We have considered Applebee's a consistent standby restaurant. We have been disappointed with the past 2 visits. We gave it a second try just because we wanted it to be a bad night but visit 2 was as bad as visit 1. 1. Music was deafeningly loud. 2. Meal took over 30 minutes to get to our table. It was not an overly busy night. 3. My husband's steak was so tough i had to use a sharpened butcher knife to cut it for the dogs. The manager gave us a discount on our meal, but they would have had to pay us for the lost time for us to feel compensated. read more

SEVERE SAFETY & CONDUCT ISSUES ON LATE-NIGHT SHIFT (8/28) I am deeply disappointed to write this, especially since I submitted an outstanding 5-star review of this exact property about two months ago praising the wonderful manager and server on duty at that time. Unfortunately, the late-night shift on Friday, August 28, demonstrated a shocking and dangerous breakdown in corporate standards and guest safety.I am a 67-year-old senior citizen, and I was dining with my two adult children between 11:40 PM and 12:14 AM. Because it was late, and it was listed as being open until. I deliberately approached the bartender before sitting down to make sure the kitchen still open, and we were not an inconvenience. During our visit, a male staff member displayed extreme, unprovoked verbal hostility. When I politely asked for clarification regarding his rude comments, he weaponized my age against me and aggressively told me "to act my age", when I commented that I've never received a check before my food before. The situation escalated from verbal harassment to physical aggression when the employee explicitly violated my personal safety by grabbing my arm to force a beverage glass out of my hand while it still had two inches of liquid left. To make matters worse, the employee actively attempted to hide his identity. We repeatedly asked for a standard receipt to get his name, but after three distinct requests, he deliberately handed us a bartender's transaction list that omitted his name entirely. Because he refused to provide his name, we were forced to take a photograph of his face on-site to preserve for formal corporate and legal reports. This individual also repeatedly abandoned his post to take frequent 5-minute breaks outside with a group of buddies (suspected on-duty vape/substance impairment), and his erratic behavior was a clear public safety risk. If you are a senior citizen or visiting with family, please be extremely cautious about patronizing this location during the late-night hours. The current staff on this shift entirely failed to maintain a safe, respectful, or professional environment. Corporate guest relations and risk management have been formally notified with photographic evidence, and a report is being filed with law enforcement regarding the unwanted physical contact. read more

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My daughter and I just went to Applebee's 15 minutes ago. The host did not acknowledge us at all!! She proceeded to talk to another customer and take him to his seat....still without speaking to us at all. She just left us standing in the doorway as if we were invisible. I decided to leave instead of being treated badly because if I can't even get a greeting at the door my expectation for good customer service is ZERO. And I refuse to spend my hard earned money at an establishment that obviously doesnt appreciate my business. Instead we went down the road to Chili's. We were warmly greeted and instantly seated. Now thats excellent customer service!!! read more

Worst service of my life. 30 min for a beer, 1 hour for food. It's worse cause I can see my beer sitting at the bar for the whole 20 min. Like what the heck. And they gave me not ONE but TWO ass ends of the tomato. Really? Why are you even using those and how does two of them end up on my burger? Go to chilis or Olive Garden- trust Signed- Color me Karen read more

Applebee's Grill + Bar - Butt ends of a tomato - Sports Bars Near Me - Portland, Texas

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Wife and I went for lunch today...we both had a half club sandwich with she got tortilla soup I had Cesar salad...it was cheap the bill was just over $15 The sandwich was great, the salad and soup were terrible...I suspect they were leftovers...Lettace was totally wilted and the soup had soured...Stay away, they have no shame read more

Called this place before heading there to ask about their wait time. Lady who answered the phone said there was no wait time and asked if we would be coming, i was there in less than 5 minutes and then proceeded to stand at the door with my family for 10 minutes where the sign stated to wait to be seated. No one even acknowledged us. The restaurant was pretty empty. I would have been fine with waiting if they had greeted and asked for me to wait longer to be seated. While I waited i asked for another party that was already seated calling for the server who passive aggressively responded that she was their server and would be right with them. I left with my party with out getting served. Disappointed with the service or lack there of and wish i could give them zero stars. read more

I usually love local Applebees in my zone. But this one majorly dropped the ball. My first clue was when the bar was completely dead during lunch. The one near me is always slammed. The bartender mentioned a new watermelon marg, which I enjoyed. I also enjoyed the sweet and spicy grilled chicken. But that is where the good points end. The bartender hardly came around, and when she did, she would push some charity for a lemonade stand. I donate only to charities I know personally. When I asked to cash out, she asked If I was going to donate. I responded not today. Instead of cashing me out, she walked off. How rude! I had to flag her down and remind her I was ready to check out. There is no quicker way to run off customers than pushing unknown charities and acting rude when they decline.I don't see ever returning to this location. I work hard, and when I'm in this area I want to relax and not get badgered about donations. read more

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If I could leave no stars, I would. My family of 9 were visiting Portland and visited several restaurants. Went for lunch, should have been no wait time. So lady asked how many, I said "9". She said we would have a 15-20 mins wait. Crazy part is, I'm looking around and there's plenty of open seats to accommodate us. I asked the lady, what was wrong with those seats, she said, 'they only had two waitresses', which sounded DUMB!!! We waited about 10 min, being ignored. So we left!!! I truly believe they were being RACIST towards my party is 9. read more

Ordered a Caesar salad as part of my meal and it was overly soaked with dressing. I complained to the waitress and she told us " that happens ." read more

Took mom out for a quick lunch to this fun restaurant. One of the few in the area in which you can have a reasonable conversation with out booming music and people attempting talking over the sound! At least at lunch anyway. Tons of TVs and usual Applebees decor. I had the oriental chicken salad lunch version , mom had the basal tomato soup (she loved it) and my wife had the cheese burger well done and liked it very much. I really enjoyed my salad and frankly for the price, it can't be beat! I will be back for the happy hour and more munchies! read more

Applebee's Grill + Bar - Oriental chicken salad - Sports Bars Near Me - Portland, Texas

Ordered a salad and medium rare steak. I also asked for A-1 steak sauce and instead of giving me a bottle from the back, the waitress asked another table if they were done with the steak sauce and then proceeded to place it on our table. Never once did she wipe the bottle. Also, I never received the salad and steak was medium. Waitress never checked if the steaks were cooked right. Not planning to come here again and not happy with the service. read more

If I could give zero stars I would....the food was not tasty. The service was not good and I will never return. This is not a place I would recommend. The place was not busy and our hood took 90 minutes to reach our table and it was warm not hot read more

I'm going to start off by saying that this is my first time trying Applebee's. The drinks here were a DELIGHT. The burgers, DEVINE!! The service was absolutely great! Kaydee and Daniel were SUPER SWEET and patient. The vibe here as a whole was great! REALLY LOVED eating here. I'm from Corpus Christi, but would absolutely drive back to this Applebee's! read more

Absolutely horrible I went my family and we got sat down and they were going to sit us down but they said we had to wait 15 minutes but we got sat down read more

Just not a good experience. Host seemed super annoyed we were there and upset that I asked for a high chair for our baby, made a big deal about the high chair being in a 'high traffic' area and that she would need to push it in so we said okay no problem! For whatever reason the manager comes out to tell us the same thing. We made no fuss about it, but okay? No probs we understand! So move us and put us in an area that's high chair friendly? Sorry that I brought my kid? Mind you there was hardly anyone in the restaurant portion. It made us feel unwelcome and like a bother as the manager wasn't very nice about it either almost as if we should have sat ourselves and moved to a different area but we didn't know where to move to? So we left. Wouldn't recommend. Not very friendly or inviting. Not happy about it as it was our last night on our first family vacation. Sad to say we wasted our time on this place. Don't go if you have a baby or kids as they seem super inconvenienced by it. read more

Arrived for dinner at about 5:30 pm. The waitress was very nice and attentive. Our appetizers were half off thanks to happy hour. I had the Fiesta Lime Chicken and it's a must try! read more

Good food, quick service, and the waiter I had was phenomenal. I am used to a long wait at Applebee's but I was in and out within thirty minutes. read more

They didn't want to help us move our tables, constantly moved our seats, and they moved us to a table that hadn't even been cleaned yet. Customer service was bad and the workers were just plain disrespectful. read more

HORRIBLE. 1) Food is lukewarm (if not just plain cold) 2) Service is poor (bartenders are too busy on their phones) 3) The clowns playing host/hostess are too lazy to clear any tables 4) The food is tasteless STAY AWAY. read more

Will not be back. My food was a let down. Although our wait time wasn't bad. Thank you Marcus for tipping yourself with our gift cards when we were trying to pay. That was awesome. Even when we asked to speak to a manager- just another disappointing "there's nothing we can do" from Marcus. read more

sat outside for 30 minutes no one came to ask what I wanted, plus there were two guy's already out there. I guess this is not a place for blacks read more

The server was excellent. The food was not... We ordered Holiday Special, Steak n shrimp. Ordered steak MR ... could of ordered it raw and it still would be Tough! And the cilantro rice was Extremely Dry... awful. Just threw away 20 bucks. Don't think I'll be back. read more

Came to Applebee's after waiting to be attended at Denny's for a while but no one came to take our order. Once we stepped in to Applebees's we were greeted by the hostess and he went to get our table ready, totally different from Dennys. Manager from Applebees's asked if we had been helped after just a minute of waiting. I felt very welcomed. Our waitress Tammy was very attentive with our party of 10 and the food was great. Totally recommend this restaurant. Very family friendly. 5 Stars read more

I was there Saturday for lunch and it was a complete and total shit show. They were not that busy but yet wait staff had a hard time keeping up with the tables that they did have. I watched many tables get seated with the same server, who was not mine, and she struggled very much through each part of the process. Some tables waiting up to 10 minutes for a simple drink order. My waitress did not appear busy but she disappeared for long periods of time causing other people to have to bring my food and drinks. Management was strolling around the restaurant attempting by the looks of it to help but was not. read more

Rats on the patio, non working bathrooms, hair on food. Grumpy bartender, slow service, manager not really managing anything, just looking all around and not tacking issues. Food arrived cold. Expensive for their frozen-microwaved dishes. Go somewhere else, there plenty of great LOCAL places to go eat and have fun! read more

Been sitting here for 15 minutes before we were greeted that's with the manager and other coworkers were standing in the back laughing and talking. After asked what we wanted to drink and finally got our drinks they were brought to us in dirty cups. When we got our food my chicken alfredo had no flavor and then my boyfriends steak was way undercooked had to be sent back. Very poor customer service not once were we asked how the food was or if we needed anythin. Multiple servers walked by until someone finally notice we had been waiting for our check. Very poor customers service. read more

Lousy food. Bland, bland, bland. I had Chicken Express the day before and would have been better off eating there again. These peoples should be ashamed to be serving this food. My dogs barely liked what I brought home to them, and that's being kind. This place needs to get its S**T together or just stop serving food and call your self a DOG FOOD Restaurant. If you like garbage than this is the place for you. read more

I have ordered the Oriental salad for years! Here the dressing tasted so much like vinegar. And my breadstick was old and hard!! No wait to sit but food took forever to get to us! read more

Not a place to go to if you want a quiet place to eat. I've never been to a more LOUD Restaurant. Food was sort of eatable. Steak was tough and the so called steamed Broccoli was raw. Servers were yelling and like they had hearing problems. I Definitely won't be back.! read more

On business for 6 weeks and this place is near freeway and hotel. Walked in and hostesses is super friendly. Ordered steak and it was better than the steak houses in the area. So far this is the best place to eat in the area. Very clean restaurant read more

Applebee's Grill + Bar - Sports Bars Near Me - Portland, Texas

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As an Applebee's it's an overall average. I had the cedar salmon with fire grilled veggies and garlic mashed potatoes. The salmon had that tasty grill flavor but lacked seasoning. Next time I'll ask for lime! The veggies fell way short. Some were nicely grilled and others were completely hard like they've never been cooked. Add on the fact they had no seasoning at all. No salt or pepper even. The potatoes were a solid side. These are consistent no matter what Applebee's you go to. I love them. For dessert I had the brownie bite as It was just me. Nice big scoop of ice cream and the brownie was warm. Yum!! Hit the spot after a long Monday. The ambience is chill. The building looks new. Pretty modernized. The staff is southern sweet. As a solo diner they kept me company, sat with me, talked to me. So welcoming! As a solo traveler this was much appreciated and so hard to find in some of the bigger cities. Will come back and maybe get a different entree... read more

Applebee's Grill + Bar - Cedar salmon with grilled veggies and mashed potatoes - Sports Bars Near Me - Portland, Texas

Long story short, there was an issue with our togo order and by the time we even noticed (before I had made it home) the GM had called and left us a message making things right. That level of customer service is extremely refreshing and it turned us from potential one-time guests into guests looking forward to going back. On a side note, the food was extremely good. The restaurant was very clean and the staff was friendly. read more

There was no one there except us and two other Families with more servers. We ordered drinks and my margarita was handed to me with a martini glass and a shaker and she walked away. Then our Dinners arrive, instant mashed potatoes, no seasonings or butter, the vegetable was old cause you could see it was brown and the steak and shrimp had no seasoning. For the price we could of gone to Red Lobster for a better meal. The server was no where around when we wanted to pay for our Dinner and had to wait for her to come around. I will not be going back to the Restaurant! read more

We came in for first time. Some reviews I've seen haven't been very good. We have been to New Braunfels Tx and Uvalde Tx locations and have enjoyed the food and service. We did have a good experience which was a surprise to us. Came in around noon. Good seated right away. Waitress came for drinks. Crowded but not too busy. Didn't rush us for food order but checked several times which was good. Food came timely. Flavorful to our surprise to. No complaints. Where even offered bowl to take home my dip. Thank y'all. Clean atmosphere also. No smell. One thing. Dust the pay computer things on tables better. By the way silverware and napkins came with menu. read more

Applebee's Grill + Bar - 3 Asian and chicken tacos wrapped in wonton wrapper Had slaw on them to. Sauce on them was tasty - Sports Bars Near Me - Portland, Texas

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We are traveling and it was late so we decided to eat at Applebees. Great decision o had their salmon with green beans and mashed potatoes and all three were very good! Jimmy had some chicken with mushrooms and roasted potatoes and seemed to love them too. The server, I believe his name was Ryan, was great very friendly and attentive. I was a little afraid bc of the lower ratings but was presently surprised! I would absolutely recommend this place! Eat well! read more

Our waiter didn't check on us from before the food came out until after we were finished and flagged down a manager. We did not get one of the sides for the meal and were not offered a replacement. We couldn't pay at the table because the machine was dead and it took a long time to get our check and then a long time to have the card brought back to us. Worst service we have ever had at a chain restaurant! We will not be returning any time soon! read more

God the food is crappy 4 people and two of them got wings and everything was nasty and we spent $80 it's awful don't eat here go to chili's! Smh read more

Was seated by the host as soon as we walked in. Waited about 15mins never got a waiter. They just kept walking past us. And when we got up to leave, someone said thanks for coming in. ? Really ridiculous. Went to Chili's instead. read more

went in at 10:30 and waiter took order for 6 of us. brought appetizer quickly. did not get our food till 12:30. host kept apologizing and offered free dessert which we turned down. forgot 2 orders of fries. did not refill until we told them to. no one else was eating so no excuse for taking 2 hours. got 20% off after telling manager. we will never go back. read more

I was not really impressed. I ordered the French onion soup. It was lukewarm and inedible. The salad was pretty hard to mess up. The service was pretty slow even though we were in a nearly empty restaurant after the lunch crowd had left. Not eating here again. read more