Michael hooked up my dryer vent and looked at my washer. He recommended newer options since it…read morewasn't cost effective to repair and it was the best outcome for the service call.

From the owner: We are a small locally owned and operated business that specializes in major appliance repairs. We…read morehave the best customer service and team around. We are built on honesty, integrity and giving the upmost best service experience in the Indianapolis and surrounding areas. We offer labor and part warranties on everything and we go out of our way to provide you with the upmost respect and service you deserve! Please let us know what we can do for you today!

This store offers both appliances and some furniture. I will say their selection for appliances is…read moregreater than their selection of furniture. I decided to buy a BRAND NEW LG washer from them, listed at $500. We decided on this one because it was new with the packaging as well as it coming with a 1 year warranty. All together my total was $570 which included taxes and delivery. The delivery man was about an hour late to delivery. I had to call the store owner only for him to tell me the delivery man was lost and he gave him my number, I asked for the delivery man's number. After speaking with him he arrived within a couple of minutes. I wasn't sure why he didn't just call as soon as he was lost because he had my number from the order form. He also showed up alone with no moving help, so my stepdad had to help move. If he hadn't have been there, there's no way the delivery man would have made it in successfully. He hooked up the hoses but didn't stay to allow us to make sure everything worked okay. Thankfully it did so there were no issues with that.

I just love this company years ago I bought an electric dryer and it was the best one I have ever…read morehad and my washer had issues so I gave wash& dryer to granddaughter I went a bought a matching set very nice clean and works great it is energy efficient so I wasn't sure if it worked right or if I even liked it but Michelle called and calmed me down explanded to me how washer was working and was here the next morning to make sure I had it figured out and was getting along with it I'm pleased to say I really do love the set and it works great thank you for everything and have a great Christmas and new year sherry david very happy customer

No Show - Unprofessional and Disappointing Service…read more We had a scheduled service within a confirmed time window, but no one showed up -- and we received no call or update. I had to follow up myself just to find out what was going on. We requested the first available appointment, yet they couldn't even commit to or communicate a time slot. Completely unprofessional. To make matters worse, this company was assigned through our stove manufacturer, and the appliance is still under warranty. This reflects poorly on both the service provider and the manufacturer. We expected better coordination and accountability.

Got a nice ding in the door of my newer LG refrigerator, of course right front and center. Covered…read moreit with a magnet for a while until I decided to see if it could be repaired. I contacted LG customer service, which referred me to a Mr. Appliance location out of town. That employee referred me to this location. I called and got right through, setting up an appointment for my preferred date and time. I was texted the day before with a time window for my estimate. Jacksen, the tech arrived at the predetermined time. He was quite friendly and explained that pulling the dent out probably would still leave a spot. He gave me the repair options and eventually quoted me a price for a new door. Still less than a new refrigerator...and frankly, I like mine so I want to keep it! He did mention due to shipping delays. It could take up to six weeks to receive the door. No problem, magnet went back on for a disguise In the meantime. I was contacted around 3 weeks later and my door had arrived! Jacksen came back with a partner to install. They were prompt and even cleaned up after themselves! I did have one minor issue with the divider between the two doors not closing correctly. I called the company once more and Jacksen came back to adjust. He took maybe ten minutes to fix the issue, and again was very friendly and knowledgeable. I'd use Mr. Appliance again (although I hope I don't need to for awhile)!

2nd time here! N Mr. Mike has take care of very well n made sure every transaction has been smoothread more

For a great price on a display microwave. Marked down to 299 from 900. Very satisfied.read more

I called four other appliance parts stores looking for a washing machine drain pump. No one had it…read morein stock. It could come in anywhere from one day to 3 weeks. Prices were $123 up to $187. I called All Appliance Parts and they had one in stock for $59. He said to bring in my old pump to test it. He said he didn't want to sell me something that I didn't need. He tested it right there and showed me the odd noise showing that the pump had failed. Not only did he have the right part, in stock, at the best price, he gave me a military discount on top of that. I got home and installed the new pump and it's working just fine. I just found my new favorite appliance parts store!

No frills place with a very knowledgeable friendly guy running the counter. Worth the drive to get…read morethe part. Thank you!

Corey and his team were great. They responded quickly and saw to our call even though it was the…read moreend of day Friday. They quickly repaired the dryer and, in concern for our safety said we should not run it u til someone cleaned out the vent. His concern for our safety was comforting. They were efficient and did a nice job of making sure the space was clean when they were done!

Best in the business very professional on time and reasonable pricing they was in and out and fixed…read moreeverything that was goin on with the appliances that we were having issues with.

Nate went above and beyond to fix a dishwasher for us. He even found out I was using the wrong pods…read morein my appliance!!

First, I called and David was able to get me scheduled for the next day. Great communication with…read morethe appointment. Michael was very professional, knowledgeable and courteous. He came in and diagnosed the issue of our washer within minutes and gave us a quote to have it repaired. He offered us recommendations on which products are the best products right now on the market. I would use and recommend Pettyjohn's again in a heartbeat!

Our daughter's dryer died after a basement flood. I poked around CraigsList, and noticed that…read moreMatthews had used dryers for sale. I talked to Rhonda, and was impressed with her candor. 40+ years in business, 30-day warranty, and relies on repeat business rather than advertising. I took our dryer to them, hoping for a $25 credit against a used machine. Instead, they gave me the number of the part I needed, which I picked up and brought back late that afternoon. In half an hour, they installed it, and I was on the way home. How many places would repair a broken belt rather than sell you a new dryer?? ...Customer for life!!!

this family owned business is amazing and they know everything about all appl. and they repair them…read moretoo and sale nice used appliance. very professional and generous family and staff. their used appliances look new and work like new.

Our Samsung dryer started making some pretty awful noises, and after one failed DIY attempt (plus a…read moreziplock bag of "extra screws" ), we knew it was time to call a professional. Broad Ripple Appliance came highly recommended by a friend, and they absolutely lived up to it. Scheduling was quick and easy, I spoke with Brad, who got me set up for a next-day appointment. They do charge a standard $70 diagnostic fee, which felt fair. Brad gave me a heads-up call before arriving and showed up right on time. Even better, he came fully prepared with the tools and the replacement part needed, so he was able to fix the dryer on the spot. You can really tell he takes pride in his work with great attention to detail, and he even shared some helpful maintenance tips for the future. Best of all, the dryer was fixed the same day, and reassembled properly this time, with no "extra" screws left behind. Fair pricing, friendly service, and high-quality work. They do accept credit cards, but recommend cash or check to avoid a 3% fee (which gave me a reason to dust off my checkbook). Highly recommend, and we'll definitely use them again--hopefully not anytime soon!

Had an issue with our oven, and after comparing prices in the area, I chose to go with BR…read moreAppliance. I'm very happy that I did. They were easy to schedule, came on time, and most importantly, Brad, our technician, was very professional. I appreciated his customer service skills, quick but thorough work, cleanliness, and honest, reasonable pricing. The oven works like new. I'll definitely use BR Appliance again for our household needs.