Came across CaptinK9 and had the opportunity to meet the man behind the operation - Kevin. Kevin is…read morea professional individual who gives great care to dogs big and small. He is a pet training couch of 20+ years and is very knowledgeable in his field. At CaptainK9, they offer a variety of raw goods for your pet such as snacks and meals. I signed my husky up for a 5 days boarding with CaptainK9 and the care Kevin put in for my dog made me feel at ease to know that my dog is in the hands of a trained professional with keen eyes, and a big field for him to roam around and have play time interactions with other dogs. Kevin even sent me a video clip of my dog interacting with other boarding dogs. I could have signed my dog up at a big brand pet hotel where he would have been walked daily in the parking lot, and had interacting play time indoors with other dogs, but I'm glad I made the choice of going with CaptainK9, so my dog gets to have playtime outside and enjoy the great outdoors with trusted supervision. I mentioned to Kevin that I've been wanting to switch my husky over to raw food, so he provided raw food to my dog during his boarding period and I am happy to know that he wolfed it all down very quickly. Needless to say, I picked him up today with bags of raw goods for my husky to enjoy at home. Couple key points I'd like to mention: 1. It's my first time EVER doing dog boarding and Kevin made sure he was present for my dog's drop off and pick up time to go through the details with me so I feel at ease. 2. From Kevin's description during my dog's stay, I know he gave great attention to my dog and it's nice to know I can leave my dog in trusted hands. 3. When I picked up some raw food from their store, Kevin knows it's my first ever trying out raw food for my dog so he quickly explained certain mixtures my dog can have to better his digestive system.

From the owner: CaptainK9 specializes in raw dog food diets and dog training solutions in Toronto. Our raw canine…read morefood products use high-quality, locally sourced, hormone-free meats. We aim to offer a nutritious alternative to conventional dog foods, improving digestion and the immune system. Popular blends include raw beef dog food, raw meat for dogs, and raw bones for dogs. CaptainK9 also provides dog training programs, from basic obedience to advanced off-leash training and behavior modification. Our programs ensure dogs are well-fed, well-behaved, and happy. We offer specialized dog training and puppy training services for dogs from puppy age. We also provide raw dog food delivery in Toronto, Scarborough, North York, Markham, Richmond Hill and more.

Great service. The staff on duty really knew their products snd were very helpful. We will be…read moregoing back

This is one of the better Pet Valu's location I have been…read more If you come here, don't expect to find any cheap toys for your dogs as now they only carries the non toxic, eco-friendly and environmental-friendly toys... this is a good sign... For dog and cat food, the selections may not be as good as some of the Global Pet Store I been to, but most of the products here are the higher end or holistic brands. Staffs are friendly and helpful. The merchandises are all organized and priced clearly, so no surprises when you cashing out!

Still a great place to shop for pet food or accessories for your pet. I've been going here for…read moreyears to get food for our cat. I'm back again as we adopted a cat a week ago & we wanted to get the healthier food which Kesooni carries at her store. She's knowledgeable & always helpful with suggestions when you want them. Petsmart is down the street but Kesooni carries brands that Petsmart doesn't. She also provides more personalized service too. It's a local business & I'm glad the store has survived covid. We will continue to buy our pet supplies here!

Small pet store. They sell a small variety of collars, harness, dog food, treats and etc…read more Nothing special. Things that can be found here, can be found at petsmart. The lady that works there seems a little carefree, and unfriendly. She didn't offer us much help or recommendations. There's paid road side parking along both sides of the street. But I don't feel like this place is worth paying for parking to visit.

I like how nice the people are but one time I got two guinea pigs supposed to be both girls but it…read moreturns out one was a boy and we had a baby and it was a boy so we had to get rid of both boys so now I only have one. I plan on working here when I get into high school. In conclusion I love this place so much.

Small per store that caters to dogs cats and all sorts of exotic pets! I have a rabbit and it's…read moregreat to find a place you can get some neat toys and little goodies that are more natural and globally branded. The staff here are incredibly knowledgeable and so very passionate about pets. They are pet owners themselves which makes it really easy to explain what you need and know they will understand and be able to help. I learned a lot about rabbits today as well from one of the staff. She shared a lot of information about local breeders and where to look if I'm ready for my second bun. The best thing is that they have the pets in stores but unlike the big brands pet stores, they really really take care of the pets. They even separate the ones they know aren't as social so everyone is happy. I like that they pay so much attention that they know what tempers some of the animals have.

This store has lots of everything. he staff are friendly. They have most everything I need for an…read moreaquarium & my dogs. I do wish they would leave 5-10 lb bag of foods, down lower. At least 2 bags, per brand. They are a great store. Staff are ready to help & their knowledgeable re-guarding what they sell.

Yes, this is a PetSmart now. I never went here when it was a Super Pet. But we like this location…read morebecause it has everything we need for our cat & it's the closest one to us. Also, we got our cat here in January from an adoption agency. We've never had a problem at this location in finding supplies or getting advice. And the cashiers know us now by sight as the ones who adopted our cat. LOL.

We were interested in a Sun Conure and we came across this shop from our online search. We called…read morethe store from Ottawa to inquire about whether they had the bird and the price. The sales person confirmed that they had it and that it cost $400. We explicitly asked for confirmation about these details because we were coming all the way from Ottawa to purchase the bird. When we arrived at the store. The sales person was trying to convince us to buy baby green cheek conures. When we asked about the sun Conure, he kept saying they are in the back of the store because they were noisy and that we better buy the green cheek baby, which my son didn't like. When we asked about how long will it take until the green cheek baby can be weaned. One time he said 2 weeks another time 3 weeks. When we asked about other birds, he keeps changing the prices. Also he was trying to convince us of buying a bird with broken peak. My kids insisted that they didn't like the green cheek conure and wanted a sun Conure. So we called the next day to ask him to show us the sun Conure, but then he suddenly said that it cost $1400. So we decided not to deal with that store because they were not honest, keep changing the information they provide to us, didn't honour their word, not trust worthy, since they made us come all the way from Ottawa for nothing and to take advantage of us. All this made us even doubt the info they provided about their birds. Hence, we wouldn't recommend dealing with this pet shop.

I bought a baby conure here about 2 years ago. They really care about their pets. The baby conure…read morethat was sold to me was hand trained, meaning the birds are use to going on people's shoulders, hands and being petted. I bought my baby conure for about $300 which included the cage and a bag of food for it which i think is a pretty good price compared to other pet stores. The baby conure I bought was about three months old. I come back to this store at times when I need to get my bird's nails trimmed. The person who trimmed and sold my bird really cares for his birds, when I brought my conure back after a year for a trim, you can see by the way he calms my bird that he really cares for the safety and health of the birds even after it's sold. You can also get your birds feathers trimmed here as well. The bag of conure food that they sell is only for conures meaning this store actually measures how much sunflower seeds is needed in a conures diet. They also sell other exotic birds hence the name of the pet store like cockatiels, ring necks, finches, parrots etc. I really would love to adopt a ringneck here one day!

I like this place - a lot! It's special. Great healthy food options, groomer was great, premium…read moreproducts and fun times at the pop up events. My dog Jasper loves hanging out with Blu and Millie in the solarium when I pop into the store or for a few hours of doggie daycare when I am running errands. A one stop shop, Furrr has everything for my pet and even espresso for me. The owners are wonderful, as is the unique store they created. Scott and Jenn have a true love for pets and the beach community. Their newborn, Eloise, is adorable and brings lots of smiles to everyone. It's really fun to shop in such a happy atmosphere.

Highly recommend this place for anyone with their fur babies…read more Went there last September , November and December to check out the new pet food store from a recommendation It is definitely a place designed by someone who loves animals . Their owners jen and Scott were amazing and knowledgeable about fur babies All their supplies are very good and chosen for their quality and focused in Canadian sourcing . I bought some cat wet food, treats and toys. Scott have me some samples which my kitty loves. Of course with a fuzzy kitty, I realized she didn't like one type of wet foods. They were so good in returns too! My experience at Furrr was amazing and their prices are competitive and reasonable I'd recommend to bring your fur baby there for a visit because they have treats and play tunnels . Happy shopping !

I shop at TruPet almost once a week for cat and lizard food. They offer a wide selection of canned…read moreand bagged cat food. My bearded dragon prefers live crickets, so it's handy to have a store in my neighbourhood that stocks them. Staff is friendly and knowledgeable. The store has a spacious screened off room for a local cat rescue. You're able to look at the cats from both inside and outside of the store. The cats don't seem to be there long so I figure TruPet and the cat rescue must be doing a good job finding them homes.

I have been a Tru Pet customer for many years now for many reasons. They are a local family…read morebusiness offering a variety of products, competitively priced, and are extremely knowledgeable about those products. They are part of the Richmond Hill community raising funds for animal shelters, food banks and working with a local cat rescue organization to showcase cats available for adoption. I am happy to support such a great business.

This is a new pet store. They seem to cater to dogs and cats' needs, like toys, food, climbing…read morestructures, and grooming. Looking at the food, they have some very fancy food selections, like Chicken Tender Wraps with Cheese, Lamb wrapped gum, Japanese Wagyu Beef Stick, Grilled Chicken Gizzard Skewers Teriyaki, etc. The store is well-stocked, clean, brightly lit, and spacious. The customer service was courteous. The store has a resident Corgi, which is extremely friendly and quiet. The store opened about May 2024. The store is wheelchair accessible but there is no door-open button. There is paid neighbourhood street parking. Review 2024-242

Had a good variety of fishes and very knowledgeable- Asked…read morewhat I was looking for and selected a few for variety but simple enough for a newbie with lots of instructions.

if i can give a zero star, i would. very poor services, very…read morebad quality on dried good. what you pay as what you get, i rather spend little bit more at the big store, so i can sleep at night. atleast i dont have to worry about flooding the apartment when i am awake. You can tell from the pics i uploaded.... overall, this place is a piece of shxt.