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    Arbor Terrace Mountainside

    3.0 (4 reviews)
    Open Open 24 hours

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    1 year ago

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    The Arbor C.

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    1 year ago

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    The Arbor C.

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    3 years ago

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    6 years ago

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    Sunrise Senior Living

    Sunrise Senior Living

    1.0(1 review)
    0.6 mi

    If I could rate them with no stars I would. In my view unless your family member is totally…read morehealthy, their focus is about money and not on the well being of the person. They increase the monthly fees for every little thing and never provide you with a detailed accounting of what you are paying for. They did NOT notice that my mom had fallen and she was holding her wrist up and could not use it to eat. And after we found her this way and took her to a doctor to confirm it was broken, it was too swollen to put into a cast. So the doctors office put a splint on it to help reduce the pain and swelling but when it came time to Sunrise changing it, they put it on incorrectly so the splint was NOT supporting her hand! They left it dangling and she was in even more pain. TWICE! They did NOT properly explain what would happen if she got worse and the other levels of care she could receive. They simply said that they have multiple levels of care available to her and us. They put her in a room with dementia patients even though she did not have any dementia just so that they could pool her with others to "watch" her. She was NOT allowed to stay in her room when she wanted to. She HAD to go to each meal or go wheeled into this collective room. Buyer beware and ask a LOT of questions. AND I do not recommend this facility unless you or a family member can visit and check up on a daily basis. Because our mom wanted to stay in bed one morning and not go down for breakfast and they tried to force her, we ended up moving her into hospice where she could do what she wanted when she wanted to. It was peaceful for her and we knew she was getting what she needed when she needed it.

    From the owner: At Sunrise of Westfield, we take a holistic approach to senior care, where everything we do has our…read moreresidents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.

    Center For Hope Hospice & Pallative Care

    Center For Hope Hospice & Pallative Care

    4.1(15 reviews)
    4.1 mi

    I would like to express my gratitude for the exceptional care and support provided by Jonathan…read moreJones, Director of Residential Services at the Center for Hope Hospice. From the beginning, he went above and beyond to ensure my mom's transition into residency was as smooth and stress-free as possible-both personally and financially. He secured her placement as quickly as we needed and made an overwhelming process feel manageable. His compassion and dedication were clear in every interaction and still remain so. What stood out the most was his responsiveness. He returned every phone call promptly, answered questions with patience and clarity, and made sure I felt informed and supported. His professionalism and genuine care made a world of difference for my mom and my family. I highly recommend him and Center For Hope to any family navigating this challenging journey.

    My deepest appreciation to the Hope Center. I feel so blessed to have found them. My brother Billy…read morekept saying the world just needs to love one and other. I will be eternally grateful to each and every one of the staff for tending to Billy with kindness, respect and yes, love. An additional thanks to Fran who was so supportive to my family and who said the most beautiful prayer I've ever heard at my brother's bedside. I have never experienced this amount of kindness and understanding anywhere, they make certain that everyone receives the care comfort and love and support to make a difficult time easier. The Hope House is a blessing, of which I will always be thankful for. Lisa

    Mountainside Skilled Nursing and Rehab - Mountainside Skilled Nursing and Rehab

    Mountainside Skilled Nursing and Rehab

    3.0(10 reviews)
    0.7 mi

    I'm heartbroken to share our experience with Mountainside Skilled Nursing and Rehab. We moved Mom…read morehere hoping she'd get the care she deserved in her final days, but what we got was neglect and distress. The worst moment came when they moved her to a private room. My mom, who was actively dying, couldn't be off oxygen for more than a few seconds. When I arrived, they were wheeling her to her new room--WITHOUT oxygen. She was gasping for air and in a panic, crying. I begged them to hurry, but the aide pushing her wheelchair moved at a snail's pace while my mom was terrified. I even grabbed the wheelchair to try to push it faster, but she wasn't responding. I yelled, "Someone please help!" but the staff just stood in the hallway, gawking. While the mistake was eventually acknowledged, my mom felt totally unsafe--and she was. She died the next day. I deeply regret trusting Mountainside with her care. I cannot recommend this facility to anyone. Please be cautious and consider other options if your loved one needs serious care.

    After my hip replacement surgery, I came to Mountainside rehab and skilled nursing. I was very…read moreimpressed with the staff and my therapists. They couldn't do enough to make me comfortable with their patience, encouragement and positive attitude. From the administrator Jessica, and her staff I knew right away I was in good hands. Very organized, knowledgeable and caring. My stay and care was above what I expected

    Arbor Terrace Mountainside - assistedliving - Updated May 2026

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