Amazing customer service! The employees went above and beyond for our family, and if was so appreciated! The care and compassion are so important, and they showed more than most people! Will definitely be back as we travel through! read more

Both my son and my dog got sick when they ate the ham and swiss sandwich. We haven't been back since then.

It has been a while since I indulged in an Arby's Greek gyros . They changed , not for the better. On every level, taste appearance texture they were absolutely awful . Quite frankly, I'm not sure the meat was even meat read more

Went to Arby's yesterday for lunch. Since when is a large drink 20ozs? $4 for a "large" lemonade? Also the curly fries were old and overcooked Used to be my favorite sandwich stop. A pitty.... read more

On our way to Space Museum we decided to try eating in. Caleb took our order: polite and efficient. Place wasn't too crowded, and was clean. Didn't wait long for our order. Potato cakes were hot and fresh, as was husband's sandwich. My chicken salad sandwich was on fresh bread, cool,and good. It had a little too much mayonnaise, making it messy to eat. I needed a knife to cut it, which made it easier to eat. read more

Arby's - Market fresh chicken salad sandwich - Fast Food Near Me - Alamogordo, New Mexico

The food is good but they frequently make mistakes with orders, especially if you request any change to your sandwich versus ordering it as-is. Make sure to check your to-go order before leaving. I haven't actually been inside the restaurant, so I can't say anything re the dine-in experience. read more

Convenient location but the service is slow and the order was messed up. It was not too busy for a Sunday evening, but they seemed rushed when ordering, paying, and receiving your order. read more

Go somewhere else!!! Negative one star. Poor customer service. Why should it take effort on my part to conduct business with this fast food restaurant? Because of the virus hysteria every business is struggling. I've been patronizing restaurants in town, I'm doing what I can to support my community. I will never return to Arby's. read more

I went into this NASTY store and omg. WORST service of my life some lady ig who is the gm goes by "jen" well she had her hands in her mouth and continued to touch the food.she then continued to stick her hand into the fry station to eat. Then once i got my sandwich back to me it looked DISGUSTING.Worst service of my life -10/10. She also smelled very bad and just was very gross never EVER again. So hopefully one of these main bosses for arbys sees this and HOPEFULLY gets that store a better gm that it deserves. read more

Arby's - Fast Food Near Me - Alamogordo, New Mexico

Only two people were working and they were absolutely unprofessional. At one point, they were both on the mic and had told us we ordered too much food (4 sandwiches?!) and kept cutting us off. When reading the order back to us, everything was wrong. read more

Call ahead before using any coupons/promotions you receive in the mail. They selectively accept one's they want to redeem. Despite recipients being sent a full page of offerings in the mail, they choose the one's they want to participate in or tell you to drive to El Paso....nice.....real nice...service here is consistent....consistently questionable...! read more

Traveling through on a road trip and wanted something quick. Drive thru was super fast. She even warned us that one of the items we ordered was going to take 7 minutes so we could adjust our order. Very friendly staff wished us a great day. Everyone in the car ordered the beef and cheddar which were fresh and hot. Recommend! read more

Food was delivered fast. Which the food tasted just like any other Arby's. The staff were great also.

My family and I have been here a few times. This is a general review of theplace vice over a specific one. The food is decent, and like the previous review, its just the same as the other Arbys. And that is the only thing that kept me from giving this place a 1 star: the food is consistently good. My problem with this location is the service. Its terrible. They are super slow. I often have to wait 5-10 minutes everytime I order inside for my order. The drive in is worse. Except for one time, the lines are horrendouslly long as they are so SLOW! Which is why I brave the inside wait at the counter. The workers on average, are young (like high school young) and dont have the grasp on fast food. The value menu is good, which I can get 3 junior bacon burgers if I feel cheap. But, I dread everytime I come to this place as I know I will be waiting forever. If you can avoid it, dont go here. read more

Would give negative stars if possible. Terrible service with long wait times and rude staff.

Let me start off by saying if I could put no stars, that's would be exactly what it would be! WORST customer service EVER! The lady manager in all black with a deep voice was very very rude the employees as well except one specific young slimmer man. The guy taking our our was very rude and was upset about how many sandwiches I had to get for my kids. His attitude and body language said it all. He was annoyed. This is by far the worst customer service! read more

I'm extremely disappointed in this store. We just moved here a few days ago and my wife loves the reubens here. We went by today for lunch and the soda machine was down. I asked how that would change the price and she said it doesn't. You only got the sandwich and fries, no drink, and pay full price. Not only is this ridiculous, but she had an attitude with it. There is no offer of a drink voucher, a discount, or anything. Just pay full price, get less, and suck it up. This is very pitiful for a service company like this. They also seem to be very slow. There was someone in line ahead of us waiting at the window. We waited about 4 minutes to place our order (which we canceled after the full price comment) and then went to Wendy's. On our way out of Wendy's that guy was still in line at the window. We won't be back. read more

Worst Arby's ever. Always out of stuff to include Arby's sauce. Computers down and wouldn't tell us. Go elsewhere!

Got an Arby's roast beef sandwich for dinner. Woke up the next morning with a heinous case of food poisoning. Would not recommend. Can't go wrong with the curly fries, though, so there's that. read more

I went in to use the restroom for 45 seconds and when I was leaving an employee asked if I was ordering. I said no, if I'm ordering I'll go through the drive-thru. As I was leaving the lady came out and hung me a bird and yelled explicit language. read more

They served raw meat to us. First, they say they don't have roast beef, next thing they say they do. We over heard their conversation, they said " Let's just scrape the left overs off the pan". So we just threw our food away. And what's worse, the employees did not wash their hands. read more

Typical Arby's. They have good kid's meal choices, including mac 'n cheese and apples with yogurt, which is great for my picky eater.

Suckerd in by TV adds for Ruben, it looks so good. Not. Had a 2 for 1 coupon so I also got the brisket they were pushing. Worse. Ok, to be fair the Ruben was not that bad, but sure not up to the hype. My fault, I should have known. read more

So I dislike coming to this restaurant for one big reason. The customer service always sucks. However I work for a group service program that takes individuals with intellectual disabilities into the community and often Arby's comes up as a choice they make. The manager in particular, you will know her when you hear her, is very rude and unprofessional. She's been there for awhile and is always yelling at employees, acts very annoyed everytime you try to interact with her and ask questions, and won't own up to her mistakes. My final tipping point was our last visit with our individuals. One of my staff asked them for a fork for one of our individuals who had to use a fork, and she rolled her eyes and acted like it was a problem. Then came my situation. I saw 2 people before me order salads, I saw her with a head of lettuce in her hand in the back right after. I went up to place my order and asked for a salad with chicken and was refused. The guy said we are not serving anymore salads cause we are too busy and our prep guy didn't come in. Again she had a head of lettuce in her hand. Whatever though, I'm working with individuals so I didn't want to argue. I asked for Buffalo chicken strips, which took awhile to get. Mind you I got them and they were fresh and hot, so hot I couldn't touch them at first and they were covered with too much sauce. So I went and asked for a fork and manager got snappy and said "What didn't I already put a fork in their? I never forget forks, I always put them in." Rolling her eyes she got me a fork. I also asked for ranch and she said it's already in the bag. I actually wanted a second one cause I knew one wasn't going to be enough but again I didn't want to be confrontational like her. Another complaint is how impatient she is. My individuals take time to do stuff, meanwhile she's screaming out their orders, and not giving any of them a chance to get up to counter before she keeps screaming out the number and getting impatient. Customer service here is seriously lacking read more

The staff that was working the day my son and I went in we're very nice. The food was good. I had a French Dip which I had not eaten in years. It was very good! The only complaint I had was the manager on duty. She was a little argumentative with some customers ahead of me. Th man said he is a regular there and had asked for no cheese. She said she would make him another one but that he needed to make sure the person taking his order understands this so they don't have to do this in the future! She was then very rude to a young man that was obviously a new employee. She then began "joking" with the other employees in a sarcastic way. This turned in to them all getting loud and a little unprofessional. I went to ask for some Arby's sauce and told her that the container in the lobby was out. She handed me some packets and yelled out to one of the employees to refill it. The food and young lady that took our order made the experience pretty good. read more

Took 20 minutes to get my order and there was only one other customer in the store tonight. He came in after me. Rude girl told my husband that he could wait on ice until after she took the next order. Ice machine not working. read more

I went through Arby's Drive through this afternoon and I had to turn off my F150 "6" cylinder truck, hardly a noise maker, before the attendant could hear me. They normally ask what sauces I want, I had to remind them. About half way home I took a sip of my soft drink and almost spit it out. It tasted almost like Pepsodent or Pepto-Bismol. I thought to myself I should stop buying soft drinks from fast food drive through's. I was a little upset, so I call the store to complain, I told the girl that answered that the Diet Dr. Pepper tasted like toothpaste and her response took me by surprise. I expected to hear an apology or an offer to replace it, but she said " I didn't she any toothpaste on the dispenser. (ERGO I wrote this review.) read more

I have eaten at many Arbys in the past and even at this at least 5-6 times: until now. This is the 2nd time I've had the Arbys drive thru person tell me that the coupon in my hands is not good for what it clearly states that it is....or should be good for. I'm not trying to con Arbys; just honor the coupon! And talking over the to and faux apology on the drive thru speaker box is pretty silly, I wasn't angry, just confused why you don't want money for food. The coupon is in date......I just don't think they care one bit.....just sit there with no customers at 4pm???? Skip this Arbys read more

Received slow service and major attitude from an employee when I asked for more that was slightly filled container of sauce. Wont eat here again. Good job keeping that terrible Alamogordo customer service alive! read more

Absolutely worthless. I stopped by one day and they had no beef whatsoever. Figured it was a one off thing. Came back they next day because I was still craving it and I sat in the drive through for 15 and no one moved. Then I walked inside and it took 15 minutes for them to even take my order, and there was only 1 person in front of me. The employees were moving slow and complaining openly about the work. By the end of the whole ordeal it took over 45 minutes to get my order. Fast food my ass. Never going back. read more

Went in the other day and thought I'd try the Gyros. That didn't happen, because they were out of Pita Bread! They were also out of ice and ketchup in the lobby, and the shake machine was down. To make things worse, some of the fries I received were frozen. That was my first and last time going to this Arby's. read more

Typical Arby's restaurant. Staff is relatively friendly and food is what you would expect.