They are passionate about patient care.. Customized patients needs and quick start of care.read more

Rafael and his team are quick to assist in patient care, and to answer any questions our providers…read moremay have. Always available, friendly, and efficient. Thank you for being there for all our patient home healthcare needs!

Visiting Angels Ocala (VAO) has been providing continuing outstanding and compassionate service for…read moreour 94-year old dad since the first week of March 2020. The entire operation and everyone involved has been professional and focused on providing the best care possible. Dad experienced some medical problems (completely unrelated to the care provided by Visiting Angels) after a year into the VAO care program which resulted in changes to his living arrangements. VAO was understanding, cooperative, flexible, helpful and supportive in making adjustments to Dad's care program. It has now been nearly 18-months since VAO began providing services. We have never had a problem with billings, services, care-givers, or compliance with the scope of services provided by VAO and the outstanding staff. Dad has been cared for by one person for the overwhelming majority of time - but there has been a limited number of days when other caregivers were required to fill-in (due to illness, doctor visits, family emergencies, etc) for Dad's primary caregiver. The "substitute" caregivers were each well informed of Dad's condition/personality before arriving and each provided good, friendly, quality support that was welcomed by Dad. If you're ever in need of a reliable home health care service to provide care, companionship, light housekeeping services, assisting with meal preparation and clean-up, personal hygiene and grooming support, and a compassionate friend to help care for a loved one, I would certainly strongly recommend VAO. Reach out to Elizabeth or Kandice and find out how VAO can work with you in developing a program that works best for your loved ones needs and interests: the costs for care are very reasonable given the quality and reliability of services.

Haven spoken to Visiting Angels on Tuesday and they were at my mother-in-law's home on Wed. Our…read moreparents live in Florida as we are in Vegas, so it's hard to monitor their well-being from so far away. Even though they have awesome neighbors and friends, it was time to have more direct home care for them. I have the pleasure of speaking with and dealing with Veronica, she jumped into play and organized a game plan to assist with our parents. Veronica is on top of her game, she right away called our Mom's Doctor to find out her medications and Doctor appointments. Veronica set her up with a Caregiver right away and started on Wednesday. If you have elderly parents and don't' live by them---I would 100pct support and recommend Visiting Angels... Thanks, Veronica for your continued help and quick response's...

Jim and Mary Samuelson are some of the best people in the world. Truly committed to doing good in…read morethe world, one person at a time. If your loved one needs non-medical assistance, then give them a call, your Mom or Dad deserves caring people! It's with the highest regard that I would recommend their Ocala Home Instead team.

I would highly recommend Home Instead of Ocala. The owners are compassionate and of high…read moreintegrity. They will care for your loved ones as if they were their own.

mostly good except for first late night nurse that either blew my IV with morphine or shot morphine…read moreinto an already blown IV. her answer when I pointed out the sudden rash and itching was "what do you want me to do?"

Terrible hospital. I was in so much pain in the waiting room that people kept telling the staff…read morethey needed to help me. It was so bad that a group of people did a prayer circle around me. Then I had a doctor yell and scream at me when I was admitted and in my room. As he wanted to do something to me, and I said it would be fine if they blocked the area first. As it was in so painful that I couldn't even touch it. When I tried to tell the doctor that I am allergic to the stuff they give you to drink for a colonoscopy . He told me to shut up. I ended up vomiting all night long was covered in sweat. They had to change my bed four times. My blood pressure was 205/120 . That with giving me antinausea medication and pain medication every four hours I only drank about a cup of the stuff than the same doctor came in a yelled at me for not drinking more of it. The nurse had to stick up for me. I would not recommend anyone to go to this hospital. The doctors have no care for their patients. . If I could give them a -10, I would

excellent one to one Therapy. very consistent , yet challenging within my physical limitations…read more would highly recommend. Maureen H

I have a slight memory loss. I could not get them to…read morecontact me before an appointment. Call or send a text. If I missed an appointment I ALWAYS got a call telling me I had missed one. They must have to do that to get paid. I went in to talk to the manager. He was not there. I left a message with the receptionist to have him call. He did not. Goodby Strive !

The staff is very caring and kind and goes out of their way to care for their patients. I like…read morethat it's a not-for-profit business and that they are based in our community.

My stepfather was forced to quit his job. Two years ago, he had his leg amputated, and months…read morebefore that, he underwent a hip replacement on the same leg. On top of that, he was battling advanced liver disease and had survived two heart attacks. Last Thursday, my mother called me in distress--his condition had worsened. He was hallucinating and had lost control of his bowels, something that had been happening for weeks. When we arrived at the ER, we were told his symptoms were the result of liver failure. Still hallucinating and in unbearable pain, he was admitted to the cardiac floor. As anyone with experience in a hospital knows, weekends bring delays. While the nursing staff has been exceptional, and some physicians have gone above and beyond, the system itself is failing us. My mother, elderly herself, can no longer care for him at home. But to our shock, we found out that because their combined income is slightly over $3,000 a month, they don't qualify for assistance. How is that a fair measure? This is not a safe discharge. I pleaded with them--home is not an option. I requested end-of-life care to keep him comfortable, praying that hospice would be the answer we've always been told it is. But then we hit another roadblock. He was denied admission to a nearby hospice house because he wasn't on pain medication. Desperate, I contacted his physician, who personally ensured he was given something for pain and that the denial was reconsidered. The next day, my mother called--staff were at his bedside, asking if he was still in pain. Because he had finally received comfort measures and was no longer actively suffering, they again denied him inpatient hospice care. I begged them to reconsider--he has no insurance, we have no money, and sending him home is not safe. But the system doesn't care. They say he's "in his right mind," yet moments later, he's confused and hallucinating. And when he briefly returns to lucidity, he apologizes to us, saying, "I know we don't have the money for me to die. I didn't think it would be like this." The very safety net that was supposed to exist for people in his situation is nonexistent. Their only advice? Take him home, and they'll send someone to check in. That's it. Before you donate a dime to hospice organizations, look beyond the polished image they present. Ask for the real stories, not just ours, but those of countless others left without options. Some hospice facilities won't take you unless you're expected to live only 3 to 5 more days. That's not what hospice was meant to be--it was supposed to provide dignity in death, to allow families time to say their final goodbyes. The nurses caring for him are shocked he's lasted this long. But I guess unless a patient is in a complete coma, they don't qualify. Meanwhile, the executives running these organizations will never have to worry about what happens to their loved ones when they're too sick to work, uninsured, and making just barely too much for government assistance. The services that were supposed to be there when people like my stepfather needed them most haven't just fallen short--they simply don't exist.

I had an incredibly traumatic and deeply disappointing experience with Hospice of Marion County…read more From the start, it was clear that compassion and dignity were not a priority. My father, my family, and I were all aware he was dying--yet hospice staff repeatedly reminded us of this every day, both in person and by phone, with a disturbing lack of empathy. We eventually had to ask them to stop, as it became emotionally harmful. We were informed they would assist us in finding a long-term care facility, but once they left our home, that support vanished. Calls and messages went unanswered. We felt abandoned during a time when we needed them most. When my father passed away at home, I immediately contacted Hospice. The nurse who arrived expressed a brief, perfunctory condolence and then quickly asked me to help move my father's body--while I was still in shock and grief. To make matters worse, I was then asked to complete a survey about their service, while my father still lay in the room. From enrollment to his passing, this entire ordeal lasted only 10 days--but the damage done to our emotional well-being will last much longer. This was the worst experience of my life. I would not recommend Hospice of Marion County to anyone. They failed my father and they failed us when we needed compassion most.