I called Cost Cutters after a referral from a friend for appliance repair. I got an answer when I…read morecalled and a next day appointment window. Mike showed up during the window he said and quickly diagnosed the problem with our dishwasher. He gave his diagnosis and quoted the parts and labor for the repair. He advised us not to get the repair done as the fix wasn't that practical financially. I appreciate his honesty and recommendation to just wait till the dishwasher needs to be replaced. Mike was professional, courteous and on time. Won't hesitate to call again.

A wonderful and professional technician and a nice and kind man. I would recommend him for any…read moreservice you need on your appliance. He worked on my Maytag washer. It was "walking and banging" like a crazy thing. It is now running smoothly and quietly again. His rates are very fair and very competitive too.

Great service, prompt, friendly, reasonable rates…read more Texted and set up appointment as soon as I posted my request.

Michael and the staff at first response appliance repair are awesome…read more I called on Friday at 4:45 PM and Michael was at our house Saturday morning at 10 AM to diagnose the problem. When the replacement part came in, Michael, text me at 7:00 PM to ask if he could come install it. Most companies turn their phones off at 5 PM and he went above and beyond getting our refrigerator up and running at a Fair Price. I'll definitely use some again if you ever needed. Great People.

Wonderful service and reasonable rate. Also excellent communication before and during service…read more He is now our go-to for appliance repair and I've shared his business info with our neighbors.

I contacted R&B Appliance Repair about a water leak from washing machine on Friday afternoon. Matt…read morewas able to come take a look the next day & determined that an electrical component needed to be replaced but his supplier was closed until Monday when he would come back on his way home from work to install it. True to his word he did just that & took less than 1/2 hour to finish the project all for less than 1/3 of the cost of a new washing machine. He's a very knowledgeable and pleasant person to do business with. He will be my first call on all future appliance issues.

If you are looking for an honest appraisal of a repair situation, then Russ is the person you want…read moreto call. He is Knowledge, efficient and honesty is the rule of the day for you. It's great to see there is still a person in the appliance repair business that has that old fashioned " I'll do it right the first time" business ethic. I can't say enough about how great it is the have a great Repair person. Call him if you have a need you won't be disappointed.

He fixed the appliance, but grossly overcharged and refused to return text or phone call when asked…read moreto clarify/justify. Here's our experience: Called A-1 Appliance to come out and fix a leaky washing machine. Setup appt. Russ came, and all seemed good. Maybe it's 'years and years of experience' but what struck me as odd is he just visually inspected the washer and said it's the drain pump (he did a cycle but no taking off any parts of the machine). He then tried to convince us to buy a new washer. $95 for the service call and no actual inspection.....it felt really odd. We did ask for him to quote the fix though to have an option (fix or buy new). he said he would credit the $95 if we proceeded w a fix (reasonable, and I expected a service fee for his time to come out......although I go back to he didn't actually inspect anything). Days later he said $400 w labor for the fix. We did our research and decided since were were already $95 in and a new washer which then means a new matching dryer would be super costly (1k+) we said let's fix it. Russ called days later, said part is and we scheduled a time. Came into the house nice enough and said 'hope it's not something else once we get this part in'. I half jokingly said 'I sure hope not b/c we went forward with the fix based on your analysis during the 1st service call' (go back to him not inspecting it). Left Russ alone and he fixed it...at least as I'm writing this now he never actually ran the unit to my knowledge....guess i'll find out during that first load. The issue I have is w payment. He gave me the total bill amount I owed today. It was $400. I questioned him on this saying the $95 credit should come off and this is where it started. He said 'oh it was $500 and i'm giving your credit of $95'. We looked at text exchanges he had wiith my wife (she was working out of the home when this happened) and this was never said. I paid on CC. When he left I looked at the invoice $225 for the part (reasonable enough) $15 Tax (gotta pay tax man) $260 in labor. Say what????? We have cameras so I just had to check when he came/left. 1 hour!!!!! Note he told us his labor rate was $95, the cost of the service call (he charges 1 hour for the service call). TOTAL all In was $500 In total I feel he overcharged us by $160. If we add the part and tax and then include one hour of labor ,which would have been credited as we already paid it, We should have given him a payment today of $240.....yet I paid him $400. In short the labor wipes out from his service call credit and we should have paid the part and tax only. We called his office (wife answered, left this message in short and to call us). No response. We texted same night. No response. We always pay bills. We believe if you work, you get paid. I'm having an issue of gross over charge.

New to the area I was a little nervous about having to find a skilled and honest repair service…read more Yelp reviews convinced me to try TMService. Glad I did. Maksim was more than competent. Very thorough. Explained EVERYTHING without me asking. Fair price. My refrigerator and I are both happy. No more reading reviews when it comes to repairs. I'm sold on TMService.

I've been most pleased with the service provided by Justin at TMService. He arrives on time and is…read morepolite and clearly knowledgeable. My 19 year old refrigerator had a part fail. Justin explained what was wrong and how to fix it. Then I had an issue after he left. He immediately returned to help with my new problem. Best service I've ever had. If your appliance is on the fritz, I'd recommend TMService.

Needed a replacement element for my cooktop and found the exact one at Discount Appliance Parts…read more Price was way better than what the manufacturer wanted, and it got here fast. Popped it in and works perfectly. No complaints at all, will order from them again next time I need a part.

Called for parts. They said they would order the parts. I had the parts number but asked them for…read moreit to see if they would give it to me. In a rude tone they said we don't give parts numbers . They do this only to charge customers double to make money off of them. That is unethical practices. Amazon has all the parts they get. Just type in the part number on Amazon and it will pull up. The parts I needed were $70 plus tax on Amazon. This "Discount" appliance part store charged $153 plus tax. The parts would come in a couple of days. What a coincidence Amazon delivers in a couple days... that's what people call "Caveat emptor"

I've purchased multiple appliances from Pro Tech over the last couple of years and the service has…read morebeen excellent. The first was a washing machine I called about and they had it in stock and it was delivered in under 2 hours. Eight years later that same washer was having an issue and the came out and fixed it quickly. Super nice service technician as well.

UPDATE: Stackable dryer died 93 days after purchase which cost $500 to fix. Recently the washer…read morehose busted however there was no model number for the washer portion (they are two separate units) in which to order a part as it had worn off plus none on the receipt. Whole unit was trash at that point as there was still only one cord for both feeding the washer cord into a box on the back of the dryer; I had no choice but to purchase a whole new laundry tower. Please understand this was a used unit! I get that! However when your business is appliances you should probably have a model number to refer to for this very reason! SMH ‍ Handle broke off the dishwasher months ago, thankfully it still works. Microwave going strong. I bought a new refrigerator and range last year as the others were seriously outdated. I would have much rather spent my money at a local small business I had established a relationship with. Sadly the customer service was so disappointing and the owner so dismissive I will tell anyone who is willing to listen to stay away from this business.

This was my second time using Dryer Vent Specialist, and once again they exceeded every…read moreexpectation. From the moment they arrive, you're treated like family. Jonathan and his son are not only exceptionally professional, but also genuinely warm, friendly, and respectful. It's refreshing to find a company that takes such pride in their work. They were prompt, meticulous, and incredibly thorough. They took the time to explain everything they were doing, and I especially appreciated that my receipt included both the before and after airflow readings, showing the measurable improvement in my dryer vent's performance. That level of transparency and attention to detail speaks volumes. As a veteran-owned business, they exemplify integrity, professionalism, and outstanding customer service. Their pricing is very fair, especially considering the quality of work they provide. In this day and age, what more could you ask for? Honest people, exceptional service, and results you can actually see. I highly recommend Dryer Vent Specialist and will absolutely continue to use them whenever I need their services.

We needed our dryer vent cleared and a new hookup for the hose. It was never properly installed…read moreand the laundry room was always filled with lint and dust. I contacted Jonathan yesterday and he responded almost immediately. He was here today and fixed the issue. As a bonus, he cleaned up all of the extra lint that had collected on top of and between the machines. He and his helper with super fast and efficient. I would recommend this company to anyone in need of these services. Additionally, his prices was absolutely beyond fair! A great experience!