Appoinmnet Process: needed an early AM appoimnet, they were very accomodating…read moreQuality of work: repaired a 10 year old Samsung fridge. Other: parts turn around was quick

Fast and professional service for dryer repair. I would definitely recommend them.read more

Mike was AMAZING he is knowledgeable, and patient, my boiler and thermostat had no power he came…read moreout and tested everything found out that it was my transformer his office ordered the part 4 days later he came back to replace it and he stayed to make sure everything was connected and working, the price was very affordable, I'm going to use him every year to service my boiler.

Wanted to mention also that Mike is so great with all of his skills - not only did he fix my dryer…read more(that was stuffed with lint, and didn't try at all), he is working on my gas oven currently and he also fully removed and installed my furnace and HVAC system. I am super impressed with his skill set and reasonable pricing. He cleans up after his work and is always on time.

My vacuum was fixed in a timely manner. I thought the price for the repair was fair. I would…read moredefinitely recommend them

I highly recommend All County Vacuum. I called and spoke to Brian, explaining that the "high power…read moremode" on my vacuum wasn't working and asked him if it could be fixed. He told me to check for a reset button before bringing it in. I looked, but could not find the button, though he had thoroughly talked me through where to find it. When I brought my vacuum in, Brian plugged in my vacuum and promptly found the reset button, and my vacuum worked like new! It is rare to find someone so trustworthy and helpful. Brian didn't make a dime off of me, but he took the time twice in his day to help me out!

Excellent, polite, reasonable. Can't ask for more…read more Would definitely recommend. GE Profile French door refrigerator.

Everything went well! They fit me into the schedule very quickly, arrived in time and quickly…read morerepaired my microwave and stove. Rather than order a simple part my microwave will need shortly, he told me what it was and how to order and install it. How many repair people will do that for you? He's a great guy, and he's now on speed dial!!

Francis is one of the most remarkable people I have ever had the pleasure of knowing. He is a…read moreconsummate professional, extremely bright and creative, and always eager to please. We have had him do major jobs for us, minor jobs for us, and everything in between. If your job involves HVAC or ducting in any way, you literally could not find anyone better to hire! He is truly an artist in duct work. And so nice!

Francis is the best. Speedy service and gets it done right…read more When we bought a new dishwasher, we had it delivered. The department store sent over someone to install the dishwasher. The installer said that I needed to call someone to remove the kitchen tile to have it installed. I called Francis and he installed it without ripping up my kitchen floor.

The technician was smart . He figured out why the oven wasn't working!…read moreA good job!! The oven is working today! Yes!

Warning: Mr. Appliance caused damage to my marble countertop during a service visit and refuses to…read moretake responsibility. I provided a table for Mr. Appliance technicians to do the repair on but instead they plopped a 100 lb oven on my marble countertop despite my direct request. The technicians continued the 4-hour repair using extensive force while drilling. I provided photos, videos, and a repair estimate from a licensed fabricator and the company dismissed it as a "stain" and denied responsibility. Poor communication, delays, and zero accountability. I'm now forced to pursue this through consumer protection and small claims. Hire at your own risk!

This was my second time calling on Appliance Man for help. First time was for my freezer, and this…read moremore recent time for my Bosch built in microwave oven. Brian was the service technician and was fabulous. I highly recommend Appliance Man, NJ.

Fast response, professional and polite repair man named Brian…read more I had already purchased the part, a bake igniter for a Samsung oven. After a brief inspection Brian announced the price would be $375 plus a $25 fee to use my part (which cost $25, btw). At that point, I couldn't really say no so I authorized the $400 bill. He was here about 50 minutes total. I didn't receive a break out of charges, just a receipt for the total amount. So, excellent service but I believe approximately twice the charge I was expecting for a short repair.

I moved into an apartment in which the refrigerator's water dispenser had never been installed. I…read morehired Rapid Fix to do the installation, and two technicians came to my home. It turned out to be a more difficult job than anyone had anticipated. They came up with a creative solution and got the job done. Communication was excellent, and the price was reasonable. I would definitely use this firm again.

I do not recommend their service. They said my refrigerator needed a new motherboard and it would…read moretake 5 days to arrive. The repairman came with the new motherboard and said it was the wrong one. At that point I said I want a refund and discontinued their service. I received a text apologizing and told I would receive a partial refund for what I already paid within 5 business days. That was more than 5 weeks ago. I called about 2 weeks ago and was told they would issue the refund and would call me back to confirm. The call and refund never happened. I went to another appliance repairman and he fixed my refrigerator right away.

I did trust them, I paid almost $500. to repair my washing machine, Dimitri that was the guys name,…read morehe didn't let me try the machine, he said use the machine the next day, so I did and the machine wasn't working .I call them back and they only want to refund me $187. That is not right. My next step is to report them to the BBB. This company is terrible . They are scammers, they make you order parts and will charge you for labor, when the come back to your house the don't do anything, they leave with out testing the machine. and they said they will not refund you for the parts and labor. They are big scammers.

They installed a replacement ice maker in our Liebherr refrigerator. A day later we noticed it…read morewasn't making very much ice and should have made a full tray in 24 hours according to the technician. The technician came back within a few days and determined the part was faulty and said they would order a new one. It's been 2 months and after repeatedly calling them, leaving voice mails, for a status update they have completely ghosted our calls. They have Very poor customer service and provide inferior work. Not trustworthy and no integrity to stand by their work.

Called Dockery Appliance today for my oven repair. Doc said…read morehe could send someone over in 20 minutes. True to word Juma came, analyzed and repaired. Prompt, courteous and knowledgeable at a reasonably fair price. I highly recommend this local family business.

Another Dockery's visit (same day!) to service a GE refrigerator and another edifying experience…read moreconfirming the integrity of the most reliable repair service company I have ever had the pleasure to work with. All of my questions were expertly answered, and each step in diagnosis was perspicuously detailed. Informed by years of experience, Ijjumaa's chain of deduction and reasoning flows effortlessly. By the time he reached his conclusion, I felt no surprise and had a pretty good idea of the range of costs i faced. After clarifying my choices, he explained avenues for resolution and their practical (part options, time and logistics) and financial ramifications. He suspected that the $150 part (plus labor) was malfunctioning temporarily, having been frozen. Where Dockery's might have charged me for a part that was not working before removing it, they chose to invest in my trust by reinstalling the part and recommending a procedure to follow after he had left and the fridge had completed it's defrost cycle.