I was very pleased with the store, the sales person, the delivery and set-up, and of course the new…read moreclothes dryer. The whole experience was was very satisfying and problem free.

Great appliances great service. The guys who delivered were friendly & very careful &…read moreknowledgeable! Highly recommend them!!

My best friend and I have been shopping around for used appliances all day both in stores and via…read moreFacebook Marketplace, and Ace Appliances was, by far, better than A&J Appliances on Hwy 52 and Scratch and Dent (Florence Appliances) on 2nd Loop Rd. Best deal with the best selection. Additionally, the owner was very kind... easy to tell he is a good, Christian man by how he speaks and does business. Highly recommend anyone come in to do business here.

I have purchased from here before and recently purchased a nice Maytag washer & dryer. I am…read morethrilled with these seeing as I got both for less than the price of one! Thought I was having an issue with the washer and they lined up service quickly and at my convenience- only for me to find out it was an Operator Error! ( the water was cut down to a trickle!). So great to deal with honest and friendly folks! I will be back and will send my friends!

I love this place. Wonderful prices and great service unlike the big box stores. Kevin and his team…read morewere an absolute gem to work with

New location of Kimbrell's beside Academy Sports where Virginia College use to be…read more This is a massive upgrade in space compared to previous store location in Florence. There were some furniture pieces we liked and the prices are the best of the other box stores around. For all the space it felt like there should more selections than emptiness, but that's the way they have it. There are some economically pleasing choices that can be had here.

Amazing service and people working there. Super friendly and nice. Great selection for good prices!…read moreSofa was such a great addition to my home

D&L Parts Company know what they are doing friendly and knowledgeable. They have parts in stock and…read moredon't have to order every thing. I highly recommend them.

I would like to commend Kena, an outstanding manager in the shutter, blind, and flooring sections,…read morefor her exceptional customer service. She provided my husband and me with a comprehensive presentation on the differences between shutters and blinds and informed us about the financing options available for our purchases. If Home Depot staff were eligible for commission, Kena would undoubtedly deserve every penny from our transaction. Thank you, Kena, for your outstanding assistance!

Stacy in garden center brow beat me today because I was buying a variegated yucca plant. I shopped…read morehere regularly. But after today I will spend my money else where. She harassed me and kept telling me it was going to get to big and I wasn't going to be able to manage it. wouldn't stop. It was weird. I just bit my lip and purchased any ways. I don't think I have seen anyone as unprofessional as her to act in such a way Over a customer buying a plant.

I had Jerry out to fix my LG washer about 5 months ago. he replaced a pump and it was warrantied…read morefor a year. the pump stopped working about two weeks ago and we tried to call him, his mailbox is full so I had friends text him as he requested. one person he did not respond to at all and another after two days he asked for our address and then never contacted us at all. We are owed a new pump and if my husband had not ordered one after the last time and knew how to put it on I would still be without a washer going on more then a week.. And we do a lot of wash in this family. SO when is he going to respond and say he cannot come, or he will come etc. Very poor business person at this point and I live in a rural area where repairmen are scarce esp for LG appliances and he knows this.. so what happened to this guy I have no clue but he could have found the time to answer me and also tell my friend who he asked what was our address what his plans were.

Jerry is absolutely the best repair person I have ever met. He is exceptionally reliable. He came…read morewhen he said he would, charged what he said he'd charge, and the repair took exactly as long he said it would. He kept me informed from my first cry for help, to the time he arrived at my door to fix my beloved dryer. His prices were extremely reasonable! He was accommodating, polite and professional. I will use him every time I need appliance service and I will recommend him to anyone! Now...if we could just get him to provide Directv service....those bastards keep you waiting for days...

Went to the checkout. Waited for about five minutes for someone to help me. Many of the employees…read morewatched at me waiting. then I watched as two of the employees bring up other customers and have them skip me while I stood there.

So I have gotten many repairs done through Geek Squad. From multiple iPhone repairs and even my…read moreiPad. Well this time it did take a while to receive my phone back so i came in around 7:30, 30 mins before they closed. They were having trouble with my service. I was told to talk to the general manager. 8:30 came along and he told me that apple wasn't gonna respond back to him at this time of night. He asked me for my information and said he would have resolved in 24-48 hours( grant it, it was on Apples part NOT Best Buy). I received a text saying he solved it for me to come pick it up. AFTER THEY CLOSED. So even though it did take about 2 weeks to receive my phone. The General Manager Matt, made it an effort to solve my issue!

I ordered windows on 5-6 and the store resold my windows before being delivered to me. then said…read morethey would reorder and deliver. on 6-21 brought the wrong size and only 7 of the 9 windows paid for when called Lowe's corporate then said well they refunded you but we still are charging you delivery. that's awful. You sell the windows I pay for. Then take almost 2 months to deliver and bring the wrong size. I was asked to be available for over 6 different days and took time off work for Lowe's to never come. Amd their final answer is we will talk to the store so this doesn't happen again. It should have never happened that way to begin with. I have never seen a company not even sorry for the headaches they cause. poor poor poor customer service. Lowes if it wasn't for customers you would go out of business. Please do better.

We bought a 350.00 pressure washer less than 30 days ago. It does not work. They won't take it back…read more. Now they want us to pay to have it repaired. No customer service. Rude lady named Colleen was no help. Never again!

My washer was n0t spinnintg the water out. A tec fromA & L came. he said where is the washer. He…read morefollwed me to the washroom. Then slapped the top of the washer and told me it would cost too much to repairand he probably could not get all the parts. The chrge was $ 79.00 to come out and tell me that without even looking at it. I refused to pay him. H e signed me up for a whole house waranty At 53.36 a month. I never signed anythining. I have never used this and refused to pay the $53.36 payment to my credit card company,, The man from A&L scammed me. I will never use old and if there is anyone out there who can help us.Please let us know. A woman in the appliance dept. at Sears told my daughter how this same thing had happened to someone else. Rachel Gauldin rchlgauldin@yahoo.com

From the owner: factory service on whirlpool, maytag,jennair, kitchenaid.ropper amana,frigidaire,electrolux,wolf,…read moresubzero