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    Appliance Technologies & Air

    4.0 (1 review)

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    Buehler Air & Plumbing - March 2023

    Buehler Air & Plumbing

    (66 reviews)

    Beaches

    AC quit cooling. Tony came out and went through everything had it running for a bit but no go…read more Bad compressor. After getting quotes we ended up having them install a new system based on our experience with Tony. Honest, total pro and how you home everyone would be like when you hire a company to do something. There was a lower price. Several much higher. But we realized through the process and install that there are companies worth every penny. Installers were awesome and such a clean pro install. First Pic is old air handler.

    On February 21, 2026, a Buehler Air & Plumbing technician named Jared addressed the same issue I…read morehad previously had repaired in November 2025. This technician displayed disrespectful, rude, and unprofessional conduct. I was quite taken aback when he accessed my backyard to get to the AC outdoor unit through my living room, and patio (rather than the main door) without asking for my permission first. The unfortunate part, when he got to the back door of my patio, he forcefully pushed and slammed the screen door, nearly damaging it in the process. This man appeared to be extremely agitated or angry, and seemed ready to confront me! He was very loud that my next door neighbor's son came out to check what was going on at my place! Jared, your actions genuinely frightened me and made me feel unsafe! This guy was the second technician from Buehler Air and Plumbing to visit my home in three months regarding my AC issue. The first technician didn't address the root cause of the problem; instead, he claimed to find another issue that wasn't broken just to charge me more ($1200), rather than fixing the actual problem-- a burned wire in the outdoor unit that only required a $273 repair. For context, my AC system is only four years old, and this company replaced the entire system for $7,900 back in 2022. They not only failed to fix the primary issue originally, but they also disrespected my property by trespassing! Ultimately, I had to tell this technician, Jared, to use the main door he had originally entered, instead of coming through my living room and patio to access the AC unit in my backyard. His behavior was unacceptable! So, I strongly advise everyone, especially women, to be cautious when dealing with Buehler Air & Plumbing!

    Charlie’s Tropic Heating and Air - Charlie's Tip!

    Charlie’s Tropic Heating and Air

    (15 reviews)

    Beaches

    We've always had good service with Charlie's Tropic, so I'm mystified with all the negative…read morereviews. As evidence, we've had them do semi-annual service for our central AC/heat system for at least the past 15 years. We just had that service today, and our 18-year old system, though aging, is still going strong. That's way over the average life expectancy of an AC unit in Florida, which if memory serves is about 13 years. I guess they're doing something right!

    FIRST - we're located in Jacksonville, Florida. Not sure why my profile is stating elsewhere…read more Charlie's team previously did great work with coil and duct cleaning for our AC. We gave them a 5 star review. We want to take that back. Because of this great experience, we used Charlie's Tropic for our home office. Chris Johnson came out, gave us the sales spiel. Assured us that what he could do what we wanted, an AC unit that controls humidity and leverages cool to dry capabilities. Understand, we are warranty fiends. EVERYTHING we purchase above a certain monetary amount must have a solid workmanship warranty, to include money back guarantee if we don't love it. EVERYTHING. If it doesn't, WE DON'T GET IT. MANY times during this presentation, we asked about this AND the humidity control, which is VERY important. He promised a money back, one year customer satisfaction guarantee. We've had humidity issues, leaky AC (they say that ALL ACs leak, it's completely normal, btw) They've been out 3 times to fix said issue, always finding something that wasn't installed correctly. The closet that they put the AC in doesn't close around it. They didn't measure the unit to fit, saying we can rebuild our closet AFTER installation, or have no door on it at all. As this is my workplace entry, this is an eyesore, not an answer to THEIR problem. SITUATION 2: This one's a doozy. On Nov 21 21, a worker was sent into our attic space to inspect the vents to see what was wrong with the AC. HE SAWED THROUGH 5 LOADBEARING TRUSSES, and cut into the wrapping on live electric wire. He provided Chris Johnson photos of the cut trusses. However, no one told US. My husband tried to find where the humidity was coming from himself, crawling around around 12/15, and discovered these cuts. He sent a video of this to Chris (our POC) immediately, to which Chris then replied "it is mindblowing that someone cut that." However, the next time that Chris & team came out shortly after this, he showed us the images that the man had sent him ON THAT DATE of what he had done and sent them to us via text. We finally involved the owner Charlie, also a bad experience. We had an appointment (solid time, no window) for Charlie and his contractor to come. Charlie was 45 mins late, while his contractor was an hour late. Again, we are not living at the home, so this is time away from work and life for us. No apologies for being late. Once his GC arrives, he went through the obvious structural damage in the suite, stating that the damage was already there. We have many witnesses that can confirm against this. We also had a structural engineer inspect. He went through EACH item, to include the attic, and said "cutting trusses alters the load path from the roof to the foundation of the structure which will result in structural damages such as moved walls, cracked ceiling and drywall, and possible structural failure of the home." Charlie's GC didn't even enter the attic, and had a plan without even attempting to survey the trusses. Charlie and his GC tried to minimalize the damage. When trying to get this issue handled effectively, Charlie told us to contact the dealer about the AC unit leak, and his insurance would handle the claim for the trusses. His insurance DID contact us-wanting US to pay the damages, then they'd pay us back, or use OUR home insurance to pay. We're done with this company, completely. AC still leaking, house still shifting. Charlie's answers to the humidity? Seal the air leaks into the home. THIS COMPANY is the reason we have more unsealed leaks. We contacted Beth, as we want to collect the money back guarantee. She sends us to Chris who states, "sorry, you don't have a warranty", and provides us a contract we didn't sign. We have asked Chris to send us all documentation that we signed. He has not, nor is he communicating with us any longer. We are now seeking legal counsel.

    Cooler Bear Heat & Air

    Cooler Bear Heat & Air

    (7 reviews)

    Beaches

    I've been delayed in writing this review. I truly cannot recommend Brent and his company enough. I…read morehad an issue in November with my AC not cooling properly. I eventually got in contact with Cooler Bear Heat & Air, and Daniel came out and inspected the AC unit. After an hour or so looking at it, he came to the conclusion that the compressor was faulty and needed to be replaced. He explained it to me like I was a child, and that's how I knew I was with the right people. He made it easy to understand. After evaluating options, I opted to replace the whole unit because it just made sense to do so. Brent and his team made sure to make it work for me and my schedule and was very quick with the replacement of the unit. It was top notch service and they were on time. They explained everything to me wonderfully and advised what I needed to do to keep it running smoothly. I could not recommend this company more than I do and going forward, they will be the AC company I recommend to all my friends and customers.

    This is a small local HVAC business in Jacksonville Beach Fl. I've used them to fix mistakes that…read moreother HVAC business left me with. The owner is very tenacious and will get you that hard to get part your system needs. The technicians are very personable and knowledgeable. They will not try to sell you ANYTHING you don't need. They are clean and do not leave with a mess. I used them on all my properties. They are top notch. I whole heartily recommend them.

    Appliance Technologies & Air - hvac - Updated May 2026

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