On February 21, 2026, a Buehler Air & Plumbing technician named Jared addressed the same issue I…read morehad previously had repaired in November 2025. This technician displayed disrespectful, rude, and unprofessional conduct. I was quite taken aback when he accessed my backyard to get to the AC outdoor unit through my living room, and patio (rather than the main door) without asking for my permission first. The unfortunate part, when he got to the back door of my patio, he forcefully pushed and slammed the screen door, nearly damaging it in the process. This man appeared to be extremely agitated or angry, and seemed ready to confront me! He was very loud that my next door neighbor's son came out to check what was going on at my place! Jared, your actions genuinely frightened me and made me feel unsafe! This guy was the second technician from Buehler Air and Plumbing to visit my home in three months regarding my AC issue. The first technician didn't address the root cause of the problem; instead, he claimed to find another issue that wasn't broken just to charge me more ($1200), rather than fixing the actual problem-- a burned wire in the outdoor unit that only required a $273 repair. For context, my AC system is only four years old, and this company replaced the entire system for $7,900 back in 2022. They not only failed to fix the primary issue originally, but they also disrespected my property by trespassing! Ultimately, I had to tell this technician, Jared, to use the main door he had originally entered, instead of coming through my living room and patio to access the AC unit in my backyard. His behavior was unacceptable! So, I strongly advise everyone, especially women, to be cautious when dealing with Buehler Air & Plumbing!

AC quit cooling. Tony came out and went through everything had it running for a bit but no go…read more Bad compressor. After getting quotes we ended up having them install a new system based on our experience with Tony. Honest, total pro and how you home everyone would be like when you hire a company to do something. There was a lower price. Several much higher. But we realized through the process and install that there are companies worth every penny. Installers were awesome and such a clean pro install. First Pic is old air handler.

Awesome company and extremely honest. The company fixed the problem with my thermostat and didn't…read morecharge a fee. I am going to love doing business with a company that still has integrity. There is an employee I highly recommend. His name is Nick he is very professional and considerate. Really was concern in helping me. If he wasn't sure of the answer he talked to right person to make sure his fixed the problem. He doesn't leave you hanging. Kudos to Nick and Donna and I believe her name is Crystal. All excellent employees. Thank you Coastal, I know God sent me to your company.

What an awesome experience! Our air conditioner dies and we never expected to get service so fast…read more They were super friendly on the phone and got us an appointment right away. The technician was on time, very nice and super professional. He was able to fix it and didn't kill us on cost. You have no idea how grateful we are!

We've always had good service with Charlie's Tropic, so I'm mystified with all the negative…read morereviews. As evidence, we've had them do semi-annual service for our central AC/heat system for at least the past 15 years. We just had that service today, and our 18-year old system, though aging, is still going strong. That's way over the average life expectancy of an AC unit in Florida, which if memory serves is about 13 years. I guess they're doing something right!

FIRST - we're located in Jacksonville, Florida. Not sure why my profile is stating elsewhere…read more Charlie's team previously did great work with coil and duct cleaning for our AC. We gave them a 5 star review. We want to take that back. Because of this great experience, we used Charlie's Tropic for our home office. Chris Johnson came out, gave us the sales spiel. Assured us that what he could do what we wanted, an AC unit that controls humidity and leverages cool to dry capabilities. Understand, we are warranty fiends. EVERYTHING we purchase above a certain monetary amount must have a solid workmanship warranty, to include money back guarantee if we don't love it. EVERYTHING. If it doesn't, WE DON'T GET IT. MANY times during this presentation, we asked about this AND the humidity control, which is VERY important. He promised a money back, one year customer satisfaction guarantee. We've had humidity issues, leaky AC (they say that ALL ACs leak, it's completely normal, btw) They've been out 3 times to fix said issue, always finding something that wasn't installed correctly. The closet that they put the AC in doesn't close around it. They didn't measure the unit to fit, saying we can rebuild our closet AFTER installation, or have no door on it at all. As this is my workplace entry, this is an eyesore, not an answer to THEIR problem. SITUATION 2: This one's a doozy. On Nov 21 21, a worker was sent into our attic space to inspect the vents to see what was wrong with the AC. HE SAWED THROUGH 5 LOADBEARING TRUSSES, and cut into the wrapping on live electric wire. He provided Chris Johnson photos of the cut trusses. However, no one told US. My husband tried to find where the humidity was coming from himself, crawling around around 12/15, and discovered these cuts. He sent a video of this to Chris (our POC) immediately, to which Chris then replied "it is mindblowing that someone cut that." However, the next time that Chris & team came out shortly after this, he showed us the images that the man had sent him ON THAT DATE of what he had done and sent them to us via text. We finally involved the owner Charlie, also a bad experience. We had an appointment (solid time, no window) for Charlie and his contractor to come. Charlie was 45 mins late, while his contractor was an hour late. Again, we are not living at the home, so this is time away from work and life for us. No apologies for being late. Once his GC arrives, he went through the obvious structural damage in the suite, stating that the damage was already there. We have many witnesses that can confirm against this. We also had a structural engineer inspect. He went through EACH item, to include the attic, and said "cutting trusses alters the load path from the roof to the foundation of the structure which will result in structural damages such as moved walls, cracked ceiling and drywall, and possible structural failure of the home." Charlie's GC didn't even enter the attic, and had a plan without even attempting to survey the trusses. Charlie and his GC tried to minimalize the damage. When trying to get this issue handled effectively, Charlie told us to contact the dealer about the AC unit leak, and his insurance would handle the claim for the trusses. His insurance DID contact us-wanting US to pay the damages, then they'd pay us back, or use OUR home insurance to pay. We're done with this company, completely. AC still leaking, house still shifting. Charlie's answers to the humidity? Seal the air leaks into the home. THIS COMPANY is the reason we have more unsealed leaks. We contacted Beth, as we want to collect the money back guarantee. She sends us to Chris who states, "sorry, you don't have a warranty", and provides us a contract we didn't sign. We have asked Chris to send us all documentation that we signed. He has not, nor is he communicating with us any longer. We are now seeking legal counsel.

Dan quickly and correctly diagnosed the issue and formulated the repair as a faulty compressor…read more Dan is a talented HVAC technician and well-versed in the technical facets of the HVAC field. He has a superb ability to quickly assess and diagnose the issue with my HVAC system. He and Cody then commenced to professionally and successfully install a new compressor component in my condenser unit. His confidence, assurance, and "can-do " attitude that he would get my system up and functionally running was most assuring. Dan and Cody's professional excellence enabled them to repair my system in minimal time. Great job, Dan and Cody!

I've been delayed in writing this review. I truly cannot recommend Brent and his company enough. I…read morehad an issue in November with my AC not cooling properly. I eventually got in contact with Cooler Bear Heat & Air, and Daniel came out and inspected the AC unit. After an hour or so looking at it, he came to the conclusion that the compressor was faulty and needed to be replaced. He explained it to me like I was a child, and that's how I knew I was with the right people. He made it easy to understand. After evaluating options, I opted to replace the whole unit because it just made sense to do so. Brent and his team made sure to make it work for me and my schedule and was very quick with the replacement of the unit. It was top notch service and they were on time. They explained everything to me wonderfully and advised what I needed to do to keep it running smoothly. I could not recommend this company more than I do and going forward, they will be the AC company I recommend to all my friends and customers.

I knew this was going to be a good company from the moment the owner came out for the estimate. I…read moregot estimates from the top 5 highest rated HVAC companies, and everyone else sent me a salesman with preset catalog options. But for this company, Mr. Willman arrived, and I could immediately see him making mental calculations as he walked around the house and took notes. I have kind of a unique layout and multiple stories. He had a wide knowledge of products and he was the only one who was able to offer a condenser unit that actually fit where I wanted. He made recommendations that no one else bothered with. I also noticed that everyone else offered a 10 year parts warranty but only 2 years labor, where Willman has 10 year on labor as well. Even with the extra customization, the price was very good. Came in kind of the middle low range of the average and half the price of the most expensive. The owner was also there checking in periodically during the installation. They were able to route AC to the kitchen, when everyone else said it wasn't possible with my setup. Very satisfied, and no issues as of 6 months. As a bonus electricity bill is down too.

Was able to help when weather was very cold outside and heat was blowing cold air. Jacob was…read morewonderful and appreciated the knowledge he had. We had heat before he left. He was fair and honest!

Shane is an excellent technician. He was knowledgeable thorough and a great diagnostician…read more The repair went smoothly. He is also a very kind young man.

I always have a good experience with Ocean State. And today was no different, Jeff was my…read moretechnician. He was very nice and he did a professional job. Thank you Jeff, and Ocean State.

Good timely response for job compleation, parts needed and time good workmanship. Job is not…read morecompleted yet but on hold.

Highly recommend Advanced Electric of North Florida! Bronson and Dave arrived right on time and…read morequickly diagnosed and completed repairs we requested. Great communications by Rachel in the office to schedule the visit. You won't be disappointed. Thank you, Advanced Electric!

He was referred by a friend and came highly recommended…read more We brought the car in to get the AC checked. Walked in about 10:55am and he was able to look at it right away. Gave us a diagnosis and quote and asked if we wanted to get it done. He was able to get everything done in less than 30min! Quick, friendly, and affordable service! Thank you, Chuck! We tried to tip him because we were so impressed, he declined the tip but appreciated the thought. What a good guy!

Mr Hughes is an amazing mechanic who I absolutely recommend! Great and fast service and reasonable…read morepricing! I will definitely be using his business for any future repairs!