Beware! I brought a new Bennington in for warrenty repair that was refused since I didn't buy it…read morethere. Unbelievable!

Absolutely terrible people to do business with! Had a deal for a boat trailer and the day before we…read moretravel to get the boat they say that the purchase order is no good and we are raising the price over $2000! DO NOT DO BUSINESS WITH THEM!!!

Excellent experience had a wonderful time thanks to Jaden, Daisy, Taylor B, and Keilyn.read more

First off, we called months ahead to make sure the boat we were getting could fit two people on a…read moretube. We get to the establishment and we are told we can only fit one person. When we got the boat, we were told to arrive 30 minutes earlier than our boating time, and when we were arrived the establishment was closed and we had to wait outside for 30 mins before they openeded. once we were able to get inside and sign our paper work, they STILL DIDNT GET OUT OUR BOAT ON THE WATER UNTIL 10:15 AM. OUR BOATING TIME WAS 9AM. We paid full price. When we came back with the boat (an hour late like they gave us the boat an hour late) the staff was INCREDIBLEY rude. The one staff tried to run us over with the tractor and didn't apolagize when we all went running out of the way. Spend your money somewhere else. HORRIBLE establishment. Would NEVER EVER give this place my money again.

This is my first ever yelp complaint. I am upset with myself that I didn't read these ratings…read morebefore booking. If you plan the rent from this company... please read and take pictures of your boat before departing. I reserved the boat on Friday 7/11 for use on Tuesday/Wednesday 7/13-7/14. When I called it seemed like was interrupting something.. he asked if he could call me back. Didn't ask for a name. He did call back. He was polite on the phone and was able to quickly make our reservation. I still felt like something was missing. I wasn't asked how many people. I had to ask. Wasn't told no pets. Or ANY rules/regulations. I asked how early I could pick up and that was pretty much it. When we went to get the boat we were told our reservation was canceled. No one in our group canceled that reservation! They said someone called and claimed to be getting deployed for military. I was told we could pick up as early as 9AM, but we came to pick up after 11AM. Thinking they just gave our boat away??? The people in front of us did not have a boat reservation. Took over an hour to get the boat. They gave us a "consolation" boat. The thing to pull rafts on the back was broke. They gave us a rope to try to figure another way to tow a raft. Boat was dirty. Canopy was taped together. No anchor. Kids ended up having fun so the day was a success. Day two it was raining off and on. The lake was a little choppy. We stopped to fish and jump in. Our boat wouldn't restart. We called into the marina and the helped us trouble shoot. We had to tighten the battery terminals. Then the canopy started to fall apart the last hour. My daughter's boyfriend was trying to hold it together as we were trying to get out of the rain. It was just falling apart. My husband and daughter were both hit with the bar when it came down. When we returned to the dock, it was like they were waiting to charge us with damages that they knew were going to occur. There was a lady there who was not there when we picked up the boat. She was yelling at us about the canopy and blaming us for the battery wires becoming loose. She said that happens when you hit bumps in the water. We were charged over $200 for gas. The gas gage was broke so we didn't realize that it was low. We were still fine with that charge. They charged us a $150 fill up fee on top of the $200.. also fine with that. We misunderstood the return boat time. First night was 7:00 and second night was 5:00. We returned at 5:30 the second night so that was a $50 charge.. our fault! The guy running the desk was nice, but not super informative on a lot of their "rules". The lady when we returned the boat was horribly rude. She left but the called into the desk. We could hear her telling the guy to "deal with them". She told him that we owed over $1400.00. Added an additional $900 for the broken canopy which was already breaking when we took it out. After reading all these reviews from over 7 years ago, I can't believe they are still in business. Lesson learned.... Read the Yelp reviews! Take pictures when something seems wrong. Go with your gut when booking!!!

Our experience was HORRIBLE. Rent somewhere else, and here's why…read more.. Spending your hard earned money will get you this: * Algae on the boat floor (even though the sign out front says "Cleanest Boats on the Lake") * No anchor! * Masking tape "reinforcing" the bimini -- seriously, they tried to fix it with tape. We had the bimini down and when we went to put it back up, the tape snapped and the pole hit my dad in the head. * A boat that sometimes doesn't start, leaving you floating toward a $30K boat with no anchor to stop you. We rented a boat for two days. First, they canceled our reservation -- so when we showed up, we had to wait an hour just to get on a boat. The one they gave us was junk: algae on the floor, broken bimini, crusty leather seats (I could go on). We rented a tube, and they gave us the wrong rope. We had to go all the way back ourselves to switch it out because no one was there to help. On Day 2, we took the boat out and stopped to fish. When we tried to start it again, it wouldn't turn on. The boat started floating toward shore -- and guess what? No anchor. We fixed it ourselves (and even told them how to fix it, hope they listened). When the wind and rain started, we headed back. We tried to raise the bimini with the motor, but the tape snapped -- and a pole smacked my dad in the head. When we pulled in, the owner walked up with a clipboard, sighed, and said, "So what are the damages?" Like she expected the boat to fall apart. Then they tried to charge us for the bimini and claimed we must've hit big waves and broke it ourselves. They scam their customers -- plain and simple. Spend your hard-earned vacation money somewhere else. This place does not care about you or your experience. Have a great trip -- just not here.

IF YOU HAVE KIDS PLEASEEEE READ THIS!…read more I am not usually the person to leave a review but I knew that it was a MUST after my experience with Bills Marine Service in Deep Creek Lake, MD. IF you read any review.. please read this one...5 minutes of your time could save a life. First and foremost, I want to try and prevent everyone from the traumatic experience my family had with this company. The company failed to provide any instruction on how to "properly" use the raft or any type of guidance except the minimal 30 second instructions on operating the boat. This is not my first time doing this so I am fully aware how it goes. I have never experienced anything like this. Everything from the overall interaction with the staff, the faulty equipment, the lack of instruction and MOST importantly, the lack of genuine care that a person has for another person. The people at this company were not just unprofessional, they were also the least empathetic people I have ever encountered in my life. You can tell that all they care about is money and nothing else. It was shameful to hear that she was also a mother. The fact that she responded the way she did just shows the type of heartless person she is. Before we took the boat out, we asked and we were told there could be 3 people on the raft at a time. We only put two kids on and immediately when we started pulling the raft it went underwater. Both kids went down and we had to turn the boat around and go pick them up. Fine, that stuff happens..no biggie... While trying to do all of that, there was another boat speeding in the exact direction of the kids. We started waving and screaming while my husband jumped into the water and swam towards them as fast as he could. A PURE moment of torture thinking the boat would hit them. By the time my husband got back to the boat, he was seconds from drowning. The water was rough, he was worn out and it took all he had to make it back with the girls. Needless to say, we returned to the dock early because everyone was traumatized. NO one wanted to get in the water again, nor stay on the boat in general. My son was in tears thinking his sister and father were dying in the water. We told the staff what happened and their reaction was so insensitive and unconcerned. They blamed the raft going underwater on "too much weight" regardless of the fact that they told me it could hold 3 people and we only put 2. I asked to speak with the manager and that's when things got worse. It was then, I met the most DESPICABLE person, Raeslee Dick (Vice President). After we informed her of what happened and had asked for a refund on the last hour that we did not use. She was cold hearted and adamant on her no refund policy. She stated we signed a contract and that there was no refund possible. (Yes... I know what a contract means and I know that it's black and white. BUT I also know that there is an exception to every rule and policy per manager/owner discretion). I wasn't trying to get over on the company for my money, I was simply trying to get a partial refund in hopes that I could take my children to do another activity to lift their spirits. She stood her ground and refused any type of compensation besides sending my kids back out on the water again for another hour. There is a special place in hell for these types of monsters and I hope you never have to encounter this one. She tried to relate saying she was a mother too, but that only made me think less of her. Because otherwise she would have understood the trauma we experienced and been more compassionate. A genuine person/company would have at least responded in a way that was comforting. Something about re-training staff to do better, ensure this kind of thing doesn't happen again. but there was nothing but a stale cold hearted face. There is nothing you can do about a person with a black heart besides avoiding them. I hope that no one ever has this experience. Do yourself a favor and search elsewhere. They do not deserve business at all.

I would go for 4 1/2 stars if I could. We have stored our boat at bills marina for a number of…read moreyears now. It's not been without hiccups but I can't say I've known and marina without problems. Previously we store the http://www.bleedcubbieblue.com/2014/1/14/5301014/wrigley-field-history-april-22-1980#commentsboat at deep Creek Marina, and were overcharged and always disappointed. When we do discover problems, Bill's works with us to work it out. Whenever we have needed emergency service, they are out quickly wherever we are on the lake. Follow up. Bills has changed with the times. They become a rip off operation that over charges and if you store with them, they will charge you for repairs that you have not heard of or approved. They refused to quote work in advance. they did major work on our boat which created problems that they did not know how to fix so we had to live with Random alarms and alerts going off without them able to troubleshoot or fix. Avoid if possible.

Large pontoon boats available. They speedy enough for skiing / tubing!…read more Friendly helpful staff set us up with a large pontoon boat for 11 adults and 3 kids. We first saw some areas where people were either speed-boating or sailing. The sails were great to watch, but we were faster than them, and they need to set their course to catch the wind. So we scouted out areas where people were tubing and skiing. Everyone was good about making their runs while mindful of others, so they tended to follow eqch other doing runs around a long arm of the lake. Jet skis tended to follow different routes. We took turns, about 15min per run, tubing in the two-person tube provided with the pontoon boat. After about two hours, we took a facilities break at the state park and did some swimming at the beach. About an hour later we were back to tubing! Late in the afternoon, some of us headed home to get dinner going, and the rest went back for more tubing. We spent about 6 hours on the lake! The rental staff was very helpful in getting us docked and unloaded. It cost a pretty penny to rent, i wont lie, but splitting the cost among five couples wasnt bad at all. That's how we do it! And It was so much fun!

Rented a pontoon boat via the web during the month of August. When we arrived at the marina we were…read morethe only customers there. We asked if we could upgrade to a larger engine and pay the difference. We were told that it was not possible, unless we were to rent an entire other boat. It is worth noting that there were boats with larger engines that sat in the marina all day. The radio and depth finder did not work during the rental time. We found out later, the marina staff did not turn on the power for the depth finder, which is why we thought those devices were broken. Once the boat's interior, the tube, and life jackets got wet, they smelled of urine. When we returned the boat, we informed them that the devices on the boat were not working. They asked who helped us. We asked if we could at least apply the rental property coupon to the cost of the rental for the inconvenience. We were told no. I think the customer service there could be improved, especially on a weekday when the marina is not crowded. We were also charged over $100 in "fees". We asked for an itemization of the fees, and they said they could not do that. So, know whatever price you see, add $100 to that price, and use coupons up front. All that said, we did have a nice day on the water with our kids. They had fun, and the boat was safe. We will probably try a different marina next time.

I just boat a new boat from Indian Lake. Brandon Mick was my sales person and Danielle handled all…read morethe paperwork. They have been excellent to work with throughout the process and have exceed all my expectations. This was my first "new" boat and I customed ordered it. Brandon walked me through the entire process and has gone above and beyond to make sure things went smooth. Here's one example: I couldn't get my boat covered after I put it in the dock because a storm blew in. I had to leave town and couldn't get back to the lake to take care of it. He immediately said he would go cover it for me on his own time! I have a small business and it's all about customer service to me. Indian Lake Marina shares this sentiment and I would recommend this place to anyone. Thank you all for taking care of me and making this a great experience. I really appreciate it. Jesse M.

Awesome place with very good ice cream and awesome outdoor seating and a beautiful view of Indian…read moreLake.

Horrible service. The owner is one of the rudest people I have met and couldn't care less about…read moreactually running his business. Our boat broke down and we had to beg to get another credit. Not to mention none of his boats were registered. Terrible time, extremely expensive for crap boats and terrible service.

Tony and I went to the Cheat Lake Marina in the Cheat Lake area of Morgantown WV. The area was…read morelovely, but not the marinas at the ocean, but it just had to do today!! The boats were very lovely! The Dockside Restaurant at the Marina was not open yet, so we decided to drive over to Sunset Beach Marina to have lunch at the Lake House Restaurant. Very lovely area! We will definitely be back for the restaurant!

This place is more interesting in the fall/winter. And you all know why. At least the ones that…read morelive around the area. This place definitely draws a crowd around this time for a different reason than other seasons. So much so that when we were driving in, there were hoards of people near here which made for passing by to be a bit more difficult. With all the people parking along the road and on the bridge to walk down to this area. On our way back we decided to stop here and sneak a peak at what all those people were peeping on our way in. I understand why it was busier on a Sunday than midday on a Tuesday. See, this place, when the water is low, show the remnants of a town and the old bridge. It's not something you get to see each year, but when the conditions are right, you get to see it. Basically, when there is drought conditions, the water level drops enough for people to walk right out onto the old remnants and walk the part of the bridge that still remains. Usually, this is under fifty feet of water, but every so often you get a glimpse. When the water is this low you get to see the remnants of Somerfield (or Smythfield before the renaming), or at least the foundations to where buildings once stood. The town stood for over one hundred years before flood control came through and decided to build a dam which cause the demise of the town. Buildings were razed and the town flooded, bridge crossing included. The Great Crossings Bridge can be seen and if you are adventurous enough to attempt to walk on the old structure you may do so. The bridge itself has a storied past, completed the same year as the town was founded, part of the original National Road, and it was christened by the then President, James Monroe and his entire Cabinet. However, take it in while you can. When the Youghiogheny River starts to rise again, it will slip beneath the water until the next time it returns.

From the owner: Yough Lake Marina is located in the heart of the Laurel Highlands on the Youghiogheny River Lake…read more In operation since 1969, our 340 boat slip accommodations offer customers direct access to the lake throughout the season. Yough Lake Marina is conveniently located a half an hour from other popular Laurel Highlands attractions like, Nemacolin Woodlands, Ohiopyle State Park, and Falling Water. Youghiogheny River Lake, a 16 mile project of the US Army Corps of Engineers, is commonly referred to as “Yough Lake”. A popular visitor attraction, Yough Lake provides various outdoor recreation opportunities.

One of the few things that made living in Charleroi for a year was Smitty's! Such a blast in the…read moresummer months to go boating with friends and dock here for laughs, drinks and food. Great riverfront spot that's an ideal stop during an afternoon of water fun. Prices are reasonable and the food is above any bar food standards. Really a nice place to have a good time.

From the second the "bikers" stepped into the marina, it was 100% judgement. I have never been…read moretreated so rude in all of my life. I understand being short staffed, but this was the owner that waited on us. She was a downright ignorant and rude individual to our party. The owner was so, so ignorant! The only reason we stopped was because "Speers Street Grill was closed. I went to see my friend Denise at Speers Street Grill, which is awesome! But you should NEVER visit this place. Again, it is one thing to be short staffed. It is another thing for the owner to be downright nasty and ignorant to you. The food had 0 taste and was sub par. Last time i checked steak is supposed to be pink when it's medium. Not gray.

Tony and I went to the Sunset Marina in the Cheat Lake area of Morgantown WV. The area was lovely,…read morenot the marinas at the ocean but just had to do today!! The boats were very lovely! We decided to go to the nearby restaurant for lunch! Beautiful setting!

The owner is worthless. He rented us a boat that broke down an hour into the day then tried not…read moregiving us a refund. I would never rent from here if you can.