I think this is a great Arby's. I'm not sure what the previous poster was referring to. I felt the need to review this location because I certainly don't think this place is a 1 star restaurant. I eat at places all over the US (not usually at fast food), but I do have to say that Arby's does not usually taste like fast food.
Good:
Food
- fries and mozzarella sticks were crunchy as fresh. As far as I'm concerned this is one benchmark for fast food places. If they don't drop them fresh they won't be good. My fries and cheese sticks could not have sat more than a minute or two because they were still crunchy and warm as it should be.
- brisket sandwich - I think it sat for a few minutes because cheese was slightly hardened but flavor was great and it didn't affect quality to me
Seating and interior:
- inside seating was clean and very updated, I don't usually have a problem with that at the Arby's I go to
- the condiment dispensers were clean and not crusted up like some can be at restaurants that no not clean as often.
Service:
- the general manager was the lady on register and was very nice, so no issues there.
It occurred to me when I saw a young girl leaning on the counter by fry station that she might doing just fries. If not then that would be a brilliant idea to have just a dedicated person to be on a fry station for cheese sticks, chicken, etc... so that all fries items can be fresh and tasty. That is my HUGE pet peeve with any fast or sit down food. It needs to be dropped fresh for every patron, period. This place was on point today during my visit.
Not so good:
- I really don't have anything bad to say, the food was not too salty to me and I AM NOT a person that likes salt on much of anything. I can't eat things when the salt is too overused.
Summary:
So all in all great experience at this Arby's so I do not believe the previous 1-star review was warranted so I felt the need to set the record a bit more balanced in case someone uses that as a gauge to decide on this location. Thanks! read more