We ordered 3 garage doors and paid the deposit in cash Last Sept. 22, 2025 and they gave us 6-8 week lead time. After 7 weeks i called them to follow up and they said in 2 weeks more because there was a delay in manufacturer and every time i call them they keep saying in 2 weeks. I asked for order number for my doors, me and my partner verified it and we found out that they gave me wrong order no. after a week we drove from CT to NJ to personally talk to Julie (the Owner) and i told her please let's start fresh be honest we need our doors she said it was ordered wrong for the first time so they needed to reorder it. Again i asked for the order number, she wrote it down on the paper and gave it to me. When we're heading back home we verified and it's a wrong order number again . That moment we decided to finally cancel our order, you can't trust the people and the company anymore. The very next day we drove back to their office and asked for the refund, I also asked Julie why she kept lying to us, and giving us those lies and excuses on why the doors are not arriving yet and giving us wrong order numbers. And she just said like I don't know why i gave you that!.(Really?!!) Until finally, she gave us post dated check dated Dec.16 and she told us don't deposit it before Dec. 16 because her loan will be approved by Dec 15th. By the way she told us that her company is going through a financial problem. So we complied and we did deposit the Check on Dec. 16th, but the check bounced. It was returned by the bank. We spoke to you personally, we were very nice, calm the last time we were there. you gave us too much stress and frustrations and we missed days from work to go to your office because we can't get answers from you on all our questions through phone and email. Julie, WE NEED OUR MONEY BACK NOW!! read more

Outstanding team, great sales staff, excellent installation staff with a can-do attitude! I have a 1927 3 car garage that needed a new doors and lifts but had difficult clearance issues. The owner came out to see it personally and came up with a plan to install the exact Clopay doors and Liftmaster Jack shaft openers that we wanted. Julie's techs effectuated a really trick detail to make it all happen. This is the second project they have handled for us and it will not be the last ! BTW- We did shop around and got rude treatment and an "This isn't easy so I'm gonna screw you price" from another company beginning with a "B". The price was substantially higher for lower quality doors and standard openers. When I specifically asked about Jack Shafts he replied "don't even ask, there is no way to fit one in here never mind three" So we owe Julie, Savannah and the entire team a huge thank you, 5 stars is not enough ! read more

My outside keypad controller died. Called Aquarius and was easily able to set up an appointment. Technician Eric arrived on time and quickly installed the new keypad. Was very helpful and knowledgeable. Whole experience was A+. Would recommend highly. read more

I highly recommend Aquarius for service and new installation. They repaired my 20 yr. old garage door opener to keep it working for a year. Then replaced it with a new unit recently. They were able to replace it the same day I called. Very professional, knowledgeable and always provide service for a fair value. read more

As long-time customers it is always a pleasure to have Aquarius take care of our garage door maintenance and repairs. They are always prepared, professional and friendly. read more

Quick response when my garage wouldn't open one morning!! They were able to come out later in the day & I was thrilled!! I thought it was hanging up and not opening but Brian discovered it had frozen to the concrete!! Absolutely wonderful response so I could get my car out!!! read more

Eric has been my go-to guy from the beginning. Always prompt and courteous. He also identifies the problem and a solution right away. Very fair pricing and he guarantees his work. read more

These guys did a really great job installing modern glass garage doors for us. The price was very good and the installation was flawless. They were always very responsive to my calls and did a wonderful job. The doors are very very high-quality and look to let a lifetime. They had a great input on different install options and features. Highly recommend read more

Aquarius Door Services - Garage Door Services Near Me - Wyckoff, New Jersey

Aquarius has been servicing our garage door since we bought it from them. The quality of their products combined with their installation and service expertise are exceptional. Doing business with Eric is always a pleasure. He knows his products and genuinely appreciates their quality as well as our business. Seek them out. You will be happy you did. read more

the support team and the installation team were fantastic! Very helpful! I would highly recommend them to anyone!

Easy to work with fair pricing excellent Workmanship Flexible payment options service is prompt read more

Service has always been incredible from the day I started using them - 15+ years! Straight forward and technicians are great people! Highly recommend. read more

We recently had a new garage door installed from Aquarius doors. The staff was very knowledgeable and helpful in selecting the door, and the installation was done smoothly and professionally. Highly recommend. read more

I am usually not one to write reviews, but I was so impressed by the quality, care and honesty from Eric at Aquarius Door Service that I had to give him a recommendation. I was previously given a ridiculous quote of $700+ per door from Precision Garage Door. My request for the service estimate was to fix my doors that were not going up all the way. Eric looked at the doors, checked the springs, wheels and tracks- then did a wick adjustment and the doors have been working perfectly!! All for under $100. Thank you Aquarius for your honesty and professionalism!!!! read more

had my garage door installed yesterday. Both gentlemen were efficient, professional and tidy. (and it was raining buckets!) Am so thrilled! excellent work. would definitely recommend. Family owned business-class act. read more

Aquarius Door Services - Garage Door Services Near Me - Wyckoff, New Jersey

After almost 1 year after trouble free installation , door began to make a lot of noise going up and down. Customer service arranged for service check under warranty. read more

From the first conversation on the phone, to final completion of job, the entire staff was professional and the new garage door is great! It's so quiet. I love it! I would highly recommend using Aquarius. I felt proud to support a woman owned business as well! read more

Garage door opener failed on a Friday night. Called Aquarius on Saturday, and on Monday morning a tech was on hand to investigate. Returned Tuesday to do a new installation. Tech was thorough, explained everything in detail. Provided the cost up front (no hidden costs). Did a great job installing the new unit. Additionally the Aquarius tech reinforced the structure holding up the garage door, as the builder who initially installed the original unit had skimped on the support brackets, and we're lucky it never fell out. Highly recommended! read more

Horrible place to work. They are not organized and they lack communication. They never know who the person in charge is. And if you complain they will fire you and say they received a lot of complains about you but won't tell the complains. don't waste your time. read more

I received the recommendation for Aquarius Doors from my next door neighbor. They install the new door for him and he was very pleased with them. I called for an estimate and the owner Julie was prompt and extremely knowledgeable about exactly what needed to be done. We have a low ceiling so not every door or opener will work. After she came for the measurement, we went to the showroom where we could see all the doors and ask any questions.. we ordered the door and they gave us a time frame and they were spot on. The door actually came in a little bit before they told us it would. We set the appointment for the installation and when they had a cancellation from another client, they called and asked if they could come two weeks earlier than anticipated. Well, hell yes. Our installer was courteous and professional I'm good a fantastic job. Everything is perfect and I would go as far as saying a little bit better than perfect. Needless to say we are thrilled with their service and would recommend them to anyone. read more

The team at Aquarius Doors are excellent. They responded quickly and the service technician was detailed and did a great job. I highly recommend Aquarius Doors. read more

Just used Aquarius to replace our old garage doors. They came out same day to give a very competitive quote and installed the doors the same week. Beautiful job, excellent service. Thank you!!! read more

Aquarius Door Services - Garage Door Services Near Me - Wyckoff, New Jersey

Aquarius did a great job from start to finish. Everyone was extremely helpful and friendly. I purchased two new garage doors with belt drive power lifts. They are so quiet you can hardly hear them open or close. Another great feature is that you can program them to open and close from your IPhone anywhere in the world at anytime. I would highly recommend Aquarius to everyone. I would give them 10 stars. read more

The best garage door company I've ever dealt with. Not only do they repair your problem they check everything to make sure it's running top notch. Courteous and friendly. Also extremely knowledgeable. Highly recommended! read more

Had my door serviced by Aquarius. I will definitely have them replace my door when the time comes. The company is family owned and operated by the sweetest lady. read more

Wonderful company, all who work there are pleasant and polite. Professional with sales, installation and service! I highly recommend.

Be super careful with these people. Employees are nice enough but owner seems like she will gouge you the first chance she gets. Get firm pricing in writing before you commit to anything with them.....trust me. I learned the hard way! read more

WOW! so happy with this company. I moved into a house with their sticker on my garage door. So when it broke, or started to break, I called them. They were very courteous and very prompt. Came out to look at it and came back the same day with all of the parts and fixed it. Not to mention that their staff were so nice. read more

The company is local to Bergen county, family owned, and has prices that are quite competitive. Our problem was that one of our doors kept losing remote control and programming. I called the company to help us troubleshoot and a technician was sent. The tech, Brian, arrived and took 2 minutes (no exaggeration) to press the reset button on our garage door opener and bill us $95 for the house call. He did not explain the problem, try to diagnose the issue, or make any effort to actually provide any service. He didn't re-program any of the remotes, and didn't even check to see if the problem was solved. He just made sure the door opened and closed, told us the fee was $95 and said we'd receive a bill in the mail as he left. The problem recurred in 2 weeks and in an effort to avoid losing $95 again for a second service call, I read the manual, googled the problem and learned to reset the unit myself. This method allowed me to continue using the garage door opener for approximately 16 months (resetting the unit every 2 weeks). Finally, when the unit failed completely, I got fed up and called the company with my problem. I spoke with the owner Julie and told her that my experience with the first technician was terrible and that I would not pay again for a 2minute home visit. A new technician, Stuart (spelling?) was sent. He spent greater than an hour, over two separate visits during the same day, to diagnose that the circuit board was malfunctioning. He replaced the faulty part, re-programmed everything, and explained all the issues in a step by step fashion. The company also waived the second service call fee. I was very pleased with the company's attempt to correct the issues with their first technician (who, as of the writing of this reveiw, still works for the company by the way) and properly service my device. I urge any potential customers ask for Julie and Stuart by name, to avoid Brian, and to feel comfortable with the fact that the company will stand by their product. read more

We needed new garage door openers so I called Aquarius, the gold standard for our area. The crew came same day, were very nice and even thou my husband felt that they rushed the job and one guy didn't wear a mask since we are amidst a COVID19 pandemic, I was happy to have had it done. What we didn't expect was a large hole in our ceiling w zero explanation. I called the next day and the owner Julie explained that it was where the old motor was located, great except IT WOULD HAVE BEEN NICE TO HEAR ABOUT THE HOLE FROM THE CREW INSTEAD OF HAVING A NEIGHBOR ASK "WHAT'S THAT?". Seriously guys?? Julie basically was like, "oh sorry but...there's nothing we can do". Clearly Aquarius is becoming way too comfortable w their successes that they are forgetting about customer service 101. HELLLOOOOOO???? I would not recommend them at all. read more

Awesome company to work with. I called several companies to get a quote for replacing 2 of my garage doors. Sears and several around companies in the surrounding area. Aquarius door had the best price out of them all without any haggling and they came at the time they agreed to do an estimate. I initially wanted to get a single door done (double wide) but got both doors done since the price was great. Was given a lead time of about 3 weeks for the install as the door had to be custom ordered for the odd size. Install guys were fantastic as well. They came at the agreed upon time and installed the doors in a timely manner. They were all very friendly and even sent an additional guy to haul the old door, trimmings etc... I would recommend this company to anyone that needs their doors replaced or repaired. Thank you Julia, and the rest of the staff for your wonderful service/work. -Bryan (1 double and 1 single clopay doors installed November of last year) read more

Technician showed up on time. I expected that I would have to replace my entire garage door opener. Boy was I wrong. He fixed issue in 10 minutes and I was only charged for a service call. An honest company! Turns out they did the original installation 15 years ago. I would highly recommend this company. read more

Just finished having Aquarius Door do a complete install of a new replacement garage door for my home. My old door was "tired" and old! I just had an extension spring break yesterday so I needed help fast. Aquarius was simply great to work with, easy to do business with, quick to respond, and 100% professional. I can't emphasize that enough. The owner Julie and her staff couldn't have been easier to do business with, and completely up front and transparent on what things cost and what's needed. Really, if you don't read any further OK but don't ever think about using or buying anything for your garage door needs from anyone other than Aquarius Door. Back in 2009 I had previously used an un-named overhead door franchise company located somewhere around Pompton Plains and they installed new springs, pulleys, cables etc. I paid way too much but when your in a bad spot they know they have leverage over you and believe me, they exert that leverage and pressure you into buying over priced gear - way over priced! When I called this UN named overhead garage door company yesterday for repair service options, they quickly and conveniently explained that my equipment wasn't covered under their "lifetime guarantee" that I was sold in 2009- go figure. I think I spent close to $900 for a top of the line system. But in 6 years it's all worthless and broken. Speaking with them was worse than talking with a used car dealer, no clear answers or insight, no honesty, simply a bad company all around. Asking for a rough $$ estimate was like asking for the launch codes for a nuclear missile. No joke! BUT, then I spoke with Aquarius. After talking thru scenarios around repair vs buy a new door, it was an easy choice to get the new door and new equipment (all springs, cables etc.) all for a very reasonable price. Add to that the ability to have someone come to my house within 60 mins of us talking to inspect and confirm what I needed to have my custom sized garage door (16x6.6) installed by noon the next day was simply great. That blew me away. From 1st call to someone showing up was like 55 mins! The other garage companies I spoke to said it would take them more than a day just to come and inspect my garage etc., even though they say online that the inspection is free if they can't get there within 4 business hours. When I asked about this they said that only applies when they have 'availability' whatever that means.... No joke, don't throw your money away or waste your time talking to the other 2 companies that service Bergen Co for garage doors because Aquarius simply does it better, faster, easier, and at a much more reasonable rate. And you won't feel like you did the used car thing. My only complaint is that Aquarius Door made it too easy!! If you're looking for pushy sales reps to argue with and slick gimmicks and quoting tricks to argue about that will end up with you paying way too much more for an extra piece of cable, then don't consider using Aquarius, use that franchise overhead company and the company with Bergen in their name. Those other garage guys are great at the old bait & switch. But not Aquarius, they actually are good reasonable people who deliver on what they say they will do. read more

Aquarius Door Services - New custom sized garage door installed within 18 hours - Garage Door Services Near Me - Wyckoff, New Jersey

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Unfortunately, I am having an issue with the glass on my new, very expensive, garage doors by Clopay, and the owner, Julia of Aquarius doors, doesn't want to back the product that was sold to me. This is very disappointing. I should have bought the doors from Home Depot, they back the products they sell and won't bring an attitude with them either. And stay clear of Denine. She needs a vacation!! read more

Let me start out by saying this company was very professional and the work they performed I cannot complain about. My problem is with the price. I had them come out for a repair on my opener. On top of the service call charge which I thought was quite high considering what was done, they charged me a 400% markup on the part. This was after a call was placed to the office when I questioned why the part was so expensive considering I looked it up prior to them coming. As you can see by my profile I don't generally do reviews, however this just hasn't been sitting right with me the past few days. In the end I did agree to the price so I guess that's my own fault. Definitely do your research on prices before you use them for service. read more

Amazing local biz!!!! My new construction garage door was out of warranty, but still very new, and not functioning at 100%. They waived the service charge and adjusted the door back to 100%. read more

I had some problems with my garage door and the level of service from Aquarius was outstanding. Great communication and the technician (Eric) fixed all the issues and was polite and efficient. A little "pricey" but for the two the trips that were required and the time he spent I would say inline with other service calls. If you need garage door repair I would recommend Aquarius by all means. And be sure they send Eric he is an exceptional service technician. read more

If there were more stars​ I would give Aquarius Doors them all! We've been using them for years, new garage doors, front door, upgrades and maintenance. NEVER disappointed​ in their quality of work and professionalism. THANK​ YOU! read more

This is the place to buy your garage door! From walking into the showroom/warehouse being greeted right away by friendly knowledgeable people. Got personal attention from the owner who took the time to explain the differences between all the doors.....we got to see many photos of installed doors, and they have many full sized doors right there to look at. The "big box" stores don't have this. I ordered my door, they came to install it...the installer was a very polite young man who did an excellent job and cleaned up too. My new door is stunning, I can recommend Aquarius Door whole heartedly, They did an excellent job from start to finish. Thanks!!!!!! read more

A power surge blew out my 12 year old garage door opener. Aquarius quickly came out and for a very fair price, not only replaced the board on my opener but the technician personally reprogrammed my remotes and all of the units built into my cars. I didn't even ask him to do it, he just offered at no additional cost. Highly recommend! read more