Disappointing and Unethical Pricing "This company is only…read moreafter money" all the real review have this in COMMON including me. I had a very disappointing experience with Wooten Appliance Repair. They gave me a clear estimate of before starting the job, which I agreed to. However, after the work was done, I was shocked to be charged double than the agreed upon original estimate. The technician offered no explanation and no reasoning. This is completely unprofessional and unethical. Pricing should be based on the job, not who I am or where I live. I went ahead and paid the full amount. I would not recommend Wooten to anyone looking for honest or transparent service. I feel taken advantage of, and will be warning others to stay away.

Would give more than 5 stars! Asked him to remove a stacked washer, haul away, and install new top…read moreloader. Daryl was prompt, knowledgeable and professional, did an excellent job! His price was fair and reasonable. Would definitely hire again!

We went with ADU a few years ago when we were remodeling our kitchen. They provided the new…read morecooktop/oven combo and the new refrigerator. It was fine, they were up front and honest about the products and pricing. And they helped us to find a set of appliances that perfectly fit our needs. Four star experience, easily. What makes this a five star review is what happened today. Our refrigerator stopped cooling. It was already out of warranty, but Crystal (sp?) who took my call worked with me and the GE repair team to set up an appointment to get it fixed. She didn't have to do that. She could have just said, "Here's there number, sorry about your fridge." But, she went the extra mile, proactively called GE, and provided them the details so I didn't have to repeat them. Then, she conferenced us in on a call and finalized the details. This... THIS... this is what outstanding customer service looks like. No, I don't have to do anything for you outside of my usual job, but I'm going to because I value you as a customer and I'm sorry you're having this problem with a product we sold you. I can't recommend ADU enough for their customer service, products, and pricing. I will definitely be looking to them first for any appliance needs going forward!

i visited the Linthecum store looking for kitchen appliances. I was impressed with the time the…read moresales person took to understand what I wanted and the info he provided. He promised a proposal by the following week. Never heard another word from ADU

Lowe's didn't have the part I needed so the rep called Ferguson's for me. He spoke with someone…read morewho said they had plenty. Since the Lowe's guy thought they closed at 5:30p I drove right over and arrived at 5:20p. Door was locked and was told they closed at 5p. I must have looked pitiful enough b/c the guy let me in, looked for the part on the shelf, it wasn't there so went to the back and brought it out for me. The part was only a few bucks, not something they made much money on, but I was soooo relieved. It was a fridge part. I have a family of 8 and had been without our fridge a couple days. STRESSFUL! Thank you Ferguson!!

Jason and the crew here are top notch! Came through in the crunch. Only plumbing supply within an…read morehour's drive that had what I needed. He gave me different, detailed options with pricing and a complete explanation on everything. Great People! I'll definitely be back!

I think I have officially visited every hardware store in pasadena and Glen Bernie so now we have…read moreto travel to other parts of AA County. After striking out at a different location, Jeremy ordered what he wanted ahead of time, so they had it ready when we arrived. No need to wander the aisles. It was hardly worth the effort to unlatch me from our van so I could accompany him inside. But it was blazing freaking hot so I went inside for all of seven minutes, while Jeremy paid for his purchase. I think my favorite part about shopping at Home Depot is that their website tells you where to find everything that they stock: aisle number, section, down to individual item number. Its super helpful, when I remember to use it, and my phone isn't being a cranky piece of crap by not loading web pages. I wish more stores would add the ability to find the item in store to their websites.

This Home Depot location is very under staffed. on one occasion, I was looking to purchase some new…read moreappliances and it took forever to get someone to come and help. I had to ask 3 different employees and still no one came, despite them announcing it on the speaker. A different occasion involved almost a 20 minute wait for someone to help me make copies of keys. The value is good as any other Home Depot, but the wait is too long. I would only recommend going here if you know what you need and do not need any help - otherwise, I hope you have a lot of patience.

Got an excellent quality used fridge with modern features from here at a good price when my ancient…read morefridge finally died. Was thrilled to save hundreds dollars over buying the same product new. Delivery and installation was quick and painless. They even hauled away my old one.

From the owner: USED Working Appliances for sale 3 months warranty…read more Delivery available Hookup Available

I was condescended to, bullied and threatened here today by a sales person and it was so shocking I…read moredon't know what to say. This dude was so instantly nasty to me, dismissive, condescending, just awful. I literally don't even know what I did wrong but try and buy a stack of books and try to get a discount cos I was buying a whole stack! Never ever before met a rude person here in the twenty years I've been coming (since before ravens stadium was built and they were across the street). I've bought thousands of dollars worth of appliances here (2 $500 stoves, a $1000 fridge, two dishwashers, and two washers and dryers), not to mention hundreds upon hundreds worth of lumber, trim, windows, doors, miscellaneous hardware, etc. I bought 400 dollars worth of upholstery cloth one time alone. I come in, I don't mess around, I know what I need and I am a friendly nice customer. (Because they use your phone number when you buy, also? they should be able to SEE this). I was buying BOOKS. Books are not their main business (and to be honest their prices are so out of scale it's crazy compared to thrifts--10 dollars each for a used hard over cover book from the 80s? I think there was one vintage item or two--I collect golden book kids encyclopedias) In the past they've basically tried to GIVE me books I wanted to buy! I wasn't buying anything from the "special glass cases. I asked Josh what they could do for me on these 20 books that I promise no one wants. (I promise). I picked up so many cos I have always been given a little break on stuff here! It's literally the way I thought they do business!!!! Nope. Not a single red cent. Off ANY book EXCEPT one they wanted 20 dollars for that didn't cost 20 new! (No it was not old or vintage!) I had 100 bucks of books in my cart he couldn't do 80? He wouldn't even discuss it and when I was frankly totally taken aback by this since it's so counter to EVERY EXPERIENCE IVE HAD THERE FOR OVER 20 YEARS--he threatened to call security on me!? For trying to bargain?????? These were all crap books. I want them for myself and to show my husband AND I make art from them. I'd have paid literally 10 for every set of four of these books at thrift. They wanted 10 and 15 dollars EACH. It wasn't just he wouldn't deal at all on price. He treated me like a criminal for no reason at all. He had his hand on his walkie talkie and when I kind of laughed just thinking he was driving a bargain he said he was going to call security on me!!!! He did this because I had the temerity to say "come on, not any discount at all? I'm buying in bulk!" And I mentioned I've never had them not come down on price on anything ever! I am a short, friendly 53 year old mom. fyi. What the living heck is going on with this place? It was SUCH an unpleasant and weird experience. I feel horrible. I will take my business to loading dock.

I entered looking for a book case, which i found, amidst all the treasures of Baltimore. I almost…read morepurchased outdoor furniture (it was December), a church adornment taller than my roof, some medical supply equipment, and a desk. None of which i need. Relax, I only bought the bookcase, but it could have been trouble... Definitely going back when it's warmer! Bring a coat and coffee! Bathroom is inside!

My washing machine worked intermittently so I called Olympus. This guy came and took my machine…read moreapart, shines his flashlight around and simply, said "there's nothing I can do, your main board is burned out, and they don't make the part anymore." Put it back together and charged me $75 and left. I then found the board Amazon, and replaced it myself.

First visit to repair dishwasher was bumpy, tech put in wrong part and it took 3 days to get the…read moreright piece in. That said, Rafael, the owner, took responsibility and came out with the original tech to correct the issue and seems to have gotten it straightened out. I appreciate his responsiveness and both gentleman were very polite and friendly. I'm hoping the issue (leaking) is not resolved. I did very much appreciate their quick response, both when I first called and in getting the part in/coming out. All's well that ends well.

Thank you for being honest and charging me the agreed- upon price....my dryer is now working…read moreperfectly!

I called them in a panic because my refrigerator stopped cooling despite the compressor working…read more They were at my house within 15 minutes of my call. Unfortunately, they had to give me the bad news that it was not economically sound to attempt to repair it. I truly appreciated their honesty.

The company, "The City Discount Appliances" of Baltimore, MD on Annapolis Rd, is the worst, I…read morerepeat, worst company I have ever worked with. I will be reporting them to the Better Business Bureau and even further taking legal action against them. After I fired them from the job, they cashed a check for the additional 2,000.00 costing me a total of 6,000.00 for unfinished, sloppy work where they left CASES of beer bottles around my house, in my yard, boxes of cigarette cartons inside my house, open bags of trash where I had the potential of being fined by Baltimore County and further left my toilets with unflushed feces in both bathrooms that was also on the surrounding walls. Again they had the nerve to cash the additional check that was written to them to fix the problems that never happened and wasted valuable time and money on my end and my wife and myself had to do the painting and cleaning on our own time. The reason why I am giving them 1 star because I don't have the option to give them a negative 10. Horrible.

From the owner: Locally owned and operated with over 10 years of experience. We have everything for your home…read moreappliance needs. Come visit us today or give us a call with any question!