RJ is truly one of a kind! He wears many hats -- salesman, delivery driver, and repair technician…read more-- and excels at every single one. From the moment I met him, it was clear he takes real pride in his work. He's knowledgeable, friendly, and goes above and beyond to make sure everything is done right. The value for the washer/dry set I bought was absolutely great fair market pricing.

Van is super friendly! We were greeted and Van asked how he…read morecan help us today. We were only looking for a refrigerator but ended up buying washer and dryer and also a range oven here. The items are returned due to dents but functionality it still work great. Van offered to deliver the refrigerator and a washer for us for a small fee using his pick up truck. We took the other 2 items with our mini-van. All 4 appliances worked great when we tested them at home. Good to know Van will take care of you within 30 days if there is any problem with the appliances. And some small fee for service call with a 3rd party for a year after that. But as long as they work within the first 30 days, you shouldn't have any problem. I highly recommend this store! Great price and great customer service.

I always recommend Britt's to friends because #1, they show up for quotes and/or delivery exactly…read morewhen they say they will & they are efficient. You may be surprised how much stress this eliminates for you as the customer. They've also always cleaned up all the product packing etc. Tip: If you look online & there is a certain appliance model you're interested in, you can call Britt's for a quote. Most of the time they can order it for you. Just note the product number so you can be precise. Home Depot & Lowe's generally sell the "installation kit" of appliances separately do their price will appear lower, but Britt's includes all that the last time I checked. So if you're comparing prices, be sure you are checking the final cost with everything.

This business is ran so pathetically, I'm surprised they can keep their doors open. Customer…read moreservice is non-existent. You call and call and they act like they have no idea how to handle your basic questions and they pass you on or tell you someone will call you back and nobody calls. Kim in particular is clueless and should not be allowed to answer a telephone . They do have very good flooring installation crews, but God forbid you need the lazy Britt employees to answer a question! And there is zero follow up on your job - once your sales associate gets your payment and they've scheduled you, adios! You will receive no direction and never hear from them again!

Love our real leather couch! Great quality and price. We got it at 50% of the cost. The delivery…read morepeople were courteous and appear to take pride in what they did.

Please don't waste your time or money on buying any appliances from this place! They claim the…read morerefrigerators are "brand new" just have dents/ scratches on them but they clearly aren't. They work on the compressors and they go out and do not cool. My first fridge I bought they came out 3 times then had to bring me a new one. Told me this was brand new & would be fine. A few months later the it was doing the same thing. Not cooling. Each time I lost all of my groceries in the fridge/ freezer due to them not coming in time to fix the fridge. As a single mom it is very expensive for me to replace a refrigerator full of food. They have had to take my 2nd fridge in to work on it and try to fix it. It has been year of nightmares dealing with this.

I purchased a washer/dryer from here; they were very courteous very professional and knowledgeable…read more They had a small but god selection of Washers and dryers and a couple of refrigerators. They also deliver for a fee. They do financing and 90 day same as cash. I would definitely recommend this versus a monthly rental.

The dial on my old Kenmore dryer broke off. I thought I would have to buy a new dryer since my…read moreprevious experience with "Sears" repair on my washing machine was so abysmal. When researching new dryers, I realized dryers were very expensive and they didn't have the actual features I wanted without spending a fortune. In desperation I looked for an independent repair person. I found Abraham with A & S Appliances. He was wonderful! I contacted him yesterday and he was at my house today with the necessary part and he fixed my dryer. The repair was very reasonably priced, too! Abraham said he fixes all types of appliances. I am so happy I found him since my stove and refrigerator are both over 30 years old, too. If you need appliance repairs in Lawrenceville, you definitely should call A & S Appliances.

The customer service and communication was tremendously appreciated. I brought my washing machine…read moreand dryer for a great price and they deliver. I most certainly will return.

From the owner: New top name brand mattresses at discounted prices up to 70% Off retail prices, New open box…read morerefrigerators, washers, dryers, stoves, kitchen and laundry appliances up to 55% Off retail prices.

I thought this place was great. It's right down the road from my new house, and it's a rather small…read moreplaced crammed with appliances. Took me all of 5 minutes to pick out a washer, then just another 5-10 minutes to check out. They could have delivered it the next day, but we didn't need it just yet - so they brought it out the following weekend. The delivery and installation fee seemed quite reasonable to me, and when they got to the house, they were in and out in 10 minutes, tops. And so far, so good! It works great! Granted, I feel more comfortable buying a used washer or dryer as opposed to some other appliances, because they really do seem to last forever. (My parents have had the same set for over 20 years, maybe even closer to 30.) If I have any experiences like the Orangehead review here, I'll come back and update. But so far, there have been no issues, and it was a super easy purchase.

CONS!!! I ended up settling on this place after visiting…read moreseveral used appliance store in Lawrenceville. If I didn't need a replacement refrigerator in such a rush. I would have driven out to other used appliance store further out. On 6-24-17, my boyfriend and I came here to purchase a refrigerator for my Great Aunt's 70 year old home, that's not up to code to handle a up to date appliance. My first thought coming is to tried to negotiate a deal on there "used" and some "roach infested" refrigerators. But! They wasn't having that. I mean my God the choices they had was very desirable. Like I said before roaches was crawling out of some" meaning if there are roaches living in them.... obviously the fridge isn't cold enough"! But anyway I chose one for $200. I got it home and 2 days later I notice I noticed water all over the floor. I called my boyfriend and he called the store back to let them know. The young lady stated that it would be a $65 charge for the technician to come out to the house. So! When he told me that... being a woman I immediately called them myself and told them that's going to work. After spending $200 on a fridge they got out of some apartments was happening. A few couple days later there was water O the I side as well and the fridge area wasn't getting cold enough. On 6-8-17 my boyfriend and nephew loaded the fridge on his truck and we hauled ass back to the store. Now! When dealing with these used place of course they don't want to give your money back. So! Here we go again switching out for another one. PROS!! The whole process and their customer service was good. They didn't give us any problems with exchanging the fridge, nor our complaints. Ms. Ester even sent me pictures of the refrigerators she had In stock that was comparible to the one I had already. The day we brought the other back Ms. Ester showed us more too choose from. So! I just hope I won't have to come back again. Geezzzhh!!!!

Erik, the store manager at this location, went above and beyond to provide OUTSTANDING customer…read moreservice to me. He made sure I went home happy after I came to pick up an online order only to find out that the item was not actually in stock. Erik graciously gave me a MUCH better product as a replacement/exchange, and I didn't have to pay a penny for the upgrade! And the product I took home was $200 more expensive than the product I bought online! And it's awesome! I love it! Erik was also helping two other groups of customers, and he provided all three of us incredible service, even though it was 30 minutes until the store closed and he was at the end of his shift and ready to close up. I could not have been more satisfied with my experience working with Erik and this location of American Freight. I am definitely a lifelong customer because I had such a great experience with Erik and your Lawrenceville location! I highly recommend!!

When I say slow, I am slow! Leased to own a dryer on Friday November first to have it delivered,…read moreinstalled and the old dryer picked up Monday November fourth. So, Monday comes the delivery guy calls says he will be at my house between 11-12. Ok, 1:37 hits, no delivery no call. We call, these slow bo's said they going out of business we can't deliver the dryer. Like what? Okay, cussed them out and asked for my money back. They had an attitude as if it was our fault we didn't get our dryer. Who does know they going bankrupt? It takes 6 mons to a year for Chapter 7 and 5 years for Chapter 13! They had the audacity to act as if they didn't know. They going out of business on Wednesday everything has to go! Just a bunch of idiots in how they do things was my issue.

**Honest, Fair, Great Price, Caring** Those are just a few words I'd use to describe them. I…read morepurchased a home, and needed a refrigerator. Josh found me a great package which included the fridge, gas stove, and microwave, all for the price of 1 refrigerator from one of the high priced appliance store. When I had a service request, they went above and beyond to make sure I was ready to cook for the holiday. They responded quickly, and was courteous and professional. I'd recommend them, and definitely purchase from them again.

My husband and I purchased a french door refrigerator here, three months ago…read more When we arrived in the store, they had a variety of appliances at great prices. The men who worked there, was oh so excited to help us. They smiled, was respectful, and even had great conversation....great salesmen. They do payment plans, which we didn't do, because we love paying all at once for everything (except when I shop on QVC or HSN. But, that's another story.) They also do delivery. Its not free, but you can bargain with them. The fridge arrived the next day. The men installed it and left a mess in my kitchen. I did not know that, until my husband was upset about the problems we started experiencing, with this appliance. Everything was working great, until a month and a half into having the fridge. We started hearing a bad rattling sound in the fridge. Then bonk bonk bonk....it stops working. The freezer worked, but the fridge did not. They have a warranty on their appliances, so we called them to let them know what happened. Mannnnn, we didn't see the maintenance man until a week later. I had to give my food to my pastor and first lady. I had just went shopping three days prior, for fresh produce. Now, the only thing I keep in the fridge is shelf stable items. Heck, I need to go check on them, just in case. When the maintenance man came, his name is Angel, he did a quick fix and said that he would be back as soon as he gets the part in. He said that it should be 3-4 days. Well well well. Fast forward two weeks. My husband calls a many of times, with no return phone call (after leaving message after message with the receptionist.) One day he calls, and the receptionist said that Angel just went on paternity leave, and he wont be back until that Monday. Ohhhhhhh, so all they have is one maintenance worker huh? Yup. So, two more weeks of calls, from my husband and no response, I told him to give me the number. Y'all, when I called up there, I went off, yall hear me? I went OFF! I told the receptionist that I was about to call my bank to get my refund, blah blah. I was heated, and still am. I haven't been able to use my fridge at all. The ice maker doesn't work, and the water isn't cold. The fridge isn't cold at all. Its not hot either, it's room temperature like, with a hint of coldness. Being that I have a 14 month old, I storing milk is not an option. I have to use a mini fridge to do that. I just got a phone call from my husband and he said that Angel will be here in 35 minutes, and that he has the part for the fridge on his truck. What? So, I had to act a fool, for something to be done, on a fridge, that we spent over $1000 on? Guess this shows that women get things accomplished, better than men (just joking,) but in all seriousness, this shouldn't have come to this. They have done ruined their clientele. I have so many military battle buddies, that want to know where we got the fridge. I tell them where I got it, and tell them to tell their family and friends, not to buy from them. Heck, my church family loves the fridge, and I was going to surprise them with one. I had one picked out and everything. Its sickening, that we had the fridge for 3 months and it has only worked for about a month and a half. I will do an update on what happened, once this refrigerator has been working. Its still gets 1 star, but imma update yall. Ok. I took a break while watching them work on the fridge. My husband came home from work because, I don't like being in a house with a man, thats not my husband. Nope, you wont get me caught up in no unnecessary mess. It took about an hour. Still, they were polite and respectful. He told my husband that its fixed. He said that if there is anymore problems, we can come back up there, and exchange the fridge with another one of equal price. We will see.

First and foremost, if you are looking for affordable appliances and in great condition with…read morewarranty; please visit E S M Appliances. They have a wide range of appliances for great prices. No Credit check, Financing and leasing, 90 Day Payment Options, Low Monthly Payments, Terms from 6 to 24 Months, Approvals up to $5,000. My wife visited the business and decided to get a washer & dryer set, business personnel was very professional and helpful. They have a great selection of washers & dryers, brands like LG, Samsung. We want to thank Sabrina the Sales Representative for helping us make a great decision and assisting us with this purchase. The business itself is well put together, all merchandise is organized and labeled. The only issue we had was with the delivery, the estimated delivery time was set to be from 2:00 PM - 4:00 PM; the delivery crew arrived at 5:30 PM. We did not get a call from the business indicating a delay with the delivery, my Wife had to call the business and confirm. When the delivery crew arrived, they unloaded and installed the washer & dryer;they did a great job. My advice to the business, delivery punctuality is the most important key in any business. Mind you, we payed for delivery. To end on a good note, the customer service is great, great environment and place of business. - Samuel N. & Brieanna N.

Never will I go inside here again…read more Walked inside & the owner turned around for one second peering his eyes away from his computer to look at who walked in. Not one time did he ask if I needed any help. After looking around another employee asked if I needed anything. I told her what I was looking for and she pointed out what they had available. She put on a mask midway through talking and when I looked over at the owner he was maskless and was not interested in anything that I was attempting to look at or buy. Horrible customer service and even more horrible safety issues.

I tried to order a simple grill cover on June 20, for a 36" grill from a large company. Covers &…read moreAll offered similar quality for a lower price than the brand-name option. Delivery was scheduled for July 3. They didn't start production till July 2 (twelve days after placing the order), according to their updates. New delivery date was July 9. When it didn't arrive, I inquired and learned it was still 4 days away from shipping, and another 7 days after that. All total, it would take 4 weeks to receive a simple, standard-size cover. I attempted to cancel and get a refund. They refused. When I insisted, they said I could cancel and they'd refund 40% of my order. In other words, extremely slow service, indifferent customer support people (who are not US-based, if that matters to you), and they wanted 60% of the purchase price to cancel the order. This is insane. Please consider other vendors. I decided to pony up for the brand-name cover. It will arrive in 3 days. Covers & All have a nice website that implies trustworthiness and professionalism. It is a shiny coat of paint on a lemon.

They have a shiny web site that promises custom work and quick turnaround. I ordered some seat…read morecushion covers to replace some old worn ones for a party on Aug 29. The confirmation email promised that the product would arrive on Aug 25. They didn't even start production until Aug 25, the day they were supposed to deliver. The update email said I would get the covers on Sep 1, that date came and went and the order has been deleted from the web site so I can't get any further progress on it. They have taken my money and have not delivered. I wish I'd read the other reviews here before ordering from these scammers.