The staff had no knowledge of simple procedures, specially for takeout. I asked for a takeout menu, and the guy looked at me like I was speaking different language read more

My friend loves their chicken oriental salad. I ordered on their website and chose curbside pick up. Waited at their curbside pick up area. In a few mins someone came out with my order. It was my first time trying this salad. To be honest, it was ok eating it. I was not too much of a fan of that it had some red cabbage. It's ok. But overall it was at ok. Not bad. read more

A bunch of waitresses just standing around. The bartender had to take our order! The manager was playing with the TV controller

We had a great meal with great service tonight. We were greeted warmly by the ladies up front. They took us to a table up top where my husband who is in a wheelchair could sit. Our server "T" Was funny, friendly and got evrything right and kept checking on us! Our burgers were delicious and evrything f came out hot and fresh! When we left everyone also wished us good night and safe travels . read more

Came to Applebee's and they didn't have anything to eat they said the fryers were down they were out of steak and couldn't get us any food to eat worst Applebee's ever. Came to Applebee's and they didn't have anything to eat they said the fryers were down they were out of steak and couldn't get us any food to eat worst Applebee's ever. read more

It was okay, I mean my whole family's meal was dry af and it took forever for it to come out. They didn't have the drink I wanted and the sweet tea was gross iced tea. Manager and waitstaff seemed nice but nothing by you can do when we're starving and didn't want to wait for more dry af food from the kitchen. Maybe don't come here on Sundays, not a great way to spend your lunch time. read more

By far the worst Applebees I have ever been to. Went the other night with a couple of friends and won't be back. The waitress came and took our order and that was the last we saw of her without having to flag her down. Asked about the status of our appetizer that was ordered nearly an hour ago and was given a death stare and told the kitchen was backed up. People around us who were sat after us got their food. We're still waiting, it finally comes out and had definitely been sitting for some time. Didn't dare say anything about it. Never were asked about getting us another round of drinks or dessert or anything else. Just came and dropped the check at the table. Will not be back. read more

Waited over 30 minutes to not even order our entree I got two bites of a chip before my baby started to get fussy. Asked for a box and my husband waited an extra 20 minutes to not even get the damn box! Will never be back. The "server" didn't tell us his name nor could we hear him. Horrible service. And when I got my nachos they were cold. read more

The onion rings are crispy, flavorful on the inside and juicy on the inside. The place was busy and different games like football and basketball were on the TV's. read more

Applebee's Grill + Bar - Onion rings - American Near Me - Killeen, Texas

Very disappointed with the Killeen Tx Applebees. After being seated we waited 15 minutes for any kind of acknowledgement, which only came because we asked where our server was. All the while 3 servers sat in a booth near us on their phones, totally ignoring customers! Really slow getting the food out then it was cold! The burgers were good, but the service is horrible!! read more

If I could write this restaurant as a -100, I would!! This was the worst dining experience I've had in the Killeen area. I've lived here 18 years! I would never, never recommend this restaurant to anyone as somewhere to go for food!! I have never been so disgusted and embarrassed for bringing my mom to a place like this! Don't bother ordering chicken wings unless you like them microwaved and sauced, and don't go to the restroom OMG!! Good luck to you if you don't reconsider your restaurant choice after reading this. absolutely disgusting management! I'm just at a loss for a real description of the deplorable experience. Broken A/C, literal shit all over the bathroom and nobody cared! Ugh!! read more

Me and my party were seated about 6 PM. It was around 6:20 PM when the waiter came by to take our drink, order . Another 20 minutes past before we received our appetizers. The appetizers were not fully cooked, and and cold. we had the pretzel rolls. the dipping sauce was cold, the beef on my nacho was old. The quesadillas were cold when they came out. The excuse we were given is that they only had one cook. At about 7:30 PM I went and told the the waiter that we did not want the main courses because of the length of time it took. We paid for what we had got and left. This was a horrible experience, and it will be a while before we go to another Applebee's. read more

Applebee's Grill + Bar - Brew Pub Pretzels & Beer Cheese Dip Brew Pub Pretzels & Beer Cheese Dip - American Near Me - Killeen, Texas

great food, fast and friendly service. The food prices are fair with clean facilities.

My husband ordered me some nachos at 10pm to be delivered. The order didn't arrive until midnight (didn't blame the driver) but when we opened the bag the nachos didn't have cheese, queso or cilantro. Only had a spoonful of beef, sour cream and pico de gallo. I called the store and spoke to Jasmine ( she was a sweetheart of a manager) who let me know I could come in and get a remake. TODAY I SAT AT THE BAR FOR OVER AN HOUR AND ULTIMATELY WALKED OUT EMPTY HANDED! It was ultimately disrespectful as there was no one in the restaurant aside from 3 other tables and what I could interpret from context clues a handful of regulars with me at the bar. The people that assisted me original kept walking back and forth between the kitchen and waiting what little tables they had while all the while making eye contact with me. By the time I was ready to speak to a manager about the situation, all staff had disappeared into the back (including the bartender) and I just decided to leave. Only blessing in that building was Jasmine and she wasn't even in there yet. Such a stain on Killeen service and that's coming from a consistently stressed out McDonalds employee. read more

Seated quickly. Sat for a while with our drinks waiting on food. Ordered Beer pretzels and quesadilla burger with no pico or tomato. The pretzels came out hot and tasty. The quesadilla burger came out with the pico and tomato. We sent it back right away. The staff and manager was very apologetic and comp'd the burger meal. It took a while to get it back out to us, but they made it right. The replacement meal came out hot and fresh with a new batch of fries. Manager gets 5 stars; wait and cook staff 2 stars. read more

Applebee's Grill + Bar - Queso burger. - American Near Me - Killeen, Texas

See all

The worst run restaurant in Killeen Texas. Out of foods and the service was not good at all. I will not be coming back.

We had a great experience this evening. Katelyn W, our server was very sweet and attentive. Our orders came out very timely and our food was exactly as we requested, even with some modifications. We will visit this location again. read more

I highly recommend the Chicken Wonton Tacos for an appetizer. They are so delicious and I haven't seen them anywhere else. For my main meal I got the Broccoli Chicken Alfredo. They give you a lot of chicken. This last time there was not enough Alfredo sauce, but the waitress was nice enough to bring me a cup full. Then it was perfect. For dessert you can't beat the Brownie Bites with ice cream. The restaurant is always clean and welcoming and the service is above average! read more

If I could give negative stars I WOULD !!!! Thank you for the food contamination, definite stomach virus , POOR service , waited 30 minutes for an appetizer that he did not put in after he wrote it down , pasta came out colder than my drink . Sent it back to get warmed up it came back even colder . Asked for the manager and all she could do was give me corporates information. Currently in the parking lot throwing up read more

Applebee's Grill + Bar - Neighborhood Burger - American Near Me - Killeen, Texas

See all

I used to like Applebees until yesterday. The food was lukewarm warm, the person who packaged my order forgot to add the Mexican shrimp bowl to my delivery but didn't reimburse me for it, and today when we we're eating leftover, we found a screw in a chicken quesadilla. Also, when I tried to call the manager he left me hanging for 15 minutes and never came to the phone. read more

Applebee's Grill + Bar - American Near Me - Killeen, Texas

Ordered salad Caesar with shrimp ran out of proper cheese for salad is unacceptable period .managers do your job

-waited 45+ minutes for a table. Other groups of the same size who arrived after us, were seated before us. Drinks were warm and weren't refilled once the entire time. . Steak was overcooked. The burger had some weird brown burned on substance, and was also overcooked. Food was nearly gone by the time the dipping sauce arrived. We were given PLASTIC UTENSILS The people at the bar were SHOUTING and clearly overly intoxicated. One woman was trying to massage the man next to her to which he recoiled in discomfort. Regardless, they were served more drinks and allowed to walk out into their cars and drive away. Drunk driving and terrible service make this place a no-go. read more

Applebee's Grill + Bar - American Near Me - Killeen, Texas

See all

I never make reviews on yelp anymore, but today I feel like I need to! Because what happened to me is absolutely unacceptable. When it comes to time wasted, this is absolutely that yesterday I came in after Work in the gym and I was looking forward to just eating and going to bed. I sat at Applebee's from 9 o'clock till 12 Am in until 12 when my party was done eating, they came and told me that they did not have an impossible burger. It is already hard enough having a restricted diet, but also left starving at night . But wait, it gets better not only did I call back as they instructed me to do today I called three times and was on hold for 10 to 13 minutes each call interval and was instructed to come up here to the restaurant Just to be told, yet again that they do not have it . I appreciate them giving me a gift card, but that doesn't acknowledge the fact that I just got off work and I was trying to call in advance came up here to be left disappointed again, just for a gift card and no food . As this is one of my favorite places since I've moved from Austin back here, I only wish and if I can leave one critique that their team and staff works better on time management because ultimately you're wasting others peoples time as well. read more

Applebee's Grill + Bar - The " sorry , for the inconvenience " card ... - American Near Me - Killeen, Texas

The food was overdone. Seemed like none of the staff wanted to work. Some staff were heard scoffing as they walked by my table as they needed to clean off some tables and didn't want to. I sat next to a dirty table because the person that needed to clean it didn't. My server made it evident that she wanted to serve a multiple person table as opposed to my single person table. As she ran by my table she slammed my drink down didn't say a word and pivoted to the table across from me to start their order. Overall horrible experience. Not going back. read more

Terrible service. Was given the wrong order and had to wait for the food. Had receipt issues with the server and didn't tip. Was charged extra and called the manager about this issue. read more

Met my friend for lunch. we used the Ladies restroom and there was a sewer smell coming from the floor drain. It was absolutely horrible!! They really do need to do something about that. Everything else was great, but that seriously needs to be addressed. read more

Service was okay, our usual service person tried her best to make us happy. Food on the other hand was not great, ordered medium rare hamburger, but got Burt, hard patty. Had to wait forty minutes to get our meal. read more

I believe my waitress' name was Aviana. She's a young, blonde, and if I remember correctly she has a septum piercing, a under her upper lip piercing or both (I can't remember). I definitely think the piercing was really cute ! and I meant to tell her that it was but my hungry pregnant ass was stuffing my face with the yummy food, I ordered. SIDE NOTE: I definitely appreciate that Applebee's hires people regardless of how they may look - meaning the tattoos and piercings isn't a job stopper. Anyways, the service was great, I really appreciate her getting me my extra celery so I could snack on them. My pregnant ass really likes to snack on some celery. She was very sweet and I made sure me and the hubby got our refills on our drinks and that we got our to-go boxes and bags. Thank you Aviana. read more

If I could give 0 stars I would. Enjoy a pic of my "medium rare" steak and overly salted broccoli. I couldn't even eat it because it was literally rock solid. They saw it, they didn't care. And there's no way in hell they didn't notice how BURNT it is. Ridiculous. read more

Applebee's Grill + Bar - American Near Me - Killeen, Texas

Terrible service. My order arrived missing my appetizer. The penne pasta tasted sweet even with the Alfredo sauce. The Alfredo sauce was all watery too. I ordered a four cheese Mac and cheese with honey pepper chicken ($17.29). It arrived with no cheese and no Mac. I guess they just put penne pasta there. Tried calling but no answer. This is unacceptable. We are paying high dollar for this food at the very minimum we expect it to be correct but this establishment failed to accomplish that. It shows no pride on what they are doing. I dare say McDonalds does better and it's a fast food (they rarely mess my orders). This issue happens all over Killeen. Me and my wife work LONG hours and usually order food because we don't have time to make it. Unfortunately, even then, we can't get a decent meal. read more

Applebee's Grill + Bar - Four cheese MAC and Cheese with Honey Pepper Chicken Tenders. $17.29 (in DoorDash) (No macaroni and definitely no cheese) - American Near Me - Killeen, Texas

This service was not the best we got seated as soon as we got in but the waits was not great it took 15 just for someone to take our orders and like 10 to get drinks with NO straws the guy said that our appetizers when we got sited down we had nothing and had to ask finally the appetizer came but only one. My family was still waiting on the food and there was NOT a lot of people so we did not know what was happening worst birthday dinner the cheese stick are good tho. When we got our silverware it was dirty asf and we still waiting for stuff overall ass read more

Went to Applebees this evening, just my wife and I. We were glad that it wasn't crowded. We were seated immediately and welcomed by our waitress. We order appetizers and drinks, and finished looking at the menu. After a small wait, we ordered our entrees. This is where things went left. After a very long wait my wife's entree came out. we ordered the garlic sirloin skillet promo (1- app and 2 entrees). We ordered our steaks medium, Her steak arrived overcooked and actually grey, inside and out. It was so dry it was hard to cut, it was not as advertised, a juicy brown piece of sirloin. My wife actually walked her plate back to have it replaced because she knew it was going to take longer to wait for our waitress. I never even got to see my food because the waitress came out and said we needed to re-submit our order. WTH??? We then asked for the Manager, and was told the Manager that was here when we ordered left and the other Manager was cooking. I asked for the Managers name and she only remembered her First name...Melissa. I saw the rating before going in but thought people can be rude, now I'm a believer. Do not go to this restaurant unless you are good with mozzarella sticks and lemonade. I will not return. read more

Went in for Veterans day and waited for about 2 hours for food. Never got the food and decided to leave. The people were nice overall, but again never got our food. read more

The air conditioner is NOT WORKING. It was extremely uncomfortable and there was sign at the door telling people before they enter. The hostess said nothing until I mentioned it was extremely warm. Took away from enjoying the meal, I was more focused on fanning myself with the menu. read more

I love this place ! The music , food and great energy ! Can't thank Chelsea C. enough for her welcoming spirit. Her customer service and recommendations of new entrees were TOP TIER! Thanks again for endless laughs and a great night ! read more

Applebee's Grill + Bar - H2O on the rocks - American Near Me - Killeen, Texas

We ordered some food and didn't get half of it. It was a very disappointing. they didn't even get the right thing that we ordered things we didn't get a very terrible I should just not go there. read more

Despite there being only three or four small groups of people seated and fewer than five people at the bar when we walked in at 6:45 pm, it took 50 to 55 minutes to receive two sandwiches. When, after 45 minutes, we asked what was taking so long, the waitress said they were filling a large catering order and even the manager was working in the kitchen. I'd think the people IN the restaurant would take priority. I had the chicken fajita roll up, which was sitting in a puddle of, presumably, lettuce and tomato water. My husband ordered the prime rib sandwich and instead of au jus was given a bowl of french onion soup, minus the crouton and cheese, yet was told by the waiter it was au jus. Brooke, our waitress, was bubbly and friendly yet overly apologetic. This will be our last visit to this Applebee's. It's no wonder there's so few cars in their parking lot all of the time. read more

My son picked this for his 21st birthday. We were leaving due to nobody coming to our table just as our server showed up. He was probably new - I get that , but our orders were wrong - service was super slow - our steaks were way over cooked. I expected somebody to make a big deal about my sons birthday like other places do - nothing. They didn't even ask for his ID and he was looking forward to showing it. We won't be back. read more

The service was decent. The food was rubbery and they have roaches a roach legit tried to attack my sister and we had to get up and run for our lives. The manager, of course reimbursed us, but nothing could never take away that fear Brittany read more

I saw how many stars this major chain restaurant had and against my better judgement ordered dinner for my husband and I. It was pretty bad for food that should be simple fare. Mac n cheese with honey bbq chicken tenders. Mac n cheese was absolutely tasteless however the noodles were cooked well. The ribs had a great flavor but the meat was kind of rubbery like it was boiled not long enough and then placed on a grill or pan to get a bit of char. It was more for a child IMO or maybe someone drunk? Who isn't really paying attention to quality. read more