The environment at Arabian Knights is great. However, the service and quality is sub par. After smoking the hookah for 3 minutes the flavor tarnished, and had a strong burnt flavor. The woman who attended me at the front had an attitude of entitlement and disrespect. When I mentioned that the shisha was burnt, the man who was attending my hookah disregarded it. If you are someone who enjoyes smoking hookah, I would not recommend Arabian Knights. read more

Ordered food from the connected restaurant. Very long wait for 4 small sandwiches. Food was edible but not flavorful. Beef and chicken were both dry. We eat Middle Eastern food all the time. We had high hopes but we were not impressed. Would not go back again. read more

My friends and I happened upon this hookah lounge and found it to be the perfect place to relax and catch up. We tried the owner's favorite tobacco flavor -- blueberry mint -- which was surprisingly good. He made us Turkish coffee and answered all our questions about how he ended up in Lancaster. We'll go back whenever we visit town. read more

Been enjoying various spots all over NYC, but was a bit nervous to start searching in central PA. Alas, Arabian Knights is the BEST spot with an amazing staff, most of which I would say have become close to me as family. read more

Arabian Knight - a statue of a man on a horse - Hookah Bars Near Me - Lancaster, Pennsylvania

Customer service is horrible. Literally got charged to smoke hookah for five minutes and I ordered a single hookah and got a ceramic bowl that burned quick. If you want good hookah I suggest just make it at home. It's a good place to buy products but overall the hookah is literally no good. There was no accommodation to correct it or even replaced the bowl. Got charge 16 because the hose was pinched, the charcoal was dead and the tobbaco was reused. Stay away!!!!!! Especially if your a hookah smoker ! read more

I've been going to Arabian Knight for years and it's the best way to spend an evening! Bring your laptop and catch up on work, or just relax and get to know everyone! The hookah is great, and the staff is just as awesome. :) read more

Super rude. Horrible customer service. Tacky decor. Sheets covering old couches with tons of burn marks in them. Don't come here! Find somewhere else. read more

RUDE & DISRESPECTFUL. if you want to smoke a coal & not hookah, then come here. oh, & warning: do not even THINK about touching the foil that covers the sheesha... we had just ordered our hookah & couldn't get a proper hit out of it. So, we opened the foil to see if they forgot to put the sheesha in. When one of the employees working there saw that we did that he was extremely rude telling us that it's not allowed. Then, the owner walks over & proceeds to tell us that because we took the foil off of the hookah we had to order a new hookah (& pay for it) or pay for this one (without them FIXING it). I was so baffled by the severe lack of customer service & professionalism that I thought I was in a dream. We were MORE than tolerant with this behavior & EVEN PAID for the hookah (not by my choice) (& also after being threatened) & left. This guy is just starting this business & this is how he thinks he is going to bring in customers? He won't last long... especially with the POOR CUSTOMER SERVICE they give. NEVER AGAIN. read more

I went to Arabian Knights before going out for drinks with friends in Lancaster. The atmosphere was intimate with several different rooms and choices between couches, chairs, and floor seating with pillows. The hookah menu is fairly diverse and very affordable. The staff is knowledgeable and were very quick and attentive. They walked around and checked and changed coals without being asked. The shisha was good and the hookahs pulled fine! They also offered a flavored water option with the hookah which was a great addition. It was the perfect place to go hang out before or after drinks or dinner! My only complaint is that the food and drink menu was not very large, but that wasn't why I was there anyway. Also, I would prefer different background music to the indian music they had playing. (P.S. Arabian Knights CLEARLY states on their menus and other places throughout the lounge that customers are not to touch the hookahs. It is to protect both the customer and the lounge. The staff was very willing to assist us with anything we needed and there was really no reason we would have had to mess with the hookah ourselves, hence the point of going to a lounge to smoke.) read more

I love going to this lounge to hang out and relax with friends. I love the music they play (a mix of middle eastern trance), and I love the decor as well and the option to sit on the floor on cushions. I've had hookah in Turkey and Arabian Knights hookah is just as good and authentic. The staff has always been nice to me and the owner is very friendly as well. read more

Awesome place! I came with a friend who is local. Cool ambiance and the staff was very nice, welcoming and more than willing to assist. Our hookah was a little dysfunctional and the staff was right there solving the problem! Only thing. I would have to say negative is that some dusting definitely needs to be done. There is a build up of dust on the ropes and cloth pieces from the ceiling. Other than that if I was in the area again I would come back. One of the best parts is the black cat that roams around. Kitty bear was adorable and made my day. Definitely a dog in a cats body. Thank you for a good experience read more

If you want to relax in a good atmosphere and use quality hookah then this is the right place. Owners and all staff are doing their best to give great service. read more

Arabian Knight - a group of people smoking hooks - Hookah Bars Near Me - Lancaster, Pennsylvania

Best hookah place in Pennsylvania. Excellent customer service and really relaxing atmosphere. read more

Arabian Knight - a hook in the middle of a pool - Hookah Bars Near Me - Lancaster, Pennsylvania

Went here with a group of friends; guy at the counter was extremely rude. We tried to cross from the front couches to a more comfortable looking area (weren't greeted coming in) and he goes, in a disrespectful tone, "now that I have you all here let me explain how we do things here." Every single one of us works in the service industry, and would never be that rude to a customer just walking in. Wouldn't let us get hookahs with only one hose even after explaining that this was to prevent it from burning out and offering to pay the same price. Rude, terrible service. We took our business to Pillar Lounge, much better atmosphere and they actually treat you like they want you there. read more

This is the best hookah lounge in town. Hands down. Unlike the other options in town, the hookah at Arabian Knight is authentic, not to mention a third of the price as anywhere else. $10 for a single hookah with unlimited coals which lasts over an hour. Customer service is great, they really care about the craft here, and will go out of their way to make sure you enjoy your experience. read more

I stumbled on rhis place by a chance after having dinner at Hemilya restaurant. The owner is a nice gentleman who made sure that my hookah was to my taste. I'm a hookah professional smoker so I know when I'm smoking a good one. They use Khalil Mamon's hand crafted in Egypt hookahs (the best in the world). I strongly recommend this place read more

This place fucking sucks. No customer service. No good hits. They make you get more hoses then you want. Might as well smoke a cigarette.

I have never been to a Hookah lounge, but I found this place while walking around with my family. The following Friday night I suggested to my sisters that we should go there and check it out. The atmosphere was very relaxed and the service was ok. The red velvet cake was wonderful and the hot chocolate. I only wish the TV didn't have a kid movie on it. I kind of didn't fit the vibe of the place. Other than that the owner came up to us and told us they have been there 2 years? Would try again another time. read more

So we decided to have a hookah lounge at our wedding, and thanks to Arabian Knights, it was a huge hit! People told us it was the coolest thing they'd ever seen at a wedding. I made the arrangements with Thirgam and he was there himself on the big night. He provided great hospitality and was extremely professional. We had four hookahs, with an assortment of flavors. Thank you Thirgam, and Arabian Knights for helping to make our special day more awesome than we could have ever imagined! read more

Staff was unfriendly. Hookah tasted like dirt. Hose connectors kept falling out. Charged us for four people and only gave us three hoses. Won't be coming back here.. read more

Bad customer service, the owner is a not friendly and greedy i will not cone again, i am not recommended at all!

It was my first time going to a hookah bar and I was so disappointed. First we felt very rushed when picking out a flavor and second the people are just flat out rude!! We waited over 30 minutes after we ordered to finally smoke the hookah. 15 minutes after ordering they brought out the hookah and the guy that worked there basically slammed the hookah down and walked away without saying a word. 15 more minutes go by without anyone checking in on us or letting us know why it is taking so long. Finally after over a half hour the same guy came out and added the coal. My boyfriend said hello and asked him how everything is going and there was no response. He put the coal on top of the hookah and walked away. We made the best of a bad situation. I would NEVER recommend this place to anyone. The people are so rude and not helpful in the least. read more

Guy behind counter was very unfriendly and rude to my group. Will probably not return.

This hookah lounge is by far the best quality I have ever been to. Often in larger cities, hookah is an expensive way to go out. Here, most hookahs are $15 or less with unlimited coconut shell coals. They are very experienced in their craft(unlike the Pillar across town) and have a serious amount of knowledge about how the hookahs work. I have been a regular here since they opened, and would definitely recommend it! read more