We had a Maytag washer he brought out the part it was bad had to wait for him to get another…read morereplacement part it came in and that one was bad so with this going on for a month and a half he said he would refund us the price just for the part which he could keep the rest now we have not heard from him and he scammed us out of money and will not return a phone call so don't do business with this guy he is nothing but a con artist we had to go out and buy new washer we live in Gardner KS

I was hoping to be one of the 5 star reviewers, instead of the one star, but nurp! Just as others…read morehave said, he was a no call, no show. I even called the day before to confirm, after reading these reviews. What a horrible business model! It seems he gets to people who call the same day but blows off appointments. Don't let Joe waste your time, go elsewhere!

Jerome came out in just a couple of hours to fix the "screaming " coming from our dryer. He knew…read morejust what the problem was. He fixed the problem, and cleaned around the drum and was pleasant while he did so! Will use again.

In the beginning of January 2026 I had a tech from Jay's come out (very quickly, I'll credit them…read moreon that) to look into why our fridge wasn't working at all, the water filter dispenser was broken and the freezer seemed to be overworking. He cleaned out the coils behind the refrigerator and went to the store to get a replacement part for the fan. He only installed a portion of the part purchased since he said the entire piece wasn't the issue, only the fan. He then said he ordered a part on back-order for the water filter and freezer issue. He came back a while later to fix the water filter but realized the kit he'd purchased was missing a part and said he would be back with it and would keep us updated on the back ordered part. It's now SEVEN months later and we've not heard back. My husband has tried to call many times and has not gotten any answers. We feel that we were robbed of our $666.40- our fridge is still not completely fixed nor is our water filter/dispenser working. DO NOT HIRE this company if you want positive results and good communication.

In today's world it's hard to find a reliable person who does what they say there going to do. Not…read moreto mention don't take advantage. I had called Als with my dryer issue and within a couple hours and didn't rack me over the coals. Fast, reliable, knowledgable, honest is what it comes down too! Well deserved praise! Thank you again.

Randy, did a great job repairing my old dryer. I would recommend their business.read more

I had an extremely disappointing experience with Arrowhead Appliance Repair, specifically with Andy…read morePieri. Their technician diagnosed my dryer issue as a faulty 240V outlet and advised that I contact a licensed electrician. Following that recommendation, my property management company sent two separate licensed electricians. Both independently confirmed that the outlet was functioning properly. The actual issue was a defective dryer cord. Once replaced, the dryer worked immediately and has continued operating without any issues. Despite this clear evidence, Andy Pieri refused to issue a refund and instead questioned documentation and attempted to shift responsibility. The facts are simple: * Two licensed electricians confirmed the outlet was not the problem. * The dryer cord was replaced. * The appliance now works perfectly. The initial diagnosis was incorrect and resulted in unnecessary service calls, additional costs, and avoidable stress. Rather than taking accountability, the company chose to deny responsibility. I cannot recommend this business.

Andy came today to fix our dishwasher that wasn't draining. We've used Arrowhead repair for a…read morenumber of years (we are grateful we found them). As usual, he was able to diagnose and fix the problem quickly with minimal charge to us. It wasn't draining. He checked the pump, etc. Turns out it was a kink in the drainage line. Andy is THE BEST. Also in summer 2022 our washer stopped working. It was a Samsung and we'd only had it 5 years. Fixing it was going to cost almost as much as a new one, so we opted to buy a new machine. Thankfully we had Andy to recommend which brands to buy. He said get a Whirlpool or GE. We got a GE and it is THE NICEST machine we've ever had. We don't buy any appliances now unless we consult with Arrowhead Appliance first. If you want someone who is courteous, honest, and absolutely wonderful, contact Arrowhead Appliance.

I can't say enough great things about Yusef's Appliance Repair! When my refrigerator started acting…read moreup, I was stressed about losing food and dealing with a lengthy repair process -- but Yusef made the whole experience completely painless. From the moment he arrived, he was warm, personable, and incredibly professional. He took the time to explain what was going on with my fridge, answered all my questions without making me feel rushed, and handled everything with real care and expertise. It's rare to find a repair technician who is both genuinely kind and exceptionally skilled at their craft. Yusef is exactly that. If you're looking for someone you can trust to come into your home and get the job done right, look no further. I'll absolutely be calling Yusef's Appliance Repair again!

We've had the misfortune of being assigned this guy twice by our warranty company. The first time…read morehe came out and said he didn't know anything about electrical so he wouldn't and couldn't help us. Now we've been assigned to him again, and he canceled the appt without notifying us and without reason. I'm beginning to think this guy does warranty jobs because it's an easy paycheck but if he actually has to do any work he's out. Highly do not recommend.

First Call Appliance Repair is hands down the best appliance repair service I've used in Kansas…read moreCity. From the first phone call to the completed repair, Jason's customer service was outstanding. He was fast, professional, honest, and affordable, which is hard to find these days. He diagnosed and fixed my appliance quickly and explained everything clearly before starting the repair. He arrived on time, was very knowledgeable, and treated my home with respect. It's clear he truly cares about doing quality work and standing behind his service. If you're looking for reliable appliance repair, whether it's a refrigerator, washer, dryer, oven, or dishwasher, I highly recommend First Call Appliance Repair. I will definitely be using them again and referring friends and family. Thank you for the excellent service!

Jim was quick and efficient with fixing our Samsung dryer. It had been very loud over the past…read moremonth and he was able to diagnose the problem within a minute. I am so thankful it is finally quiet again! He provided a quick quote to make sure we were comfortable with the end price before any work was done. Thanks for the prompt service! Cara Rumage

Left voicemail a week ago, no response or call back. Sent an email, and also haven't get a response.read more

My front loading washer stopped spinning this morning, so i called a repairman (cuz i was on my way…read moreto work and didn't have time to dick around with it). not too many listed where i live, but gave this local guy a call, left him a message on the brand and what's going on with it. he called me back at work to say he doesn't service that brand, but was nice enough to point me to others that do. THEN he went on to talk to me about the problems it was having and possible solutions. as it turns out, was a simple solution that he suggested we check and ended up saving me the money, worry, and all the other stresses and crap involved with having someone come out and fix my clothes washer. he didn't have to call me back, he didn't have to point me to his competition, and he didn't have to stay on the phone and give me solutions, BUT HE DID! (there was a leaf blocking the water drainage - and front loader washers won't spin if there's water in the tub)