Herbert is our go to guy for appliance repair. He's punctual, professional, and very knowledgeable…read moreand experienced. His pricing is very reasonable, and everything he's done for us has worked perfectly since his repair.

I called them Monday AM before 9am about a refrigerator that wasn't cooling. They answered…read morepromptly and asked what wasn't working, what the make was(LG), and the approximate age of the fridge (3 years) and said they would get it on the schedule. 24 hours later, after hearing nothing, I called back to find out what the schedule was for a tech. No mention of a service fee on either call. The tech arrived, no mention of a service fee at arrival, spends 2 minutes looking at the fridge and asks me the age again. Promptly tells me that it's under warranty (5 years), they don't do repair work and then tells me there is a $60 service fee. I called the office and was told "you didn't ask if there was a service fee - we've had the same service fee for 20 years." I can't comment on their actual work because they will not do the repair I have, but their communication is very poor.

Great guy. Swapped out my gas stove top quickly and skillfully. His pricing is good as well…read more Including a picture of the new GE gas cooktop after installation

This was the 3rd company I had out due to a dryer not heating. When I spoke with Walt at Chatham…read moreAppliance he asked questions and was very well trained in appliances I could tell right off considering the other 2 never asked a question. He quoted the cost and that was the charge. He came the next day, was through and explained as he went what each step was. He gave me some friendly advice anytime I am asking someone in my home, read the reviews. That in itself warrants 5 stars. It is difficult finding trustworthy people these days but I told Walt to let himself out. I trust this company and cannot say that about many and I will refer anyone to Chatham Appliance Repair.

Ordered a washer for delivery, paid $780 for delivery and product. Was scheduled for 4/14/2025. No…read moreone contacted me to let me know that they are coming or anything the whole day. So I start calling Home Depot and all its 800 numbers at 1:30 pm to find out what's going on. It is now 6:59 pm and I'm still puzzled at what happened? I've been on hold for hours!! And they're telling me that they have to reschedule the delivery because they can't find my washer! Fantastic!!!! You promise a delivery date and then say whoops we lost your washer!! Can't deliver until the 18th. What kind of a business does that???? It's very frustrating that I've been on the phone since 1:30 spoke to 'mangers' and I'm still baffled that I don't have my washer..this is completely ridiculous!! Manager Haley was completely useless...extremely disappointed! This is the email I got from Home Depot!! Wow they want to give me $29 for my inconvenience!!! That's so generous of you!! 5 hours of being on the phone my whole day being ruined because of this delivery and you're waving the delivery fee of $29!! That's wonderful, so generous and thoughtful! And I still have a pile of laundry!!! I have kids! They need clothes! That's why I bought the washer!! Does any of this make sense??? I can't believe the offer was to wave the delivery fee!! "We see that your washer delivery was delayed, and the soonest delivery date is 04/18/2025. We completely understand your frustration over your appliance delivery being delayed, and are saddened to know that this was your encounter. The Home Depot strives to provide an effortless, easy, and positive shopping experience. Sometimes, even the best customer service intentions fall short, but it is not always an accurate reflection of the overall company. We will refund you the delivery fee for the inconvience of your order being delayed. Rest assured your concerns, feedback, and situation have been heard and properly documented to be reviewed by our Woodstock leadership team. We'd like to make sure situations like this do not occur in the future. Please do not hesitate to reach back out to us if further assistance is needed. Thank you for being the best part of The Home Depot."

Pathetic customer service. Came needing one simple part. Was sent to another department, and the…read more"help" was on the phone for 10 straight minutes, not even acknowledging the customers that were waiting on him. Finally walked out and went to Lowe's. Should have come here in the first place.

Amazing selection of everything from electronics to toys…read more They even had some furniture. I wish I didn't buy all new appliances from Home Depot last fall. BrandsMart prices seems to be way more affordable. Sales staff was friendly and helpful. Definitely I will go back. Gift card from this store would make a nice gift for someone. Check the address before you go. Now it's on the other side of I75.

**update** Removing TWO stars because they neglected to tell…read moreme that two different delivery teams handle the products I purchased. Basically, the "stove" guys came today and the "microwave" guys will call me to schedule another delivery within the next 24 hours. Would've been helpful to KNOW THAT IN ADVANCE since I was excited about having a new microwave since I will have a guest at my house this weekend. I even mentioned this to the salespeople and told them I wasn't availability for delivery on Friday and Saturday because I had plans (with aforementioned house guest). So now I'll have to wait until probably the end of next week to have another free 4 hours to sit and wait for the microwave delivery and installation guys to show up. Very inconvenient. I could've made alternative plans with my schedule next week had I known about needing two delivery dates instead of one. SMH. ----------- Great selection. Wonderful prices. Super friendly and knowledgeable staff! Divine Bookman was a pleasure to work with and understood my needs. She provided the exact help and expertise I needed and my shopping experience was wonderful!

Bought a used refrigerator. Happy with selection, prices, and staff was very friendly and helpful…read more Good people! They stand behind their 30 day guarantee. This will be my new go to.

Great advice, wonderful customer service. Priced good washer 30 day warranty. I trust them!!read more

Nice Lowe's. Good…read morelocation, off hwy 92, just west of 575. There are a lot of shops & restaurants in this area. A good place to stop and get many things done in one area. When I've been here the place has been clean & organized. Employees have always been very quick to help me at this location. They are friendly & efficient.

Great experience in the garden department but actually went in to purchase a refrigerator and…read moredishwasher. Three employees with no customers in the appliance department made us feel like intruders. None of them wanted to help - they were just talking, one sitting on a washing machine telling personal stories so I don't know why they were so unhelpful. One of them finally came and sort of "answered" our question but didn't really know and kept glancing away back at his friends obviously wanting to get back to talking to his fellow employees. We gave up and went to Home Depot to buy our appliances. I will never consider Lowes for future appliance purchases.

Alex was prompt, helpful, and even swept out my garage after removing my items. He provides…read moreexcellent customer service! We will definitely call him the next time we need items removed from our home.

Absolutely garbage drivers. No pun intended. Traveling down south Marietta Pkwy, one of their…read moretrucks swerved out of the right lane (presumably because they were following too close and were going to hit the car in front of them) into my lane causing me to swerve into the center lane. Imagine if there wasn't one. Then when they realized what they did, they decided to accelerate beyond the speed limit for over a mile. I had had to turn at that point. They did not stop me from getting their info! DO NOT use them, they obviously do not care about safety or paying attention and they might be in your house. Food for thought.

dropped by to see what they had walked around for 1/2 hour and no one ever came to see if I wanted…read moreanything . Guess with prices this high you don't to sell much to make ends meet

Visited Fall 2023. Looked thru Garden Statues to find MOSTLY Gaudy, Old & Cracked, Poorly Molded…read more(ie, rough edges, missing finger tips, Cartoon like Paint Colors & Several Supposed Pairs of say Finials were Missing it's Match. I did find an Unpainted, Med Sized Concrete Toad with a Large Missing Wart. The Employee told me he could add a wart & paint it the dark green color like on another Smaller Toad. I Paid for it & was told ready for pick up in 2 weeks. It wasn't ready in 2 weeks, went back 3 weeks later to see a Mess of an attempt at creating a Wart & the Toad was painted a Horrible Bright Green! Employee (I think it was the Mgr) admitted it looked bad & Refunded my Money. I Definitely Do NOT Think The Woodstock Four Season Pottery is The Caliber It was when Originally in Sandy Springs