Our Samsung dryer started making some pretty awful noises, and after one failed DIY attempt (plus a…read moreziplock bag of "extra screws" ), we knew it was time to call a professional. Broad Ripple Appliance came highly recommended by a friend, and they absolutely lived up to it. Scheduling was quick and easy, I spoke with Brad, who got me set up for a next-day appointment. They do charge a standard $70 diagnostic fee, which felt fair. Brad gave me a heads-up call before arriving and showed up right on time. Even better, he came fully prepared with the tools and the replacement part needed, so he was able to fix the dryer on the spot. You can really tell he takes pride in his work with great attention to detail, and he even shared some helpful maintenance tips for the future. Best of all, the dryer was fixed the same day, and reassembled properly this time, with no "extra" screws left behind. Fair pricing, friendly service, and high-quality work. They do accept credit cards, but recommend cash or check to avoid a 3% fee (which gave me a reason to dust off my checkbook). Highly recommend, and we'll definitely use them again--hopefully not anytime soon!

Had an issue with our oven, and after comparing prices in the area, I chose to go with BR…read moreAppliance. I'm very happy that I did. They were easy to schedule, came on time, and most importantly, Brad, our technician, was very professional. I appreciated his customer service skills, quick but thorough work, cleanliness, and honest, reasonable pricing. The oven works like new. I'll definitely use BR Appliance again for our household needs.

I called four other appliance parts stores looking for a washing machine drain pump. No one had it…read morein stock. It could come in anywhere from one day to 3 weeks. Prices were $123 up to $187. I called All Appliance Parts and they had one in stock for $59. He said to bring in my old pump to test it. He said he didn't want to sell me something that I didn't need. He tested it right there and showed me the odd noise showing that the pump had failed. Not only did he have the right part, in stock, at the best price, he gave me a military discount on top of that. I got home and installed the new pump and it's working just fine. I just found my new favorite appliance parts store!

No frills place with a very knowledgeable friendly guy running the counter. Worth the drive to get…read morethe part. Thank you!

Very pleased!! Terry is awesome!! Wife's dryer had stopped and Terry quickly diagnosed the…read moreproblem and got the dryer up and running again!! Will call again for any more appliance repairs! Thanks Terry!!

Arrived the day of, took his time to get items out of my dishwasher that affected water flow in the…read moredrain and replaced drain. Changed from receiving the part the next day to same day so work could get complete. Did get quite a bit of water on the floor without realizing it, was offered a towel to clean it up. Not sure if price was a good value, was $360 to vacuum the drain and replace the drain pump to my dishwasher.

Nate went above and beyond to fix a dishwasher for us. He even found out I was using the wrong pods…read morein my appliance!!

First, I called and David was able to get me scheduled for the next day. Great communication with…read morethe appointment. Michael was very professional, knowledgeable and courteous. He came in and diagnosed the issue of our washer within minutes and gave us a quote to have it repaired. He offered us recommendations on which products are the best products right now on the market. I would use and recommend Pettyjohn's again in a heartbeat!

Awesome! Showed up same day in Brownsburg and fixed my refrigerator - no part needed. Price was…read morevery reasonable. I will definitely call them again.

I can't recommend Hick's Appliance Repair enough! Their service was top-notch from start to finish…read more I had an issue with my refrigerator, and they were able to diagnose and fix it quickly even though it's an LG and has had problems others couldnt resolve in the past. Mike was professional, knowledgeable, and took the time to explain everything. Pricing was fair, and the service was fast and reliable.

Corey and his team were great. They responded quickly and saw to our call even though it was the…read moreend of day Friday. They quickly repaired the dryer and, in concern for our safety said we should not run it u til someone cleaned out the vent. His concern for our safety was comforting. They were efficient and did a nice job of making sure the space was clean when they were done!

Best in the business very professional on time and reasonable pricing they was in and out and fixed…read moreeverything that was goin on with the appliances that we were having issues with.

had them come out to look at our LG dryer. It was not heating. They replaced some fuses and also…read morethe belt because it was . Dryer continued to not heat fully a little bit of heat but not like a normal dryer. We called back and told them that we had purchased another dryer because they had not fixed it and wanted to know if they would give any type of refund. They said that we should've called them before we bought a new dryer because they guarantee their for 30 days. There was nothing on their paperwork that said they for 30 days. Also never heard back from them about refund. recommend this company did not fix appliance charged us $300 and we had to buy another dryer waste of time and money.

Was over charged $89 to come to my house & a service time fee once they got to my house. Paid extra…read more$40 for 5 mins or less. It cost $89 just to drive to my house because once they arrived its a service fee. DONT LET THEM GET YOU. Total $129

We were in need of a washer replacement for our currently working but leaking washer and we were…read moreable to find a good working quality brand washer at Kingsway on Brookville Rd at a reasonable price. They delivered it and removed my old one for a good price and so far we are happy with the replacement. Their staff was courteous and helpful and I will have no problem buying another used appliance from them in the future.

Best appliance store around! Friendly fast service, parts and appliances in stock! Clean! Good…read moreprice, very knowledgeable. Kim is the sweetest!! HIGLY RECOMMENDED 10/10 I had to order parts for my digital appliance, she had the part in stock and was able to pick up the next day!!