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    Appletree Pediatrics PA

    5.0 (1 review)

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    12 years ago

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    Adelman Neil H MD

    Adelman Neil H MD

    1.0(1 review)
    0.4 mi

    TERRIBLE OFFICE STAFF My mother has been a patient of Dr. Adleman's for many years. Recently she…read morehad to have emergency surgery, which resulted in a long recovery period. Being that she is 79 yr old and widowed it was best to bring her back to Austin to stay with me while she was recovering. We contacted Dr. Aldelmans office to get her correct prescriptions before we left for Austin. We were left in the waiting room for two hours before his wife came out to let us know they were NOT going to help us with her prescription. Then we returned two days later to try to get a precription for home health for my mom while in Austin. Again a two hour wait in the office for the prescription. My mother needed blood pressure medication over the Thanksgiving weekend. I tried to call the office several times. I was told each time that someone would at least call me back. This never happened. On Monday I called the office to let them know that I needed these prescriptions. I spoke with someone claiming to be the office manager. She was EXTREMELY rude and VERY Unprofessional. Being in the healthcare field for the past 20 years I am accutely aware of poor bedisde manner. This was the worst I have ever encountered. She was insulting and disrespectiful. I find this office to be the worst example of the healthcare industry. I would never allow my mother to return to an office that showed such little concern for their patients well being The office manager ( his wife) would not let me speak and continued to imply that I was lacking in intelligence. She then told me she was not going to help me with the medications my poor mother needed and hung up on me Do not take your family members to this office, clearly they are not interested in the well being of their patients

    CHRISTUS Trinity Mother Frances - Seriously?

    CHRISTUS Trinity Mother Frances

    1.9(67 reviews)
    0.4 mi

    I want to recognize some of the staff who took excellent care of me: nurses Gracie, Alma, Erin,…read moreStephanie, Junah, tech Christopher, and the PT/OT team -- Brian, Brandi, and Wendy. I would honestly rate them 100/10. They were attentive, kind, and made a very difficult situation much easier. While my overall stay had some challenges -- particularly with response times and delays in assistance at certain points -- it seemed like this may have been related to staffing levels rather than the individuals themselves. I also experienced some concerns around discharge timing while I was still dealing with significant pain, weakness, dizziness, and fluctuating blood pressure, though I ultimately stayed longer due to a heart-related issue. One small note: food delivery was often delayed, so ordering ahead may help. Overall, the standout staff I mentioned above truly made a difference in my experience, and I'm very grateful for the care they provided.

    I just spent five days in Mother Frances for sepsis and pneumonia, and for the most part, I was…read morevery very pleased with the quality of care I received. The Good: Nearly every nurse I had was personable, knowledgeable, and willing to answer my questions. I'm not great at remembering all the names, but almost the entire staff on the 4th floor of the Houston tower were just phenomenal. Also, when I was admitted, I was on a "cardiac diet" that was from an incident from many years ago, but I was also cleared for outside food (imagine not being able to get a packet of salt from the cafeteria, but I could order Whataburger if I wanted to.) I appreciate that the lady working at Food Services took the time to call around and find out what was up, and get it fixed so that it reflected my actual health needs. Also, the paramedics who transported me were kind, skilled, and calming. The Bad: I had one nurse by the name of Annabelle who did not flush my IV for a full day, leading to it needing to be replaced, and who would not get the charge nurse. During my last IV antibiotic infusion of her shift, I told her it was painful (it shouldn't have been) and she told me the IV was probably just tired, then left for an hour and didn't come back to check on me, just left it going. She also basically manhandled me, rather than allowing me to move my own pajama sleeve out of the way, pulling on my IV and causing additional stress.

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    CHRISTUS Trinity Mother Frances - Trash on the floor in her room, garbage was always full at night

    Trash on the floor in her room, garbage was always full at night

    CHRISTUS Trinity Mother Frances - If your family member is legally blind and elderly, they can't see all of this that is not being kept up in the Ornelas Tower

    If your family member is legally blind and elderly, they can't see all of this that is not being kept up in the Ornelas Tower

    CHRISTUS Trinity Mother Frances - The floor could have used some sweeping and mopping.

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    The floor could have used some sweeping and mopping.

    Appletree Pediatrics PA - physicians - Updated May 2026

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