Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

This company's surveyors placed the split boundaries wrong 2 time's and when I called Miller Land…read moreSurveying owner Mr Dan and told him the boundaries were incorrect he got mad at me he was so unfair to me he's surveyors made the mistakes and then he gets infuriated with me !!! and tells me I'm costing him alot of money ! It wasn't my fault his surveyors made the mistakes !!! As a result of Mr Dan unjustly being infuriated at me for his surveyors mistakes he retaliated against my subdivision and purposefully did not write up the water easment into the 2 new legal descriptions of the minor land subdivision he did me so wrong he's caused me financially ruin !!!! If he just would have done the job I asked him to do right I would have been able to sell my property back in January of 2022 since that time till now I am unable to sell my property and my realtor told me that Miller Land Surveying was supposed to write up the water easment along with both the 2 new legal descriptions and shes perplexed as to why Mr Dan did not ! This company screwed me and caused me great financial ruin I told the owner of the company exactly wat I wanted to split my 9.7 acre lot and to make the rear east back end into a 4.365 lot because I was selling that lot with the house on it!!! I explained to him that the well was on the west front end and that the well was on that side so I told him to document that the private well was to be a shared well for both the front west and rear east lot's so that I could sell the rear 4.365 lot with my house on that lot and he new wat I wanted because I explained this to him !!! He cheated me and really cause me financial ruin because he did not make out the water well easment on the legal descriptions till now I'm unable to sell my lot and house as a result of this company failing to do the water easment and I don't have money to go pay another surveyor 2000 dollars more to do the water easment just because MILLER LAND SURVEYOR SCREWED UP AND FAILED TO MAKE ME THE WATER EASMENT !!!!

I called to discuss my situation and learn what options existed. Spoke to Dan -- he was very kind…read moreand took the time to listen and understand. He then proceeded to give me information on what to consider, etc. I was pleasantly surprised at his level of customer service -- AND I'M NOT EVEN A CUSTOMER (yet). Overall, great impression and would assume that their quality of work is just as good.

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

https://www.calameo.com/books/006743856eb7d0cd19542 YIKES!…read moreRUN from this place, they have fraudulent notaries that will sign anything and take your personal info years later and strike when they are ready!

It was an amazing experience. I did my first wholesale deal and they walked me through the entire…read moreprocess. They do hands on training and have the contractors and design people to make for a successful fix and flip. Not like these fly by night people who work out of Hotels. Daniel Scott is an incredible Real Estate mentor.

Myriad team went far and above to accomplish our move from FL…read more Doug in particular will work hard for you in finding the best home for your needs ​

Danny and his team are the best! Their professionalism, communication, and knowledge made the…read moreentire experience so smooth. I can't recommend them enough! From start to finish the entire process was excellent!

Our friends were celebrating their 50th Wedding Anniversary, they mentioned a short video with…read morephotos/music of their lives together would be so special. I thought this would be a great gift, so not having much time, I reached out to Alex. We discussed the project, agreed on a price, and he was able to get it done rather quickly. He ended up working with my friends directly, and the finished product exceeded expectations. Alex was easy to work with, excellent communication, offered smart feedback, and the quality of the finished work was GREAT! He made the day special, one my friends will never forget, thanks to the video. Highly recommend his services.

We met a few times. They were very accommodating and easy to work with. He seemed to know exactly…read morewhat I was going for, and after a couple of shoots, he nailed it! I appreciate all the time, effort and consulting that he offered as well.

I have worked with Zell Commercial for a number of years. They have been fair and professional…read more They have always had my best interest in mind, making me feel like their own family. Zell Commercial is quick to respond and is concise with their communication. They have a strong understanding of commercial real estate laws. There is a reason they have a great reputation in the Phoenix area. Not only would I highly recommend Zell Commercial to my own family and friends but to anyone.

From the owner: Zell Commercial's focus has been helping our clients with their retail commercial real estate…read moreneeds. Our team is dedicated to exceeding expectations. Some of our services include: Retail Brokerage Landlord Representation Tenant Representation Property Management Property Sales Asset Management

FLAWLESS. If you're buying or refinancing, Jeremy and team are a type-a-gen-x dream come true;…read moreorganized, responsive, and on top of every detail. They made our home buying experience completely seamless. Thank you Jeremy and Christy, you really were amazing to work with!

Jeremy was incredible to work with! He was extremely communicative, kind, and trustworthy…read morethroughout the entire process. We really appreciated how transparent he was and how willing he was to answer all of our questions. Our prequalification form was delivered in less than a day to our email, which we appreciated the swift deliverance. Even though we ultimately decided to go with a different lender to take advantage of incentives through a new build, we genuinely enjoyed working with him and would absolutely recommend him to our friends and family & will keep him in mind for the future in real estate. Highly professional and truly cares about his clients! Thank you Jeremy & Fairway Mortgage for taking the lead in getting us into the real estate world!