't even want chick fil la in the first place. read more

What's the deal with the wait times here?? Every time I have gone to this location, I have to wait at least 15 minutes in the long drive thru line. It's nice that they come out to take orders while waiting, but that doesn't seem to get anything moving any faster. It's just an illusion that they are working faster. They will bring out food to the vehicles behind you sometimes, which doesn't really make sense. I had a friend two vehicles back that got his chicken sandwich meal brought out to him and I still had to wait until getting to the window. This place sucks. read more

I left a review for this CF last year when they first opened. They were slow and I gave them grace in the newness of the business BUT folks.... here we are atleast 9 months later and the waits are atrocious!!!! This is 10:40 and no long crazy lines. I've been in line for 26 minutes!!!!!! read more

The customer service at this location is terrible, I am beyond pissed because my mother and I were fat shamed by an employee last night and refused service due to him looking at us in disgust. Not only that he lied to us over something so simple as we were just trying to order a milkshake! to find out by another employee that we could have brought one. My mother and I agreed that will not be back to the BELLEVUE ONE LOCATION ANYTIME SOON.. NOR DO WE APPERICIATE THE DISRESPECT. NOONE SHOULD BE TREATED THAT Way or left feeling like we did. Chick fil A do me a favor and find some better employees with respect. read more

First off, I'm a fan of Chick-Fil-A in general, this review is relative to our experience at this location. We have been anticipating having a Chick-Fil-A in this location ever since we moved to Bellevue, and were very excited when we heard the news that they were indeed opening one up. That being said, we woke up on a Saturday excited about getting some of their breakfast. We arrived at 10am, which is thirty minutes before they cut off the breakfast menu. After sitting in the drive thru about fifteen minutes, we had barely moved up 1 or 2 car lengths. To avoid disappointment, I ordered breakfast online and proceeded to wait. We arrived at the speaker at 10:32am, and notified the gentleman over the speaker that we were picking up an online order. After finding it, he stated that it was 10:32am, and they stop serving breakfast at 10:30am, and that my online order would not be honored. At no time did an associate come out to make drivers aware that there were significant delays and that breakfast was unlikely. Most of the cars behind us arrived between 10-10:15am, and I would bet most of them came for the breakfast menu. They cancelled my order, gave a disingenuous apology, and didn't even offer so much as a coupon. We spoke with the manager, as did the vehicle next to us, and were simply told that this is their policy and they will not waiver on it for any reason. All in all, we sat in the drive thru 45 minutes, and drove out with nothing. When I used the app, it stated to arrive before 10:30am, which we clearly did being as we were already there. There is more to this story, but to avoid a dissertation style review, I will summarize my feelings towards this restaurant as follows: I was excited about having a Chick-fil-a nearby, and will continue with anticipation that happening, as I do not consider this location a part of the franchise based on the unfriendly, unhelpful, and disregarding culture I experienced relative to what I am used to at a Chick-fil-a restaurant. Surely, a fast food joint can do better than 45 minutes. I drove to Loveless Cafe's new drive thru and was served a delicious breakfast in a couple minutes (even though I arrived at 11:02am, 2 minutes after breakfast ends, due to wasting close to an hour of my Saturday stuck in CFA's drive thru). read more