When we ordered our food, we did not receive everything that was in the order, when we called and…read morerequested some sort of compensation, as we had payed for the full meal, could not drive to get the food, we were declined any sort of compensation and were told "you can come get it if you still wanted" by the manager. When we asked for the manager's name to report her to higher ups, she refused to identify herself, absolutely zero professionalism and the lady seemed to treat the whole interaction as a childish game. Don't go here, the service is just bad. I love dairy queen's food, but I'd avoid this location.

DO NOT GO TO THIS DQ...THEY ARE THIEVES Just left the drive…read morethru after being robbed by the employee. I ordered my meal which came to $6.89. I gave the drive thru guy a $20 bill. He gave me back $8.11. He closed the window and walked out of sight. I kept the bills in my hand and when he came back he said my bad, I thought I gave you two fives instead of one. Then he closed the window for a few minutes and then told me to pull forward because his boss had to count his drawer to see if it was $5 over. About five minutes later the manager came out and told me the drawer was even and they didn't owe me anything. I wonder which one has my $5?? Guy at the window is maned D.Syler. THIEVES!!!

For the price this salad is decent. It's extremely filling and you get a full thing of chili to put…read moreon it. I liked the salad dressing but it was a little strong flavor wise

Three visits. Three bad experiences. I am done. Buh bye Wendy's…read moreFirst: At drivethrough I gave my order for a double cheeseburger. The clerk said "You want an 8?" I repeated that I wanted a double cheeseburger. At the window the clerk was mad because she thought I meant a combo so she had to get it cancelled in the cash register. Second: Tried to use the app and order a double cheeseburger for drivethrough. Paid through the app. Got there and it wasn't ready. Asked to pull up and wait. Fifteen minutes later I backed up (it wasn't busy) and inquired as to why I was still having to wait. They said they needed to cook it. I asked to cancel the order and was told I could only do that on the app. Then the manager (I guess) walked over with my hamburger in a bag so I said okay, never mind. She apologized and offered me a free frosty to try to make up for my wait. So she was conciliatory at least and I appreciated that. Third: Tonight I skipped the app and ordered at the speaker. The guy taking the order had trouble because I asked for a "Double Dave's" instead of a "Dave's Double". I got to the window, gave my money window closed (that's okay it was hot out. Window opened, handed a receipt, window closed. Window opened, handed a bag, window closed. The bag felt light so I looked and sure enough it held a small hamburger not the one I ordered and that the receipt showed. I waited. Window opened. Handed a different bag. I tried to explain that I had actually touched the food seeing if it was indeed the wrong item. She wasn't interested just took it back. She never apologized for almost sending me off with the wrong food. I hope it wasn't handed out to someone else! By the way, when I got home there were no napkins in the bag.

Great restaurant here are the scores…read more Employees 93/100 Food 97/100 Best food is Doritos locos taco Speed 73/100 Building quality 98/100 Ok that's it

Wouldn't even give it a one star. Order a nachos bell grande and a taco. Ordered through door dash…read morewhich the person was very rude and didn't have much schooling to them I suppose. Ordered crunch wrap was nothing in it hardly. Horrible experience

the workers were very slow, there was a water leak in building, and they messed up some of my order.read more

Great place if you like waiting 20 minutes for a cold whopper. Has to be up there for one of the…read moreslowest fast food restaurants in the country.

Ordered a shake on Friday night. It had about two inches of nothing on the top of the cup. There…read morewas no whipped cream or cherry. Pretty bad when Steak and "Shake" can't make a shake.

I have been to this Steak n Shake twice now, and both times it has taken a very long to get my…read moreshakes. The restaurant is pretty clean and nice inside, but I wish they could get shakes out a lot quicker.

The employees are literally in slow motion and have no personality talking to customers. I watched…read moreas they argued in front of customers whose job it was to take counter orders. Then they got them wrong, mine as well. The seating area wasn't clean. The food was good though

Online ordering, doesn't work... Don't bother calling, lines busy all night. F this place, I'll…read morespend $80 elsewhere.

Very unprofessional, multiple staff on their personal phones while serving. Unorganized, they seem…read moreto always be out of something when I do go. Would not recommend

Bathrooms gross. Soda machine not working right for Diet Dr Pepper. Floors slippery. Workers were…read morefriendly

My Wife is not a native English-speaker. She speaks well enough to be understood my most and is…read morevery polite. She has been refused service at this McDonalds location by a particular employee more than once. She typically goes into the restaurant to ensure she can be understood. On her first interaction with said employee, this employee was dismissive of Her and openly rude in front of customers and other employees. She left without being able to place an order and was embarrassed and frustrated. This McDonald's had been a go-to for my Wife for her favorite morning coffees (and sometimes breakfast for our boys). Since the first run-in, my Wife has tried to go back 3 or 4 times to try to go inside to place her morning order (early morning, anywhere between 6:15am to 7:15am, after posted opening hours). While She was outside in the cold, knocking and waving (while the store is supposed to be open), this employee has intentionally ignored her while talking and laughing with coworkers. On one occasion, the employee gestured to my Wife to walk to the entrance on the opposite side of the building, which was also locked. This amused the employees. They did not make any attempt to open the door and continued talking to each other and laughing. This did not happen in my presence. My Wife is not a weak person, but She legitimately feels bullied after these experiences. I've noticed She seems less confident in similar situations since then. We will not be back to this location and suggest you do the same. Be kind. And Dairy Queen is better anyway.