It was on the spire of the moment to stop in and for no particular reason other than to check toss…read moreplace out. My grandsons will love to come back here to look around and convince Mom & Dad to let them have a pet!

I love visiting Big Al's when we're in Canada - the fish selection is really unmatched. The…read moreemployees are always so helpful and friendly too. I love the way the store is set up and the vast variety they have.

Port Credit store on Lakeshore was terrible for customer service. I brought in a manufacturer…read morecoupon that stated it is for breeders to give to the owners of their new puppies, and the clerk called the owner who refused to honour it. She literally said she didn't care if I never came back or gave a bad review. Sorry I wasted my time but shocked too because pet people are usually the nicest and most loving folks. This owner was cold and rude. So I just hopped down the street to PetSmart and the coupon was no issue whatsoever, all in stride.

I've been coming to Pet Valu for a while now since it's so close to home. I love the atmosphere and…read morelook of the store. It has a more "home" feel than if you would go to Petsmart which feels like a huge corporate just trying to get your money. The staff have always been super helpful and friendly. You can tell they really love their jobs and working with pets! I booked my first grooming appointment with my dog (Chow Chow) yesterday and it couldn't have gone better. I was scared that my dog would give them a hard time because PetSmart will no longer groom him because of his "behaviour". So right before my appointment at PetValu, I gave the groomer a heads up that my dog might growl/bark because that's what I was told from PetSmart. I bought a bag of treats for her to give him throughout the grooming appointment to calm him down just in case. When I came to pick him up 3 hours later, she had nothing but good things to say! He didn't bark or growl at all, and didn't need to be muzzled. She only gave him treats at the end because he was well behaved throughout the whole appointment. I guess all his previous bad behaviour just came because he didn't have a gentle groomer? Either way, I have found my new groomer at PetValu!! (The price is much more affordable too!). Definitely recommend coming to this store. They also host a lot of events throughout the year, and have kittens/cats up for adoption.

Drove from Ottawa to go to Mississauga Aquarium and it was well worth it. They have the best…read morelooking Discus I've seen for a long time. They packaged up what I bought to insure the fish made it back safe and sound which the fish did. The owners were very friendly, extremely helpful and very knowledgeable. Thank you for all you help. I will be visiting this store every time I go to Toronto. Paul

This is one of my main stops when we're doing the a fish store crawl in Toronto. They always have a…read moregood variety of fish we dont always see in the US and good prices as well. It's conveniently located near other fish stores as well.

Great selection of pet's supplies. I love the newer Pet Valu a lot since they are a lot more…read morespacious and their merchandise always set up in a way that is much easier for browsing! Self Served Dog Wash at the back with 2 stations so there is never a wait if your dog needs a quick wash. Staff is so friendly and helpful.. (patiently looking at the photos of my dog and give me some advice about how to make his washing experience better!)

It's a new and clean store. Lots of products, staff is friendly. But the main attraction remain the…read moreowner's two border collies that are super gorgeous and super smart. They will bring you the ball so you play with them. I love this store.

Took my dog Lily there to be groomed.. Was met by the most wonderful staff. I have to say that…read moreLily had the best groom she has ever had. Looked and smelled so good.. Will definitely be back!!

From the owner: Happy Houndz Daycare & Boarding provides a safe and supervised environment for your tail wagging…read morebest friend. A place to socialize and play, while getting all the love and attention they deserve. We have 3 seperate indoor rooms and an amazing, fully fenced outdoor yard. We also love cats! We offer cat boarding in our specially designed cat condos. Cats will have the opportunity to play in the enclosed climbing gym too - a great place for mental and physical stimulation. Does your furry friend need a groom? We do that too!

This store does get its puppies from Amish puppy mills. They will swear that they do not but I…read moredid a background check on my puppy and discovered that he was vaccinated by the vet who goes around to the mills to vaccinate puppies. If the puppies are vaccinated by Bright mobile vet or Chahal mobile vet then they're from Amish puppy mills. Don't be duped by this store like I was.

I LOVE the Tail Blazers at Heartland. The ladies there are super nice and sweet, and so…read moreknowledgeable!! They remember me and my dog, and always have great recommendations. When it was discovered that my dog had food allergies, they had wonderful recommendations on what clean food would keep my dog happy and healthy without causing any reactions like ear infections and itchy dry red skin. I find their prices are a bit higher, but not unreasonable, and you get what you pay for. Clean food without additives and preservatives, fillers and junk added, especially their frozen meats. I have been shopping there since I got my dog a little over a year ago, and I would not go anywhere else. Keep up the great work!! The Etobicoke location, is closer to me, but is less friendly and knowledgeable, so I drive the extra time to go to the Heartland location.

Love going in here they always have what I need and staff is always friendly. They give a discount…read morewhen you buy a large amount which I lovee. It's great to support a small local store with great healthy cat and dog foods.

Went in this place yesterday and I can honestly say I felt bad for the animals. The place is TINY…read moreand packed with people. A small glass aquarium housed 6-7 large rats. African Grey parrots (4 of them) were all in the same 2'x2' cage. The store was so hot because of all the people. The canaries and small finches looked to be in decent shape, and the bunnies looked clean. There was a very loud parrot-type bird placed on the floor in a cage who was clearly upset about being on the ground. I'm sure these birds are healthy enough, and I almost bought some to take them out of there... but if I were to buy them I'd be supporting the store. Parrots, conure, lovebirds etc were going for prices much cheaper than other pet stores. The sign on the door said "puppy and kittens avail." but I can't see where they'd fit them in the tiny aisles. Something about this place gave me a bad feeling...

I ordered bird treats online and confirmed that it was what I wanted based on the picture on the…read moreproduct page. I received a different treat. I contacted the store via email on two occasions and never got a response. I do not recommend for online purchases or good customer service.

ALWAYS A LINE at the check-out whenever I go. Not sure why…read morethe manager is not more proactive about getting additional support at the cash when a line develops, but it never misses- each and every time I come here, which is every week or so- there's a line up of 5+ customers. Aside from this annoyance, I have to say I quite like this location because it's large, well organized, well stocked and feels clean when you walk in as compared to some other PetSmart locations I have gone to. The staff are friendly, and helpful. *I have seen other customer reviews regarding grooming/pet boarding experiences which is quite disturbing and unacceptable to say the least- I have never used their boarding or grooming services so my review is not about that. I'm the kind of shopper who knows what they came for; quick in and out, which is why the line up really bothers me so much.

Will definitely be returning…read more.. Great job done on our baby boy by Teresa! Thanks again for the positive experience.