We were greeted warmly, quickly seated at a clean table, and our drink orders taken. Our server, Kiyanna, made us feel welcome, and cheerfully took our food orders. Our meals were brought to us in good time, well-cooked and tasty. Prices were reasonable, atmosphere allowed us to eat and converse pleasantly. I can't think of a single thing that was missing or uncomfortable. Thank you, Kiyanna and staff! read more

On 11-13-25 about 9:50pm I called Carter Hill Rd. Applebees for A carry out. I was told they were not taking anymore orders because they was cleaning up so they could go home. I called the Taylor Rd store and asked if they would take my order and the did. Taylor rd. told me Carter hill Rd.should not have closed down early, and gave me the Regional Manager infomation. Lakrystal Gregory. I have called her several time and have not heard back. So i see why the employees do as they please, no supervision. We will be sending A letter to home office and all social media. read more

Applebee's is an old time favorite of ours. When our kids were little, it was our restaurant of choice. My husband and I visited this location for a quick dinner. The parking lot was pretty empty so we figured there wouldn't be a wait. Upon entering, we were greeted by the hostess who brought us right to our table. I couldn't help but to notice that there were greasy handprints all over the seat. I asked the hostess if she could clean it. She came back with what appeared to be napkins and wiped it. Though that didn't get the handprints off, I decided not to address it further and just sat down. Once seated, I also noticed the windowsill was pretty grungy and could use a good cleaning. Our server came over to greet us and take our order. We got the chicken wonton tacos for an appetizer (I highly recommend!) and my husband ordered an alcoholic beverage. A short while later, our server returned with my drink and let us know the bar was working on my husbands. It took quite a while longer before my husband got his drink. It was odd because there were only about 3 people at the bar. For our main course, I ordered the bourbon chicken and shrimp and my husband ordered the fiesta lime chicken. My meal came out before his and was perfect! Everything tasted fresh! His meal on the other hand was a great disappointment. It wasn't hot, there was a glob of cheese on top of his chicken that appeared to have been melted and then got cold and hardened, and his rice wasn't even room temperature and very Al dente. He was hungry so he still a bit of it but didn't finish it, which is rare for him. Overall I think that this experience could've gone better. Our drinks and food been should've been served at the same time and immediately after they were finished being prepared/cooking. I'm not sure why my husbands food was room temperature at best, especially when the restaurant was pretty empty. We noticed employees sitting around on their phones. I feel like if tables have been properly wiped and areas needing attention/cleaning have been taken care of, then maybe that wouldn't be an issue. As someone who has worked in the restaurant industry, down time should be used to address areas like cleaning, restocking, etc. read more

Applebee's Grill + Bar - Bourbon chicken and shrimp - American Near Me - Montgomery, Alabama

I've gone TDY multiple times to Fayetteville and honestly this is my go to bar/grill after a round of golf at Kings Grant Golf Course especially since that club house dies out fast and closes quickly. Love the staff, and food is great, prices are fair. No complaints from me at all. read more

Horrible service. The bar tender was in such a hurry to go home, which he stated, that he refused food service. If your establishment closes at a certain time you cannot say that the kitchen is closed before that time. read more

1. Food was cold, fries bland and hard, chicken tenders looked and tasted like frozen food tenders given in a 1985 school lunch, 1 salad tasted like the cucumbers were chopped up 4 days ago then added today, another salad tasted rotten. How do you mess up salad? 2. Went on a Friday night to about 50% capacity filled with what looked like hostages or people that just came from a funeral. It was dead silent and when we walked in to get our food everyone but the staff was staring. 3. Staff were rude. Everyone ignored us except the ratchet woman who grabbed our to go orders (which was missing several items on top of being cold). She looked at us as if she hated her job and wanted to know why we didn't just stay home and cook. I hear a lot about southern hospitality, and this was quite the opposite experience. HORRIBLE read more

Went to lunch with a friend who is leaving town. We just wanted to get in a visit and talk. We were able to do that over a good meal.

Door greater was rude. I forgot my mask in my car, and when I tried to come in she just about tackled me like I had robbed the place! When I came back with a mask on, she asked me to read questions on a board related to COVID, and stated that if I answered no to everything I was "welcome to dine there." I ordered a grilled turkey club, but it came on plain, untoasted bread, thatcher than grilled. Fries were undercooked, and I wasn't offered a refill of iced tea. Pretty poor overall. read more

First of all I had to pay 1,000,000,000,000,000 for 1 fry. The employer said it's the natural cost so I slapped the the fuck out of her. 3rd of all they were talking about my Penial disfunction 4th of all the burgers were tiny and the bread was stale 5th of all they were talking about my shoe side and I wear a normal size of 12 After i slapped the fuck out of them they dipped my fries in piss Also, I asked for fruit juice and got period blood It tasted like 3 year old Hi C But tastier and sweatier I saw them dip live mouse dick in in the fryer and sell them as fries I saw them pull hair from their ass and season their steak with it and call it rosemary read more

Applebee's Grill + Bar - American Near Me - Montgomery, Alabama

The service and food was great. And everyone had a smile on their face from the time we entered to the time we left. The atmosphere was friendly and welcoming. Thank you so much Mrs. Jen your service was great and your attitude was awesome. We will see you on our next trip!!!! read more

First, I'm not from Montgomery or any where near there. I'm ride with my parents to Montgomery for the service academy thing that happen the same day, food was ok, the server who took our order was fabulous but the host who acknowledged us was kinda surprising in a idk, bad way, stereotyped me and my parents. Note: my dad is American while me and my mom is Asian. Over 7 year of living in America, I've never come across an actual person who ask "are you'll together?" I've been to multiple restaurants with my parent and even my family, never questioned whether if we all are together. I was shocked but I wasn't the only one. Other than that it was good experience. read more

This has always been a great place to eat and drink. Me and my wife love it. The workers are nice and friendly as well

This was amazing Sike bitch you put regular juice when I said period blood!!! The chicken tasted like horse Nuts!! And chocolate, !!"! read more

Applebee's Grill + Bar - American Near Me - Montgomery, Alabama

I've lived in Montgomery for most of my life, hung out & ate here a few times and the food is great. Service was great but noons don't really be jumping like that. I would rate 8.7 out of 10 read more

I couldn't get anyone to seat me or give me a menu. There were about 10 people sitting at the waiting booths, no one was talking to them, but there were tons of open tables. Right before I left, I think I realized that the hostess was sitting at the bar talking to people. read more

if i could give a minus zero i would. when we arrived the hostess seated us and said " your waiter will be with you in a minute. " we literally was never greeted by a waiter/waitress or even a manager. it was not a large crowd of people either . we told the hostess and no one still ever came after almost 30 minutes of waiting. not even a glass of water was given. the hostess seemed very unconcerned when we got up and walked out and explained that our menus were left on the table. to whomever own this place take heed that some customer service training is needed asap. we took our money else where. i just hate to have my valuable time wasted. read more

I came to alpebee's hoping to have a nice meal and injoy my day whit my date wen we arrived their were only 2 waiters who were moving very slowly ass the time went bye more waiters came I was injoying my food until I asked for a refill of soda and she had an mean look on her face she took a wile bringing it out after I took a couple of sips of my drink I looked down and noticed it had hair strings in it I yelled out of disgusting I never thought Applebee out of all the restaurants will be this disgusting and they didn't give me my refund read more

Applebee's Grill + Bar - As u can see hair on the ice cube - American Near Me - Montgomery, Alabama

Awful food and awful awful service. Waitress told us happy hour wasn't until 10 PM when it clearly is plastered all online that it stars at 9 PM. Pay more money elsewhere for better service. TIME = MONEY. read more

Horrible service at this restaurant! Came in with only a party of six. The service was very slow. The manager said that they only had two servers but that's not an excuse in my book. I had the ribs and onion rings, which is the only reason for one star. The ribs were good and the onion rings were fresh. Don't waste your time going to this establishment unless you want to be dissatisfied. read more

Was about 35% full and service felt slow. Boneless didn't taste very fresh. 85 kitchen rating. Was told by our server that specials start at 10PM (they actually start at 9PM) so made going there not even worth it. Won't be going to Applebee's soon read more

Sat down with my child, waited for 10 minutes for a server. The manager looked at me three times. Wife came in waited. Finally left. What a waste of time. read more

Ghetto! The managers saw that my food was wrong didn't try to correct it. Nor did he take off the bill until i had to make him. Never going back ! read more

HORRIBLE ! Slow service, rude employees and the food was cold and tasteless. I even have a employee get nasty with me for not sitting down as soon as I walked in . When I asked the waiter to bring me extra toppings, she brought only 2 toppings and left out the sour creme . Save yourself the time and money and go to the Applebee's on Atlanta highway . read more

my food was very good hot and fresh when i arrived to pick it up i highly recommend great service i will be back!!!!

Have eaten at this particular location several times, usually for lunch during the week. It is always easy to get at table. Now I know why. Recently went in on a Monday evening for some comfort food and to get out of the heat. Service was slow and it was obvious the server was either new or just incompetent. He wasn't sure which salad dressings the restaurant offered when one of our party requested Italian. They didn't have it as it turns out. Italian is apparently too exotic for this establishment. I ordered one of Applebee's specialty salads, one which I have ordered numerous times at this and other locations. When it arrived, it had no dressing whatsoever and the waiter was MIA. Finally found our waiter busily lending his attention to another of the wait staff chatting about non-work things. He asks me what dressing I want. I said I want the dressing that comes with this particular salad. He clearly didn't understand their specialty salads are created with specific ingredients. When he finally arrived with the dressing in a condiment container smaller than the one that one of our party had received with a small side salad, I looked at the dressing with incredulity. It was not right, but he insisted that is what they told him in the kitchen. At this point, our party was halfway through their entrees and I was in no mood for arguing. Only when we had finished with our entrees were we asked if we wanted refills on our drinks. Just horrible service. The poor ratings for this restaurant are honestly deserved. Pay heed to them. read more

I really can't remember the last time we had good service here. The staff is rude and the food seldom comes out the way it should.

Now I generally am optimistic about all of my eating endeavors, but after this experience at Applebee's, my views may change. After stopping in Montgomery, AL for the night, we decided to get some takeout. When arriving, I was greeted and gave my order to the bartender. When the food arrived, she was friendly and checked out all of our food. In the process, we realized two of the dishes were wrong. At this point, I wasn't really bothered, as I can understand how this can happen on a busy night. But the next incident was inexcusable for their "Curb-side service." Right as I was leaving, I realized we had no plastic ware. When I asked for some, one waitress looked and could not find any. After coming back empty-handed, another employee went to get them. When she came back, she claimed "Sorry, we don't have any more plastic forks and knives." In all of my experiences with take-out, I have NEVER encountered this phenomenon. But whatever, at least I have my food. When I thought the worst was over, it was just getting started. I was a little annoyed they gave us ranch instead of blue cheese for our wings, but that was the least of my problems. I started eating my chicken penne dish (after I scrounged up some silverware), and about half way through, I noticed something very wrong with the chicken slices. Half of them were literally raw and translucent. Since I was back at the hotel, I could not send it back to be properly cooked. I couldn't believe they served me raw chicken. Another person ordered the Cajun steak, which he described "it tasted like a Salisbury steak TV dinner-style meal." It really looked like the cooks just used way too much tenderizer for the meat, making it way too mushy to be sirloin. All in all, I would have rather eaten out of the hotel vending machine and went to bed hungry than eat the poor quality food that is served at this Applebee's! read more

Last Thursday June 12 I came in at 8:30 pm. This was the worst ever. Seemed like they were having a big party. I sat at a high top table for 20 min and no one ever said one word to me. They were playing inappropriate music very loud bad kids were there. Barroom looked like a war was in it. Just a overall terrible experience. Plus I never once saw a manager. Won't be going back. read more

So tonight the employees in Applebee's decided that they just want play instead of doing work. We order the 2 for 20 we never received our wings but we got our food cold. We asked for speak with the manager and yet we still haven't seen him/her. read more

Applebee's Grill + Bar - American Near Me - Montgomery, Alabama

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This place needs to close down immediately!! I believe all Applebee's restaurant needs to shut down!! I prefer a new trend of restaurant at this location. Horrible HORRIBLE service, management, and staffs. It was completely the worst experience ever! I have no other words to discuss my visit. I recommend NOT eat at this particular Applebee's and perhaps all Applebee's restaurant. It is time for new trendy restaurants that is guaranteed better service no matter what's going on in the business. Perfect? No, just better management and service. Someone please buyout the business and transform it to something better. read more

I ordered the parmesan steak with shrimp and it was pretty great! The cheese was plentiful, melted, and was smothered on top of my steak. The shrimp were good too. However, I ordered medium rare for the steak and it came well-done, not even a half-attempt at medium. It was still juicy though and that's a big part of why medium-rare is so important to me. read more

The salad was old. The chicken tenders over cooked and the steak tough. This place was just not fresh.

I would have given this store lower if I could. Every time we come here the service is terrible and the food isn't all that great. I decided to give Apple Bee's another chance since I haven't been there in a while, so I called in to make a take out order a little after 10pm...called place on hold from the jump. Staff member came back relatively quick and asked how can I help you. I told her that I wanted to make a call in order at the time she said sorry we are closed???? on the site it said that they didn't close until 11pm plus if you were closed..WHY DID YOU ANSER THE PHONE!!! Sorry apple bees, you off my list of restaurants read more

I had an issue and went to talk to the manager about it. Honestly I was frustrated but Mr. Jones and MrEverett went above expected to help me. They are the best examples of excellent customer service. Thank you guys !!! read more

We came in for lunch, everyone was professional. I had the chopped salad. It was a rainy day, there were two other couples. It was clean at all the tables. read more

Well traveled in from Florida for a military function and instead of eating at a place we were unfamiliar with near our hotel we took the time to travel to a well known favorite. To start off we ordered our food and things seemed ok. The wait staff were to be expected. To start off my husband and my salad came out with our food and they were supposed to be side Caesars and the amount given was less than a $1 McDs salad and the dressing was extremely watery. My husband had an extreme amount of cabbage in his salad which does not exist in a Caesar. We only took a few bites and refused to pay for them or have them replaced since they brought them with our food. Next my hubs ordered a burger and explicitly told the waiter no pickles. Well we received our food mine was fine but they brought him just a plain cheeseburger. It was sent back and thus another was brought freshly prepared with pickles in the meat. After dealing with the burger twice and the manager the salads were removed from the ticket and we were only discounted $4 for our trouble. Worst dinner ever!!! read more

01/08/2018 Usually, I love coming to Applebees for dinner with my mother, but we went during the Alabama vs Georgia game on Monday night. Literally, the worst experience EVER. We walked in and waited 10 minutes before anyone even noticed we were there. The manager just so HAPPENED to look in our general direction and asked if has anyone helped us. After we've been seated, we waited another 15 minutes for the waitress to come. We didn't even know who our waitress was infact. I actually had to tap on the lady in the table next to us and ask, "Do you know who is supposed to be working this section. We've been waiting a while and no one even asked us for a drink." She replied, "Oh honey it's been like this all night. We had to wait a while before anyone came for us." The lady was kind enough to help us FIND the waitress and we flagged her down. (She was too busy watching the game.....) At this point, I had a headache, so my mother and I went ahead and put the ENTIRE order in. (We didn't know what time she'd be back....if she ever came back). She brought out our drinks with our food (which took a while to come) and the drinks were wrong. We didn't want to wait for her to redo them, so we tried to swallow them down. We ordered a frozen strawberry lemonade and honestly it tasted horrible. It was watered down and I'm pretty sure there isn't LIME in LEMONADE. We could tell the drinks were sitting on the counter a good minute. Also it wasn't frozen, it was on the rocks. I honestly just wanted to get out of there as fast as I could. After we finished eating (did I mention my food was hard and burnt? You could carve a diamond on how tough that honey BBQ wing was.), we had to play "Where's Waldo?" with the waitress....AGAIN. In conclusion, NEVER COME ON A GAME NIGHT. You service will be crappy and the food will suck. Or better yet.... just don't come at all. read more