We purchased a Vissani and looked the owner straight in the eyes, demanding to know what type of…read morewarranty this unit included. He confidently told us there was a one-month warranty from the store, and if we registered it, we would receive the factory warranty. In February, we discovered that the unit had stopped working. When we contacted the manufacturer, they informed us that they couldn't honor the warranty because the unit was sold by an unauthorized dealer. I took this critical information back to the store and confronted the owner, who shockingly attempted to sell me a freezer that I wouldn't even consider placing in a rundown property. I made it very clear that I'm not struggling financially and could easily buy a new freezer from Home Depot. However, I was reassured that I had a warranty on the unit I purchased from him. The owner then tried to push another unit on me and dismissed my concerns, claiming he couldn't do anything. If you're running a business, you need to stand behind your products. If you knew I couldn't get the unit warranted, why would you mislead me? This is unacceptable business practice. If you choose to shop there, ensure they can guarantee that your unit is covered by the manufacturer. Otherwise, you risk it sitting at the roadside waiting for the trash man after nearly five months. Don't let the reviews deceive you; bad business will always be bad business. Before you leave the store, make sure the unit has a serial number on the back. Don't get trapped like I did.

I want to let everyone know that if you are looking for a great bargain and great customer service…read more look no further. I had an issue with my refrigerator that I purchased. I had purchased a brand new G.E. refrigerator that was supposed to be a garage ready refrigerator. I purchased the refrigerator in December 2026. While using it for the last 4 months I did not realize at the time that my purchase was actually the wrong model and that it was not a garage ready refrigerator. I didnt realize because it was still cold in my garage so I didnt see any issues at the time. Now the weather has changed and my garage is hot so I was seeing how my refrigerator was struggling to stay cold inside. I own a micro bakery and I use it for many loads of sourdough bread. I called appliance 4 less and told them that I had looked up my refrigerator and that the one they sold me was not the one I had requested. I told them that on purchase I stated that I needed to have and only wanted a garage ready refrigerator. The kind woman did not argue with me and tried to help me. She looked to find me a garage ready refrigerator and told me they did not have one. The customer service I received was amazing especially in today's time you really dont find good customer service anymore but you do here. Because she couldn't find a refrigerator that I needed she offered to refund my money even with it being 5 months that I did use it. I was so surprised and honestly I expected to have many arguments and needing to get my credit card company involved but I didnt have to. I can say this company truly gives the best service its starts from the minute you walk in the door. I even got a free warranty on the refrigerator which was amazing. So if you are looking for an appliance I would not go anywhere else. This is the second purchase that I had made with Appliance 4 less and if I ever need or have someone I know that needs an appliance I will always tell people give appliance 4 less a chance. They might not always have what you need but if they do I would purchase the appliance at appliance 4 less because you won't regret it. Thank you appliance 4 less im sorry my purchase didnt work out. But I do want to say thank you for providing me the best customer service.

We are so glad to have found Appliances 4 Less on Shad Road. We purchased a brand new LG…read morerefrigerator which is currently in the major big box stores (Home Depot, Lowe's, Best Buy,etc) and we paid $1000 LESS than what the other stores were asking. The owners Fiona and Kobe go above and beyond to make their customers happy. We cannot recommend doing business with them enough. We will be back for future appliance needs. Also, their salesperson Ary is very helpful too. Thank you Appliances4Less on Shad Rd and thank you Fiona, Kobe and Ary!

It's been a few years but the technitian from Arlington Appliance Service made a lasting impression…read moreon me. He was knowledgeable and arrived without delay. He explained my options and offered practical advice. Plus, his rates are very reasonable.

I have had great experiences at Setzers. I have bought 6 appliances from them. The whole team is…read moregreat and have had no issues if there is even a small blemish on delivery (actually sent back a range at direction of the sales person due to a minor manufacturing blemish). I went to Ferguson's down the street first and had a fine experience, but the service and prices are what made me go with Setzers. This past time I have been working with Scott Bissell. Scott did a great job informing me of my options and trouble shooting issues with my current appliances (even before I bought new ones). He has been extremely responsive to any questions I have and keeping me updated with delivery information and instruction on how to inspect the deliveries. He has made great recommendations on installers (he gave me options for price points and explained the benefits of each option). Would highly recommend buying from Setzers and working with Scott or Blake.

Ordered appliance last September and still not in. Came in 3 months later than promised. Then,…read morefind out sales rep ordered wrong one. Communication and follow up has been very poor. Still not resolved after 8 months.

Called to buy a speed queen. 2 times the salesperson was unable to tell me whether it was in…read moreinventory, ordered, or whether any would be coming in. 3rd time, my husband called and person who answered phone said someone " would call me back because evrryone was busy". Surprise... no one called back. So this business is so busy they don't care whether you buy from them or not. This is why it's hard to " buy local". As a business owner myself, I would never treat an inquiry as an " inconvenience". Not only did you lose the sale of 1 Speed Queen but we had intentions of buying more for our rentals.

I have an appointment scheduled so I'll be back to let you know with the kitchen and bathroom…read moreremodel we are having done

I ordered my appliance package through salesperson Don. Was offered, in writing, the option of…read morereceiving a monetary refund or an extended warranty if I went with a current promotion. I chose the extended warranty as I had spent a great sum on the Wolf/Subzero package that included a total of 7 appliances. The extended warranty offer was the deciding factor as to why I purchased this particular package. The appliances came in staggered, with some taking well over a YEAR to arrive. Of course they blamed in on the manufacturer and Covid. Upon arrival and install, the installation "professionals" at First Coast Supply damaged my brand new custom cabinets. I had to have them repainted. Then, when it came time to ensure that I had indeed received my extended warranty, I learned that I did not have the extended warranty as agreed due to not "selecting" this and filling out some form. This was the first I heard of it and I certainly never received the form. First Coast supply had over a year to inform me of this and never did. First Coast Supply has essentially placed the blame on me and is refusing to do anything about the situation. Their response is "we cannot do anything about it." Some much for customer service. This is the second full kitchen appliance package I have purchased from First Coast Supply. I would highly recommend avoiding this business for any of your needs. They are happy to take your money and then when they make a mistake, they blame it on the customer and refuse to make it right. Don't make the same mistake that I did.

I had to write this. Trying to do business with these people is frustrating. I've spent…read moreliterally, tens of thousands of dollars since 2009-10 through 2025, but it's frustrating dealing with these sales people. Marissa in particular. How does she keep her job? I've purchased all my kitchen appliances and 2 Bidet toilets over the years. They have a great showroom and I wanted to give them MORE business just this week but Marissa never, NEVER calls back. I'm done, I'll spend my money elsewhere. The owner obviously makes tons of money to not want my business.

They did not have what I was looking for:Japanese magnolia…read more But, I did find gardenias! I bought one to replace the one that I had in my back yard for so long. We bought flowers, sod, and 3 in 1 fertilizer for my front yard. I love that Ernie has a green thumb. I will do the fertilizing. $99.00 plus tax

Bought a toolchest and needed to rent a truck. Went to get one and they were all rented. Went the…read morenext day and their computers were down. Walked over to talk to the girl at the Customer Service desk to let her know we were working on picking it up, but of the issues. She was great. She said they typically don't hold items, but given what all was going on they understood and tagged my item so it didn't get put back on the floor. Her and the guy working in the rental area both helped us find other options and another Home Depot who had rentals available. We ran over and got one and were able to pick it up. They were both extremely nice, as was the person how helped me w/ purchasing the toolchest and the guy in customer service who checked us out

Great service,great value for the price.Great sleep agents.Togos and Charles are very helpful and…read morecourteous.They have a lot of patience with the customer.

I had never been to a mattress store and intended not to buy until I spoke with Karen. Karen…read moreprovided all info and explained the differences in all matters which just led me to purchase.