They are knowledgeable and excellent with beginners and experts in the aquarium industry. Very…read morehelpful and will make recommendations to make sure you stay on budget.

We feel in love with this shop. Drove over an hour to get there and it was well worth it. The…read moreselection was quite the variety. The staff were upbeat, super friendly, and extremely knowledgeable. We will definitely be back!

The rabbits and guinea pigs here are kept in terrible condition. I attached photos of the rabbits…read more They're kept in way too small of cages. The one rabbit didn't even really have any food. Rabbits are prone to digestion issues and need to be able to be constantly eating. There weren't any hideaways provided for them, or any toys for enrichment or to chew on and keep their teeth down. I didn't get pictures of the guinea pigs. Their cage was literally just stacked on top of the rabbits'. But they also didn't have any toys and no hideaways. Because of this, they were visibly super stressed out because they were kept front and center of the store and didn't have any place to hide and get away from the stressors. The top of their cage was also just open and I saw little kids reaching their hands in without any employees around to facilitate customers interacting with the animals like that. Honestly terrible for everyone involved because A.) The kids could get bit B.) It stresses out the animals C.) The animals are learning to be afraid of people are going to be difficult to socialize with anyone that takes them home and D.) Any germs on the kids' hands could easily be transmitted to the animals and make them sick. This store should just stick with fish honestly. I'm not as knowledgeable about the other kinds of animals they have as I am about guinea pigs and rabbits, but the owners definitely either don't care about the animals or are just really uneducated about the animals they're selling.

2 stars mostly for selection. Many fish. Also had snakes, lizards, turtles, a few birds, etc…read more However, the store was disorganized and messy. The aquariums didn't seem very clean. I also had a difficult tone finding an employee.

Rich's Fishes is an excellent service for those with aquariums. His team is very professional,…read moreclean and knowledgeable. The team of Katherine and Chris gets an A+ in my book as they are on time, respect your house, have excellent personalities, keep the aquariums very clean, have a passion for their work and are very knowledgeable about fish, mammals, etc. I highly recommend the team of Katherine and Chris and give them and Rich's Fishes a solid A+ and highly recommend them accordingly.

Frank is the man. Professional, knowledgable and made my visit well worth it. I needed a whole set…read moreup for my kids geckos and he hooked us up. Recommend and worth a stop just to see their store.

They told me angle fish are friendly with all fish especially tetras but after i looked it up and…read moreit killed all of them even including my pleco i realized they ARE NOTjust wish they didn't lie paid the price of 8 fish and it all literally money and fish went down the drain cause they can't be honest

We had an emergency with our pump and Brian arrived in less than an hour and fixed the problem. We…read morehad lost faith in what was then our current water garden service company and asked him to put us on his schedule to close our pond for the winter. He was at our house on the day he promised, cleaned and netted the pond, replaced the non-functional bubbler, added an aerator and left the surrounding area so clean we didn't even know he had been there. When we got the bill I was floored--it was far, far less than I expected. We have adopted him as our new water garden service company, and have no doubt that we will be happy with him doing all of our future work.

Tragically, Captain Al passed away in summer 2024. He had many clients in the Pittsburgh area.read more

The captain left my tank so clean it looked like brand new I would recommend him to everyoneread more

Although just looking, we had a nice experience. Every animal looked healthy and the staff were…read morecleaning and kept their cages clean. My only suggestion is to label what everything is so we could know in the future what we might have liked.

We just bought a 6 mo old blue and gold macaw! Rachel, the owner, was an absolute joy to work with!…read moreShe was a plethora of knowledge and made sure we had all of the toys and materials that would ensure a happy, healthy bird! Echo has been an AMAZING addition to our family, and I would recommend her business to anyone looking for an affordable, sweet, exotic pet. Thank you, Rachel!

Incredible group of people placing neglected animals in forever homes. Hats off to this…read moreorganization

They definitely do protect these animals and they have a great space to walk the pups if youre…read moretrying to get to know one. In the end, we didn't adopt from here but we can say it was a great place nevertheless.