I loved living in this apartment complex. Everything is well maintained; pool, landscape, parking…read morelots and most importantly the apartments. The manager (Rocio) is excelent and understanding. When there is a concern she addresses it immediately. I lived there for two years and I never had any issues whatsoever. I also loved the fact that its a gated apartment complex which makes it even safer to live in.

From the owner: We offer the best apartments in townread more

We have rented from Bear Creek Properties since 2018 and couldn't be happier. They are professional…read moreand detailed in their work. They respond before you even hang up the phone. They remember things when you even forget. They always wear a smile and even have a treat for your dog. This is the Management company that you always wished you had. So if you are looking for that company go to Bear Creek Properties because they are all that.

This is the best Property Management company with which we have had the pleasure of doing business…read more We have rented a house from them since summer of 2015, and it's been a refreshing experience. Whenever an issue has arisen, they have taken care of it in a timely, professional, and thorough manner. They are accommodating and if there is an issue, they ask if they can enter when we are not home. Their rates are competitive, especially when you consider the high quality. Phyllis is always super sweet, cheerful and proactive, and Lisa is so nice and helpful. Jerry is great at customer service, from service request to completion. Andrew helped us find a fitting home in a timely manner and helped our transition be as smooth as possible. As long as we are renting, I hope we can rent from Bear Creek Properties, and I would highly recommend them without hesitation.

Contrary to popular opinion we never saw a single bug at The…read moreCottages in Atwater, CA 2002 to 2003.

Funny how miss jones wants to talk about manager being drunk. Called his day off he can have…read morebeers!!!! Also sexually talking to tenants to move them to top of list. The owner had said no to this individual do to the facts her bf slap her in the face right in front of owner of the complex. He didn't want that on the complex. And we are such bad management why do we have tenants there over 10 yrs....... also there is an active restraining order on the said review person. Judge granted to us.

The maintenance guy has no experience in anything he does! We accidentally parked in his spot once…read moreand from then on he targeted us for everything! Upon move out and turning in keys the manager said we will be charged $200 for dumping a mattress, long story short it wasn't even us and she lied!! Definitely find elsewhere to live!!

Current tenant here. Have had nothing but issues with the woman claiming to be Managment there. She…read moredisregards ALL of our issues. Doesn't see them as urgent when they are. Have only been here for a couple months so far, and I will not continue our lease after the 1year contract is over. Nothing but issues and false promises to fix situations. If you want to actually get stuff handled you have to contact the OWNER. Which might I add, is a very understanding human being and is very helpful. When I contacted him, he was more than happy to help with our issue along with a 1 week rent credit. He TOOK THE TIME to listen to what was going on and DID NOT disregard our issue. Other than that, the apartment complex is a decent place to stay. Our place is remodeled on the inside (would ask for better but the apartment maintenance guy is the one who does it ALL) it's okay for the most part. If I had to chose this apartment again or move else where , were our issues will always be resolved and be treated with respect I would gladly find another place.

The manager is doing the best that she can do with what she is given. The new owners are not…read morelistening to her issues so it takes time to get things repaired and up and runnin. I personally have had no issues at this apartment complex and I have been here for roughly 7 going on 8 years. Manager is polite and great at what she does.

The pool is so dirty and underkept, management is trash should really get fired, and there are over…read moregrown weeds and grass!

I moved in last September and have had nothing but problems. The sewage pipes have clogged three…read moretimes in 6 months, flooding my house. I became very sick because of it. For months there was a roach problem. I'm not renewing my lease and they already rented out my house for October. If you're moving in at 150 castle dr, be wary. There was literal crap floating in my bathtub. They don't fix problems, just bandaid it. The front office folk are very nice, and so is the main worker Viktor. But this place is ridiculous.

Currently having an issue with my garage door remote working when it wants to. I have already…read morereplaced the battery. Went to the office yesterday (10/02/2020) at about 4:45 PM. The manager allegedly didn't have time to handle my request at that time. Told me to come by today (10/03/2020) at 9:00 AM. I came by the office at 9:00 to pick up the garage door remote. I was told that they had to put in a work order due to the programming of the remote... Thank you for wasting my time. Why couldn't you have told me this yesterday? This actually could have been handled two ways.... 1. I could have been provided the option to have the work order submitted 2. I could have been provided the garage door remote with the instructions on how to program it. It's as if the manager is doing the bare minimum to stay in compliance with state and local guidelines.

The rents here go up every year which makes it impossible for the people on a fixed income to live…read morecomfortably. Half the time the security gates are broken so that allows anyone to roam the property. Most of the older units have old leaking windows which means the utilities are more than older people can afford. Beware of renting here.

I actually like living here, but getting things repaired is a joke. Claims that work orders are…read morewritten, but no one ever come. Should not have to keep calling for the same request. My rent went up 100 dollars on the last increase (every year increase) but property is not maintained very well. I live on Senior side, Hot in summer air conditioning work half the time (Old unit was told unless the condenser finally stop it can not be replaced. Extreamly cold in the winter. Black mole issues, various insect infestation per season, Invested in lots of sprays that do not help, unfortunately I am not financially able to move at this time, but thinking I need to sooner than later. Kudos to the tenants that has good experience with management, not all get the same treatment.

Tenant turnover used to be the worst for me... like seriously stressful. Every time someone…read moremoved out I was bracing myself for months of vacancy, showings that went nowhere, applications that looked good but flopped, and then sometimes ending up with tenants that weren't even good. My old manager? meh... didn't really care, made me feel like I was losing money and it was all on me. Chambers kinda changed all that. Vacancies dont drag forever anymore, tenants actually pay on time, treat the place decent... sounds simple but after what I went thru before it felt amazing. Tenants seem way calmer too. Less drama, fewer complaints... stuff actually gets handled. Chambers takes care of the communication, maintenance, all that stuff without turning it into a headache. Tenants know who to call and stuff actually gets fixed lol. I also like that I'm not just left guessing anymore. New applicant? I know. Lease signed? I know. Something pops up? I hear about it before it's a bigger problem. I don't feel outta the loop like I did before. Honestly... I'm not stressing about who's living there or how long it'll sit empty. Things feel steady now. After years of chaos and headaches, this kinda stability is worth way more than I thought it would be. Thank you Chambers.!

Before Chambers Property Management, I honestly felt like I was on my own. I technically had a…read moreproperty manager, but actually getting help was another story. Questions would come up and I'd either get no response or something super vague days later. After a while, I just stopped asking and hoped nothing went wrong, which isn't exactly comforting when real money is involved. Once Chambers took over, that changed pretty quickly. Now when I have a question, I ask it and I get a real answer. Not days later. Not after following up multiple times. Just a normal, timely response like you would expect. It sounds basic, but it made a huge difference. What really stood out to me was how approachable they are. I've asked about lease stuff, tenant situations, random landlord questions, even things I probably should already know. I never felt rushed, brushed off, or made to feel dumb for asking. There were also times I reached out about things that weren't urgent at all or weren't technically their issue yet. They still helped me think it through and gave honest input. That was unexpected and genuinely appreciated. At this point, I don't feel like I'm guessing anymore. I don't feel stuck or unsure every time something small comes up, and that peace of mind alone is worth a lot. Thank you Chambers Property Management!