This place is ridiculous! Went inside to order Arby's. The food was good so I awarded 1 star. Now, I finished my diet Dr. Pepper during my visit and inquired about a free refill. The lady working behind the counter at Arby's said free refills are allowed but indicated that I needed to serve myself at the fountain next to the Cinnabon. Ok, no problem. So I went over to the fountain next to the Cinnabon and proceeded to refill my cup. The lady working at Cinnabon rudely asked "I beg your pardon, what are you doing?". I explained that I was getting a free refill and that the worker at Arby's had indicated that I was to serve myself at this fountain. She agreed by saying "oh yes, that's right sir, but you need to use a fresh cup." Ok fair enough. So I grabbed a fresh cup, proceeded to fill my beverage, then turned and said "thank you very much" and started to depart. She called me back and bellowed "Hey, you gotta pay for that!" What the heck?!? She pointed to the cashier counter. I didn't want to be arrested for stealing, even though it was a FREE REFILL, so I said "fine" and went to the counter and pulled out my wallet. The guy working behind the counter, with no teeth, tried to ring me up at nearly $6.00. Now that's when I lost my cool and said "what the heck man?! This is supposed to be a FREE REFILL! I can buy a whole meal for that!" The guy said "oh, oh,...that's a free refill? Okay $3. and some odd cents.
Fine. Last time I'll visit this place. read more