great prices and very helpful. found what i needed and wasn't rushed. bought a washer and now I'm…read moregoing back to get a stove.

Discount Appliance has become our "go to" center to get replacement appliances. We have purchased…read moretwo stainless steel used refrigerators for our two kitchens and they were both reasonable and have proved very satisfactory. The store manager has always been easy to work with and provided the information we needed in determining our selection without any pressure applied. Pleasure to do business with this company.

Molly and Steve, I think you guys have a LONG way to go…read more These generic, copy paste responses go to further my frustration as we both know that nothing is really going to change. I listened to Steve when he called to discuss this with my husband and he sounded like THE ONLY reason he called was because of my YELP review (which he mentioned). With all of the dropped balls, lies and lack of professional follow up and lack of courtesy, one would think THAT would have generated a call from management, NOT my Yelp review. Your staff needs intense customer service training. Nobody knows what they are doing and no one cares either. We had planned on replacing all of our appliances and we will definitely go elsewhere for everything. You guys are NOT worth the headache. I don't know if it's Ferguson as a whole or just this location but this experience was HORRIBLE. I wish I had read the other reviews about this place PRIOR to walking in your doors because if I had this would never have happened. I would have gone to Lowe's or Costco from the jump.

bottom line, this company told me that with my 6 burner range i purchased from them that I NEED a…read moredowndraft. Nope! just padding their pockets, then just when you think you e paid for all your appliance, they hit you with another undisclosed bill demanding payment. Once the sale is complete you are on your own, they don't want to help you, the do not return calls, they either leave you on hold or they transfer you to a different team member to dodge concerns. and their after sales customer service is terrible ...... RUN away from Ferguson, you won't be disappointed you did

Hard to get a response from them in a timely manner. Had a good experience with them many years…read moreago though.

Great service. Great Quality and a fair price. Technician…read morewas very courteous and professional.

I purchased a new car stereo for my truck and CJ was very helpful organizing the parts I needed to…read moreorder. The best part was the professionals in the car installation! Mike and John were very knowledgeable and friendly with making adjustments to my install. In fact, I had to return to check on a speaker issue and John diagnosed it and promptly addressed the issue while explaining the situation. He made sure I got a deal on the speaker on sale and took the time to insure everything worked well. I highly recommended this specialized car stereo install team. Thanks!

been a customer for over 25 years - never an issue - ALWAYS look forward to going to the store and…read morespend too much $ there, and love it But today, I may be done. I pay for the extended warranties and the Best Buy Club, I choose the item I need help with on the app, I select Fredericksburg and it asks me to verify stock, yes there is stock. I type in app what is wrong / app tells me to "return to counter for exchange" - drive there / wait in line / told no / ask for manager / told they do not work with app / not responsible for app / will not look at what I am being told in app / after over 1.5 hours waiting and driving there tells me to call customer service.... rude, condescending, irrational, stubborn, just plain dumb are the only way I can describe the managers. They then proceeded to get all dramatic and act like I was a threat - I told them they were ridiculous and because I was upset and telling them they were being ridiculous does not even come close to threatening - their behavior caused the issue and I clearly told them they needed to work with the Best Buy app and store manager said "I am not responsible for the app" and handed me post it note (with incorrect customer service number) Here is the good - customer service on the phone could not have been better. Apologized, looked at the app and my account and could see when I was in the store. Took a lot of notes and got a manager on the phone - gave me a case # and said they are telling store to just replace product. Easily the worst customer service and biggest waste of time I have had in a long time. Hats off to the people on the phone for making me feel valued. Will post results tomorrow

I paid on time each time and even earlier. They offered a seasonal break, out of the blue, and gave…read moreme a free month of not paying. When the next month came, they changed the due dates and wouldn't change it back without a payment over $100. Looks like they have backup techniques for profit through late fees if you choose not to do so. Overcharging basic furniture clearly isn't enough for them. I do not recommend doing business with them.

They were very kind at first but when I told them come and get it . They got a attitude and wanted…read moreme to wait around all day for them to come! NOT! Will never go back there RUDE PPL!!!

First time......I have lived in FXBG for over 2 years and have passed by here numerous times. My…read moreauto dealership is there, I used to take yoga classes close by etc. I honestly thought it was a restaurant at first- think Ollies Trolley the burger joint. Finally decided to go..... I'm not one who likes to venture into unknown territory. As SOON as I walked in they had my favorite iced oatmeal cookies. I'm hooked! This store gets overstock or no longer in circulation items. They have a bit of most everything. Food, crafts, toys, housewares. I had fun if you like a good treasure hunt for items you didn't know you needed. Don't assume the prices are cheaper and be sure to check the expiration dates on foods. The cereals are really cheap compared to the stores, Nutrigrain no problem they were fresh. If you are into real flannel 100% cotton bedding they have it. It's a fun store and we will be back. I didn't expect to stay as long as I did. It was crowded but not to the point of frustration. Give them a go and enjoy!

My husband was across the street buying a car so I decided to come in and kill some time. Omgggg,…read morethey had everything you could imagine. Lol I bought so much stuff, from car stuff, to toys, to make up, to food, to wall art, to towels. Lol it was awesome. This is a spot you can't come to with a list, you just have to walk around and let the stuff catch your eye lol. I spent alot but it was worth it. Great value

Our home builder had The Carpet House install our flooring. We wanted LVP on the entire main level…read moreafter move-in. I spoke and worked with Rob. He was attentive and prompt with all my many questions. From measuring to install, the process was extremely fast, easy, and the results we are very pleased with. The team that came by to do install our floors did a beautiful job and were extremely kind. I will be using The Carpet House for future flooring projects and recommend them.

We had an overall horrible experience! "Amanda" was very rude and disrespectful to us on several…read moreoccasions and at one point even hung up on my husband. We had originally been working with Laura who was very helpful. We are unsure what happened to Laura. We purchased new bathroom cabinets which were of good quality but very expensive. The cabinets came in after waiting for over a month. We had to call constantly to check on the status. no one bothered to call us to let us know that they had arrived. Needless to say we will not be returning and I would not recommend this business to anyone!