Servpro will not send myself nor my insurance company an invoice for services that started on…read more11/11/2024. My condo unit was flooded by the upstairs unit. The owner of that unit contacted Servpro. Since I was out of state I signed with Servpro to mitigate the water damage in my unit due to their bathroom flood. Servpro did all of the work except remove flooring because my insurance company had to approve it. After Progressive Adjuster confirmed the flooring had water under it and needed replacing, I requested repeatedly an invoice for work already done and an estimate of floor cleanup/replacement. To this day 12/12/2024, I have neither the invoice for the work performed nor an estimate for cleanup/replacement of flooring. I don't understand what is happening. I've repeated contacted Tayler at Servpro East Naples and have received no invoice for work performed, nor an estimate for clean/up replacement of flooring. Quality of work thus far has been acceptable but lack of providing documentation (invoice and estimate for floor) has not been good.

After checking reviews I contacted Servpro of East Naples over the weekend to see if they could…read morehelp me. I got an IMMEDIATE response by text and an appointment 1st thing this morning for a visit to work up a quote. That was very impressive as they offered help if I had an emergency and needed something sooner. Today a team arrived bright and early with big smiles & a 360 degree camera. The expert leader (10 yrs with the company) and Operations Mgr, Michael, did his job professionally and very pleasantly. The cleaning staff, Ramona & Andres couldn't have been nicer. I'll get their quote in 24-48hrs. My fingers are crossed that it's within my budget and I can hire this terrific team! Thanks, Servpro East Naples!

After bad experience with other firms I was lucky to find Stephen Delgado and QCI. I received a…read moredetailed proposal with specific steps and deliverables. They met and exceeded all promises. Team was thorough and easy to work with. I highly recommend them.

The team at QCI were informative and professional throughout the entire process. Stephen Delgado's…read moreexpertise even uncovered an issue that I believe should have been discovered during the standard home inspection, but wasn't and Stephen saved me thousands a a result of his thorough inspection that went well beyond what competitors offered at much higher fees.

Dale Stuck, owner of Floods of SW Florida is the consumate professional. He always starts and…read morefinishes the job on time, he consistently delivers what he promises, he is honest, his prices are very fair, and he is a pleasure to work with! I am a realtor and for 10+ years Dale has been the only mold remediator I recommend to my clients.

I called Dale to assess damage caused by mold which manifested during the hot humid summer and…read morepower disruption. We needed to remediate the situation fast in order to accommodate our elderly mother who needed to get back to her home. I can't recommend Dale enough. He was professional, extremely thorough, reasonable and honest. Floods of Florida truly saved the day for us. This is a go to company!!!! Thank you!!!

We own a Home Watch business in Fort Myers, FL and have called on Brian to help educate our clients…read moreon the importance of preventing damage that can occur from high humidity going unchecked in their homes. Brian has proven time and again to be the go to expert in this field and has been an enormous asset to us, our clients and most importantly their homes. Dave H.

Sherilee & Pedro were very professional and did a great job helping remediate a leek around a…read morefaulty seal with our water heater vent/pipe.

Technician was prompt professional and honest. A valuable…read morecontact to have in hand. He assessed work to be carried out at below unit due to water leak, carried out mold detection very thorough.

I was given the UWRG after calling the plumbing nerds to locate a leak in my main water line…read more Initially they were upfront and nice people. That didn't last long. They tore up a significant section of my front yard, dug some deep holes. They never found the actual leak in the line. When I repeated called them to repair my yard they gave me a run around for a couple weeks the showed up and threw a few bags of dirt and couple pieces of sod on the damaged areas. This did not fix the damages done. There are still big holes in the yard. My waterline is clearly exposed cause their 'fix' has since settled and compacted. I can't run my mower over the are cause of the uneven terrain would damage my mower. I reached out to them again and have been ignored and brush off constantly. The lack of communication is absolutely deplorable. I do not recommend this company to anyone for any reason.

I highly recommend this company SERVPRO, for water damage and disaster restoration needs!…read more Their manager George is very knowledgeable and experienced in this field! He is a respectful professional! Give them a call!

We were flooded by Hurricane Ian. ServPro was the fastest response. They provided several options…read morefor mitigation. Henry, Trey and Zach were amazing. They responded quickly with estimates and equipment. They monitored it daily and provided all documentation for insurance. Trey and Zach drove in from TX to respond to the disaster. They worked tirelessly on my neighbors home and mine. We are completely dry and no residual odor. Everyone I have dealt with was professional, responsive, knowledgeable and extremely kind and empathetic. I had a very good experience.