Aran and Franklin are amazing sponsors of their community. Ramona never hesitates to sponsor whatever we are needing for the year. Aran and franklin are what makes it possible for the cheerleaders to have the spirit items up in the stands. i wish we had more like them. Thank you for all you've done for Lamarque high school.. You guys are amazing ad we cant thank you enough!! Susan Gilbert read more

I have been working with Aran and Franklin for 3.5 years. Now it is my turn to critique their work and give you my opinion of this company. My first two houses with them went pretty smooth. I had an inspector named Matt. He was pretty easy to work with. For the third house they had fired Matt (I was later told he wasn't doing his job) and sent in Rudy to straighten out their big mess that they let Matt create. Rudy has the personality of a fence post, nice kid, but he was not a diplomat and they needed Henry Kissinger to clean up what Matt was allowing. I should have left them after the first house with Rudy. He will measure your nail spacing, he will argue with you over a 2.5" nail and the only nail you can buy is a 2.25". Just split hairs with me every time he came on my job. He finally quit. Don't blame him. The main office is a mess. I wanted to develop a two story for my company and AF took 8 months to do it. I missed the whole spring selling season and had to finish the house in 4 months of 98 degrees. I'm 65. I had the plans in my court for about a month while I worked with the draftsperson, but the other 7 months was me begging AF to get my project finished. My coordinator was Estella. She is incompetent. She will never acknowledge an email you send her, even if you ask her to do so. She will never move your project unless you are pestering her. Terrible. She would work for my company for a week and gone!! The city of Galveston requires two exit doors on the house. AF knows this and they sent me out the door with one exit door. It did not get caught at the city at plan approval, but did at final inspection. I put a door in the side of the house which was the only place it could go. Chandra tried to tell me I should have come back to them to design the door. I was pissed. YOU let me go out the door with plans that don't comply with the city requirements and you are going to tell me what I should have done. Their GM is David Franklin. He is Chandra's executioner and he will deliver the bad news that you have to tear something off and rebuild it. Their plans consist of 30 pages of fine print that cover every possible situation even if it does not apply to your house. They even include some multi-family specifications and you have to wade through 30 pages of fine print and decide what applies to you and what doesn't and if you get it wrong and you build it wrong, YOU are going to tear it off and you are going to pay for it. They will email you the prints, no discussion about we designed it this way - NONE. They already have your money, so they don't care about you once they deliver the prints to you. YOU are on your own for the most part and if you have a problem. They are closed from 12-1 every day for lunch and if Dmitri is off on Friday he will have lots to do on Monday and he won't call you back until Tuesday. It does not matter if you have $100/hr of trades standing there to attack a problem you encountered. The engineer is unavailable and it might be 2 or 3 days before they get back to you. In the meantime, you have made a decision, and it better be right, because you will tear it out if they do not like it. Happened to me several times and David will tell you "You do our way and we will approve it, you do it your way and we won't". I cannot think of a professional word to describe that guy. I can think of some 4 letter words. I just finished my last house with them and the reason I am expressing my opinion in this review. I called for the final inspection on a half million $ house and it took me 3 weeks get them to give me the paperwork. It doesn't matter if you have a closing to make. Their new inspector is Carlos and Carlos would not give me answers as to what two small items I needed to address because he was not on the clock. He really wouldn't do anything for me unless he was on the clock. In summary, and all of this entire review is my opinion, these people care only about protecting their liability and you will have to pay extra for it. They will not give you an orientation when you get your plans about how they designed it. That is for you to figure out. Their list of inspections is terrible. You'll have to figure out how to do it right. They have taken way too long on all of my projects. If it wasn't for Tim and Rachel, I would give them a 0 if it was an option. They are the only two that care. Chandra is off opening offices in Florida and she can't even run the office she has in Texas City. Don't be fooled by the cheap price. It will cost you lots in the long run and you won't sleep cause you are just so pissed about your relationship with your engineer that you hired to work for you. My last email to Chandra was never responded to. She's not responding to me because she knows she will never see any of my money again !!! The truth is when you hire them, you work for them, and don't forget it !!! All I can say is RUN. read more

Contacted the company in need of a WPI8 certification. We're first time homeowners and were in need of some guidance. Spoke with Estella multiple times with questions. She thoroughly explain what work needed to be done and recommended a few companies to do the job. After the inspector Rudy came out we received an email within a few days with the certification. Thank you for your services! read more

Aran Franklin is very difficult to work with. We hired them to design a slab and they were unable to get the job done. After numerous delays and excuses, we were eventually forced to fire them and go with a different company. I would recommend that you avoid dealing with this outfit. In reply to their response below, we took the same plans to another outfit that was able to complete the job in three days. If you want excuses and delays, you will probably love A + F. If you want results, I recommend that you look elsewhere. read more

We are in the process of restoring a small shotgun house in Galveston. It has been a difficult process but our engineer at Aran and Franklin, Mr. Robert Dinjar, has been absolutely fantastic and has gone above and beyond. He prepared plans to address different contingencies, met with our contractors to explain details, and has worked well with the city planners. We are so grateful for his help and expertise. In addition, the support staff, including Tammy, the receptionist, have offered personable and exceptional service. read more