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    Appliance Warehouse

    3.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    3 years ago

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    3 years ago

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    Jacksons Appliance Service and Repair - Credit instead of a full refund for repairs never made and with a terrible expiration date.

    Jacksons Appliance Service and Repair

    (12 reviews)

    Buyer beware. Terrible value, hasn't been on time, terrible communication, service requested wasn't…read morereceived and doesn't do his research before he comes. Been a client of theirs for a long time but since their dad left the business has steadily gone down hill in terms of service and value. The past few jobs he has been late with no updates unless I call him. Be prepared to wait. This last job I had to hire someone else to complete it because he couldn't do it, then wouldn't refund me. When I asked for a credit he reluctantly did finally give me a credit of $160 on a $160 payment. Then he put an expiration date on it which was never discussed. I didn't accept the credit expiration and just let him keep the whole payment. They must need the money if they are willing to lose a customer of 3 years and couple thousands of dollars spent with them. Edit to answer their follow up comment. Please everyone see that they never addressed how late they were on the job and I have posted the pictures to show that. There was no bracket that needed to be removed only screws and a buddy of mine and I did that. If you didn't know how to remove it you just should have said so.

    I definitely would not recommend Jackson Appliance Service and Repair to anyone. I have never had…read morea bad experience with a repairman until Mr. Jackson. On Friday, May 2, Mr. Jackson made a service call to my house for my LG refrigerator, I was told the svc fee would be $100; after diagnosing the problem as the compressor, he asked for $150 svc fee. I told him the amount I was quoted and he honored it. During his visit he mentioned having a compressor on hand he could place in my refrigerator for minimum downtime and he would replace his compressor with the one coming to me from LG. I texted him on Saturday, to tell him I prefer to wait on the one from LG. The compressor arrived at Jackson Appliance around noon Thursday, May 8, Mr. Jackson did not call to schedule an installation date/time. I texted him on Friday, May 9, to let him know I was aware the part was in and to schedule a time he could come out. He told me the week of May 19, I then called asking why it would take so long, he told me he could have installed the compressor he had on hand but I wanted to wait for the one from LG and he would be on vacation the next week. He refused to install the compressor, he said he preferred not to work with me and said he would drop the compressor off at my house today, May 9, he has yet to give me my compressor. Mr. Jackson was upset that I did not want the compressor he offered but chose to wait for the one from LG, he behaved very unprofessional and even hung up the phone on me. His off lack of professionalism put me in a position where I have to find a new service tech to install the compressor, and I have been without a refrigerator for over a week. I will never recommend this man or his business to anyone.

    Appliance One - Huge selection of refrigerators up to 70% off

    Appliance One

    (1 review)

    My girlfriend (who I will include is the mother of a 6 year old non verbal autistic child) rents a…read morehome in the Taylors area and her washing machine broke down 2 weeks ago. After the landlord sent out his own repairman to fix the machine it was determined it was unfixable. The landlord decided to order a new machine from Appliance One. That same day it was confirmed the machine was to be delivered on Tuesday 5/19/26. On the 19 my girlfriend waited at home and no one ever showed up or called. The only communication she had was with the landlord toward the middle of the day when she was told "If the store does not call you by 6pm today..call them first thing tomorrow". No call or show on the 19th. Today on the 20th she called and left a message first thing since no one answered the phone. Later she called back and all they would tell her is "We will call when we can bring it". She has been waiting all day and still nothing. Another call to the store yielded no answer. Finally she sent a text to the landlord to let him know what was going on. The landlord replied saying "They will have it there AFTER 6pm". Right now I am VERY skeptical about this place!! No calls, no shows, poor communication, and they simply seem to not care and take their own sweet time. Would not recommend this place to ANYONE..especially is you need an appliance delivered inna timely manner. You are better off going to Lowes or Home Depot...you pay more, but at least your product gets delivered.

    From the owner: We offer new used and used appliances. Come in today and mention Yelp!…read moreFamily owned and operated

    Appliance Warehouse - laundryservices - Updated May 2026

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